Answered by:
My Windows 7 have been working properly for years until now. what can I do to fix the problem?
Question
-
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y4DM9-PHX7C-P7XG2
Windows Product Key Hash: 5wxSbiZQ2RG5it7nG8/8V0m8Kmk=
Windows Product ID: 00359-032-1975141-85142
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {359A4619-2ADA-4D3A-A6A0-5409D54D5385}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120401-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{359A4619-2ADA-4D3A-A6A0-5409D54D5385}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P7XG2</PKey><PID>00359-032-1975141-85142</PID><PIDType>5</PIDType><SID>S-1-5-21-968043807-1305033386-2381067523</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2000 (RV375UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="4"/><Date>20070328000000.000000+000</Date></BIOS><HWID>0DB90600010000FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C189AE4A6331736</Val><Hash>9odOiVt5lIt88Zfu7klD++AxLqg=</Hash><Pid>81602-923-0111353-68168</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:19:2012 23:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP INTEL CALISTGA
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
APIC HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
Answers
-
Please attempt the Service Pack installation.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by jyanc Sunday, December 30, 2012 12:18 AM
-
the problem command is NET STOP WINMGMT - not winmgmt /regserver
In my machine that stops the service (after a delay)
in yours, it produces an error message.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
All replies
-
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.try recreating the licensing store:
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Reboot, then run MGADiag again, and post the report
- Edited by george1009Editor Saturday, October 6, 2012 3:45 AM
-
Try recreating the licensing store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Run MGADiag again, and post the report
Compliments of Noel.Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.
-
-
-
@jyanc
Please run the following commands in an Elevated Command Prompt, and post the results in your reply.
DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform /s
ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
ICACLA%windir%\ServiceProfiles\NetworkService
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\
Microsoft\SoftwareProtectionPlatform /s
Volume in drive C has no label.
Volume Serial Number is F46E-CA1D
Directory of C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsof
t\SoftwareProtectionPlatform
10/05/2012 08:22 PM <DIR> .
10/05/2012 08:22 PM <DIR> ..
07/14/2009 12:34 AM <DIR> Cache
10/05/2012 07:09 PM 3,837,348 tokens.bar
10/05/2012 08:23 PM 3,559,135 tokens.dat
2 File(s) 7,396,483 bytes
Directory of C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsof
t\SoftwareProtectionPlatform\Cache
07/14/2009 12:34 AM <DIR> .
07/14/2009 12:34 AM <DIR> ..
10/05/2012 08:25 PM 84,504 cache.dat
1 File(s) 84,504 bytes
Total Files Listed:
3 File(s) 7,480,987 bytes
5 Dir(s) 382,429,167,616 bytes free
C:\Windows\system32>ICACLS %windir%\ServiceProfiles\NetworkService\AppData\Roami
ng\Microsoft\SoftwareProtectionPlatform
C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
ectionPlatform NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
BUILTIN\Administrators:(I)(OI)(CI)(F)
NT AUTHORITY\NETWORK SERVICE:(I)(OI)(CI)(F)
Successfully processed 1 files; Failed processing 0 files
C:\Windows\system32>ICACLA%windir%\ServiceProfiles\NetworkService
The filename, directory name, or volume label syntax is incorrect.
C:\Windows\system32> -
Ooops! - sorry about the typo n the last command - but it doesn't matter anyhow.
The Licensing Store was apparently properly rebuilt when you did it on 5th Oct.
We need to find out else what hasn't changed since then, that should have..
Please run the following commands and post the results.
