Answered by:
Windows Vista won't validate after hard drive upgrade.

Question
-
Hi!
I have a Toshiba Satellite L305-s5944 laptop. The hard drive died, and I replaced the hard drive. I reinstalled Vista with a Vista DVD. The product key was rubbed out from the bottom of the laptop, so I used a Windows key finder program to find my key. (The old hard drive wouldn't boot, but I was able to boot with Hiren's Boot CD to recover data.) When I reinstalled Windows it correctly recognized the key as a Vista Home Basic key, however when I try to validate I get errors. I checked the date and time and tried retyping my product key. When I type slui 4, it won't give me an option to renew over the telephone, it just gives a link to help and support. Here's the report frim the diagnostic tool:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VRW92-3VTYM-HBTPB
Windows Product Key Hash: f2jozkw0zs2dOBYEfV90nVZaNP0=
Windows Product ID: 89572-OEM-7332166-00152
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {00C52CDC-9D1A-452C-AD36-04A68B06BA17}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{00C52CDC-9D1A-452C-AD36-04A68B06BA17}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HBTPB</PKey><PID>89572-OEM-7332166-00152</PID><PIDType>2</PIDType><SID>S-1-5-21-2489881527-3526404114-1776240182</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L305</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.70</Version><SMBIOSVersion major="2" minor="4"/><Date>20090213000000.000000+000</Date></BIOS><HWID>3F313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600152-02-1033-6002.0000-3632010
Installation ID: 003842213686774132797832467291063366365583804994490311
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: HBTPB
License Status: Notification
Notification Reason: 0xC004F063.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJJSgCJy5Rm56f14vJPbGUfL09kzAwfbErFYqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSINV TOSINV00
FACP TOSINV TOSINV00
HPET TOSINV TOSINV00
BOOT TOSINV TOSINV00
MCFG TOSINV TOSINV00
ASF! TOSINV TOSINV00
SLIC TOSINV TOSINV00
SSDT PmRef CpuPm
I appreciate any help resolving this.
Tuesday, January 4, 2011 4:55 AM
Answers
-
"stillwater39" wrote in message news:a0c4d839-bc37-433e-ba58-c4ebfa66430c...
Hi!
I have a Toshiba Satellite L305-s5944 laptop. The hard drive died, and I replaced the hard drive. I reinstalled Vista with a Vista DVD. The product key was rubbed out from the bottom of the laptop, so I used a Windows key finder program to find my key. (The old hard drive wouldn't boot, but I was able to boot with Hiren's Boot CD to recover data.) When I reinstalled Windows it correctly recognized the key as a Vista Home Basic key, however when I try to validate I get errors. I checked the date and time and tried retyping my product key. When I type slui 4, it won't give me an option to renew over the telephone, it just gives a link to help and support. Here's the report frim the diagnostic tool:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VRW92-3VTYM-HBTPB
Windows Product Key Hash: f2jozkw0zs2dOBYEfV90nVZaNP0=
Windows Product ID: 89572-OEM-7332166-00152
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Partial Product Key: HBTPB
License Status: Notification
Notification Reason: 0xC004F063.
You used the OEM_SLP Key to reinstall. That won't work with a Retail disk - you have to use the COA key on the sticker attached to the case of the computerIf that key is for whatever reason unreadable, then you will have to purchase a set of recovery disks from Toshiba and use that to reinstall.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by stillwater39 Wednesday, January 5, 2011 6:04 AM
Tuesday, January 4, 2011 9:21 AMModerator
All replies
-
You stated that “I reinstalled Vista with a Vista DVD”. If it was not a Toshiba branded OEM Recovery DVD, you need to order the correct Toshiba Recovery Media and reinstall.
Carey FrischTuesday, January 4, 2011 5:19 AMModerator -
"stillwater39" wrote in message news:a0c4d839-bc37-433e-ba58-c4ebfa66430c...
Hi!
I have a Toshiba Satellite L305-s5944 laptop. The hard drive died, and I replaced the hard drive. I reinstalled Vista with a Vista DVD. The product key was rubbed out from the bottom of the laptop, so I used a Windows key finder program to find my key. (The old hard drive wouldn't boot, but I was able to boot with Hiren's Boot CD to recover data.) When I reinstalled Windows it correctly recognized the key as a Vista Home Basic key, however when I try to validate I get errors. I checked the date and time and tried retyping my product key. When I type slui 4, it won't give me an option to renew over the telephone, it just gives a link to help and support. Here's the report frim the diagnostic tool:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VRW92-3VTYM-HBTPB
Windows Product Key Hash: f2jozkw0zs2dOBYEfV90nVZaNP0=
Windows Product ID: 89572-OEM-7332166-00152
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Partial Product Key: HBTPB
License Status: Notification
Notification Reason: 0xC004F063.
You used the OEM_SLP Key to reinstall. That won't work with a Retail disk - you have to use the COA key on the sticker attached to the case of the computerIf that key is for whatever reason unreadable, then you will have to purchase a set of recovery disks from Toshiba and use that to reinstall.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by stillwater39 Wednesday, January 5, 2011 6:04 AM
Tuesday, January 4, 2011 9:21 AMModerator -
Thanks, now I understand what happened.Wednesday, January 5, 2011 6:05 AM