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Have Genuine Windows but telling me its now invalid RRS feed

  • Question

  • I installed a genuine copy of Windows 7 on a computer. After almost a year of use I am getting a constant message that it is not genuine. Below is the diagnostic report that I ran earlier today. Any advice as to how to correct this would be appreciated.

    Thanks

    Larry

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {12F9B299-96DD-443F-B67A-D3F90E76681C}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{12F9B299-96DD-443F-B67A-D3F90E76681C}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-679098661-3134428674-3004238192</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 7100</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20100910000000.000000+000</Date></BIOS><HWID>02C43B07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 3:28:2012 18:53
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAEAAAACAAAABAABAAEAln1i5WazEDPY+1TcojpqFGI9ctCCQwRLTcvipgLQ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    FX09   
      FACP   DELL    FX09   
      SRAT   AMD     FAM_F_10
      HPET   DELL    OEMHPET
      MCFG   DELL    OEMMCFG
      SLIC   DELL    FX09  
      OSFR   DELL    FX09   
      OEMB   DELL    FX09   
      SSDT   A M I   POWERNOW

    Sunday, June 24, 2012 2:50 AM

Answers

  • "NewJersey Larry" wrote in message news:a097d6b3-b2a6-4ffd-ae99-4cd8eaac0987...

    I installed a genuine copy of Windows 7 on a computer. After almost a year of use I am getting a constant message that it is not genuine. Below is the diagnostic report that I ran earlier today. Any advice as to how to correct this would be appreciated.

    Thanks

    Larry

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 7100</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20100910000000.000000+000</Date></BIOS

     

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 3:28:2012 18:53
    WAT Activex: Registered
    WAT Admin Service: Registered

     

     
     
    Your best bet for  a first reaction is to try a System Restore back to a time when the system showed as genuine.
     
    If that fails for any reason,
    Please run a full CHKDSK and SFC scan.... 
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
     
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
     
     
    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!
     
    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC
     
    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
     
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
     
    SFC /SCANNOW
     
    and hit the Enter key
     
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Post an MGADiag report with details of any error messages encountered.     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 24, 2012 8:33 AM
    Moderator

All replies

  • "NewJersey Larry" wrote in message news:a097d6b3-b2a6-4ffd-ae99-4cd8eaac0987...

    I installed a genuine copy of Windows 7 on a computer. After almost a year of use I am getting a constant message that it is not genuine. Below is the diagnostic report that I ran earlier today. Any advice as to how to correct this would be appreciated.

    Thanks

    Larry

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 7100</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20100910000000.000000+000</Date></BIOS

     

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 3:28:2012 18:53
    WAT Activex: Registered
    WAT Admin Service: Registered

     

     
     
    Your best bet for  a first reaction is to try a System Restore back to a time when the system showed as genuine.
     
    If that fails for any reason,
    Please run a full CHKDSK and SFC scan.... 
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
     
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
     
     
    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!
     
    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC
     
    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
     
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
     
    SFC /SCANNOW
     
    and hit the Enter key
     
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Post an MGADiag report with details of any error messages encountered.     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 24, 2012 8:33 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Thursday, June 28, 2012 6:22 PM