DIR C:\Windows\7b*.* /S
ATTRIB C:\Windows\7b*.* /S
DIR C:\Windows /AR
DIR C:\Windows\System32 /AR /s
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
09/22/2009 07:30 PM 101,376 IJInstKR.dll
10/01/2009 03:12 AM 112,640 IJInstNL.dll
10/01/2009 03:14 AM 103,424 IJInstNO.dll
10/01/2009 03:15 AM 111,104 IJInstPL.dll
10/01/2009 03:17 AM 108,032 IJInstPT.dll
10/01/2009 03:18 AM 107,008 IJInstRU.dll
10/01/2009 03:20 AM 104,960 IJInstSE.dll
09/23/2009 02:42 AM 101,376 IJInstTH.dll
10/01/2009 03:21 AM 104,960 IJInstTR.dll
09/22/2009 08:12 PM 101,376 IJInstTW.dll
09/09/2009 07:59 PM 101,376 IJInstUS.dll
24 File(s) 2,549,760 bytes
Directory of c:\windows\system32\CanonIJ Uninstaller Information\{1199FAD5-9546
-44f3-81CF-FFDB8040B7BF}_Canon_MX870_series\RES\STRING
08/07/2009 02:40 AM 1,618 IJInstAR.ini
08/07/2009 02:34 AM 1,381 IJInstCN.ini
08/07/2009 03:00 AM 1,577 IJInstCZ.ini
08/07/2009 03:02 AM 1,637 IJInstDE.ini
08/07/2009 03:14 AM 1,526 IJInstDK.ini
08/07/2009 03:16 AM 1,605 IJInstES.ini
08/07/2009 03:29 AM 1,567 IJInstFI.ini
08/07/2009 03:31 AM 1,640 IJInstFR.ini
08/07/2009 03:34 AM 1,689 IJInstGR.ini
08/07/2009 03:35 AM 1,600 IJInstHU.ini
08/05/2009 09:43 PM 1,522 IJInstID.ini
08/07/2009 03:38 AM 1,632 IJInstIT.ini
06/04/2009 11:59 PM 1,558 IJInstJP.ini
08/05/2009 03:00 AM 1,537 IJInstKR.ini
08/07/2009 03:39 AM 1,630 IJInstNL.ini
08/07/2009 03:40 AM 1,526 IJInstNO.ini
08/07/2009 04:02 AM 1,585 IJInstPL.ini
08/07/2009 04:03 AM 1,543 IJInstPT.ini
08/07/2009 04:05 AM 1,584 IJInstRU.ini
08/07/2009 04:16 AM 1,564 IJInstSE.ini
08/12/2009 09:46 PM 1,566 IJInstTH.ini
08/07/2009 04:17 AM 1,540 IJInstTR.ini
08/10/2009 01:48 AM 1,397 IJInstTW.ini
06/04/2009 11:59 PM 1,466 IJInstUS.ini
24 File(s) 37,490 bytes
Directory of c:\windows\system32\config\systemprofile
12/19/2011 11:04 PM <DIR> Contacts
12/19/2011 10:59 PM <DIR> Desktop
12/19/2011 10:59 PM <DIR> Documents
12/19/2011 10:59 PM <DIR> Downloads
12/19/2011 10:59 PM <DIR> Favorites
12/19/2011 11:04 PM <DIR> Links
12/19/2011 10:59 PM <DIR> Music
12/19/2011 10:59 PM <DIR> Pictures
12/19/2011 11:04 PM <DIR> Saved Games
12/19/2011 11:04 PM <DIR> Searches
12/19/2011 10:59 PM <DIR> Videos
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\W
indows\Burn
12/19/2011 10:59 PM <DIR> Burn
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\W
indows\Burn\Burn
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\W
indows Sidebar
12/19/2011 10:59 PM <DIR> Gadgets
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\W
indows Sidebar\Gadgets
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft
\Windows
12/19/2011 10:59 PM <DIR> Libraries
12/19/2011 10:59 PM <DIR> Recent
12/19/2011 10:59 PM <DIR> Start Menu
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Libraries
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Recent
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Start Menu
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
12/19/2011 10:59 PM <DIR> Programs
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Start Menu\Programs
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
12/19/2011 10:59 PM <DIR> Administrative Tools
12/19/2011 10:59 PM <DIR> Startup
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Start Menu\Programs\Administrative Tools
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Start Menu\Programs\Startup
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Contacts
12/19/2011 11:04 PM <DIR> .
12/19/2011 11:04 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Desktop
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Documents
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Downloads
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Favorites
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Links
12/19/2011 11:04 PM <DIR> .
12/19/2011 11:04 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Music
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
12/19/2011 10:59 PM <DIR> Playlists
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Music\Playlists
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Pictures
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
12/19/2011 10:59 PM <DIR> Slide Shows
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Pictures\Slide Shows
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Saved Games
12/19/2011 11:04 PM <DIR> .
12/19/2011 11:04 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Searches
12/19/2011 11:04 PM <DIR> .
12/19/2011 11:04 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\config\systemprofile\Videos
12/19/2011 10:59 PM <DIR> .
12/19/2011 10:59 PM <DIR> ..
