Once Care back up on a new Desktop computer running Vista Home Premium

All replies

• 

  

  0

  Sign in to vote

  See if this helps:

  Set user permissions for a centralized backup device

  Before you can use a shared network drive (A hard disk drive that's configured to be shared with other computers on the network. The drive can be connected to the network separately or it can be part of or connected to a computer on the network.) or external hard disk (A removable hard disk that connects to your computer and uses a USB or an IEEE 1394 ("FireWire") connection.) as a central backup device (The backup files are stored on a central device that all computers in a OneCare circle can use.) for all computers in your OneCare circle (A small network of computers that share the same Windows Live OneCare subscription.) , you must make sure that all users on the network have the correct permissions to access it.

  By default, Windows XP uses simple file sharing (All users on a network can access a shared folder or drive. No user permissions or passwords are required.) . If the centralized backup device is connected to a computer that's running Windows XP Home Edition, all users on the network automatically have the correct permissions to access the device. However, if the centralized backup device is connected to a computer that's running Windows XP Professional Edition or Windows Vista, simple file sharing is turned off when you create a backup plan that uses a centralized backup device. Before you can access the device from other computers in your circle, you must set permissions that allow access to all users.

  To configure the shared backup device so that all users on the network can access it:

  1. On the computer that the backup device is connected to, navigate to the appropriate backup folder or drive.
  2. Right-click the backup folder or drive, and then click Properties.

  3. In Windows XP, on the Sharing tab, click Share this folder, and then click Permissions.

     –or–

     In Windows Vista, on the Sharing tab, click Advanced Sharing. Click Share this folder, and then click Permissions.

  4. Under Group or user names, make sure that Everyone is selected.
  5. Under Permissions for Everyone, in the Allow column, select the Full Control check box.

  -steve

  Sunday, February 17, 2008 7:30 PM

  Moderator
• 

  

  0

  Sign in to vote

  Hi Steve,
  
  I just installed One Care and am running into this same problem.  I get an error on both of the computers in my circle when they try to backup to my main pc.  The error is - "cannot retrieve the sapce on the central backup device because of lack of permissions".
  
  My backup location is the second HD in my main (hub) pc, and I've input it's network path as the central backup location.
  
  I had done what you advised above about sharing my device by granting Everyone full access to it but that didn't do anything.  I then tried the following - deleted the backup folder, turned off backup on all pcs, removed all permissions from backup device, and then re-set permissions, set-up backup again, and got the same error.
  
  Any other suggestions?
  
  Thanks,
  
  Sean
  

  Monday, March 3, 2008 2:16 AM
• 

  

  0

  Sign in to vote

  Hello, Sean, and sorry for the late reply.

  I'm afraid that you've done what I would have suggested, which was to start over. When you say that you input the Path, do you mean: \\pc\share\folder as the path?

  I guess I have one other suggestion since you noted you have C:\ shared.

  Create a folder on the hub - name it whatever you want, perhaps Backups. Share that folder and set the permissions for all users per the above. Then point Centralized backup to that Share.

  -steve

  Monday, March 10, 2008 12:36 AM

  Moderator