0 File(s) 0 bytes
Directory of c:\windows\system32\drivers
12/28/2009 10:04 PM 0 103C_HP_cNB_Pavilion dv2000 (RV375UA#ABA)
_Y5335KV_0U_Q2CE716114G_E436574-001_4A_I30B2_SWistron_V61.58_F.25_T070328_WV3-0_
L409_M1014_J500_7Intel_86EC_91.87_#091229_N80861092;80864222_(RV375UA#ABA)_XMOBI
LE_CN10_Z.MRK
1 File(s) 0 bytes
Directory of c:\windows\system32\drivers\NIS\1308000.00E
07/25/2011 02:18 PM 7,492 symds.cat
07/25/2011 02:18 PM 2,852 symds.inf
07/25/2011 02:18 PM 340,088 symds.sys
3 File(s) 350,432 bytes
Directory of c:\windows\system32\drivers\NIS\1309000.009
07/25/2011 02:18 PM 7,492 symds.cat
07/25/2011 02:18 PM 2,852 symds.inf
07/25/2011 02:18 PM 340,088 symds.sys
3 File(s) 350,432 bytes
Directory of c:\windows\system32\DRVSTORE\GEARAspiWD_3B7AACF0636A2C042EB7AD2AFF
76D37B27BDD28C
05/18/2009 06:48 PM 2,763 GEARAspiWDM.inf
06/03/2009 02:32 PM 7,994 GEARAspiWDMx86.cat
2 File(s) 10,757 bytes
Directory of c:\windows\system32\DRVSTORE\GEARAspiWD_3B7AACF0636A2C042EB7AD2AFF
76D37B27BDD28C\x86
04/17/2008 05:12 PM 107,368 GEARAspi.dll
05/18/2009 06:17 PM 26,600 GEARAspiWDM.sys
2 File(s) 133,968 bytes
Directory of c:\windows\system32\oobe
07/14/2009 05:26 AM 84,480 drvmgrtn.dll
07/14/2009 05:26 AM 10,883 envmig.xml
07/14/2009 05:26 AM 146,432 hwcompat.dll
07/14/2009 05:26 AM 101,888 migisol.dll
07/14/2009 05:26 AM 36,864 migtestplugin.dll
07/14/2009 05:26 AM 587,704 oscomps.xml
07/14/2009 05:26 AM 21,026 osfilter.inf
07/14/2009 05:26 AM 1,824 sfcn.dat
07/14/2009 05:26 AM 1,644 sflcid.dat
07/14/2009 05:26 AM 3,225,610 sflistlh.dat
07/14/2009 05:26 AM 2,119,152 sflistw7.dat
07/14/2009 05:26 AM 1,445,052 sflistxp.dat
07/14/2009 05:26 AM 10,457 sfpat.inf
07/14/2009 05:26 AM 9,665 sfpatlh.inf
07/14/2009 05:26 AM 462 sfpatpg.inf
07/14/2009 05:26 AM 3,371 sfpatw7.inf
07/14/2009 05:26 AM 4,386 sfpatxp.inf
07/14/2009 05:26 AM 164,352 upgcmi2migxml.dll
07/14/2009 05:26 AM 5,815,808 upgcore.dll
07/14/2009 05:26 AM 329,216 upgcsiagent.dll
07/14/2009 05:26 AM 689,664 upgdriver.dll
07/14/2009 05:26 AM 258,560 upghost.exe
07/14/2009 05:26 AM 111,616 upgmxeagent.dll
07/14/2009 05:26 AM 2,820,096 upgradeagent.dll
07/14/2009 05:26 AM 59,673 upgradeagent.xml
07/14/2009 05:26 AM 167,756 upgrade_bulk.xml
07/14/2009 05:26 AM 36,864 upgres.dll
07/14/2009 05:26 AM 189,952 wdscore.dll
28 File(s) 18,454,457 bytes
Directory of c:\windows\system32\oobe\en-US
07/14/2009 05:26 AM 6,656 upgdriver.dll.mui
07/14/2009 05:26 AM 9,216 upgres.dll.mui
2 File(s) 15,872 bytes
Directory of c:\windows\system32\restore
12/30/2009 03:42 PM 76 MachineGuid.txt
1 File(s) 76 bytes
Total Files Listed:
95 File(s) 23,000,409 bytes
63 Dir(s) 382,415,126,528 bytes free
C:\Windows\system32> -
Norton Again!
Is Norton currently installed on this machine?
If it was uninstalled - what was it replaced with?
If it was Upgraded - when?
try this.
Open Windows Explorer and navigate to the C:\Windows folder. find the System32 folder there, and right-click on it - select Properties.
In the General tab, clear the box beside 'Read-only (Only.....' by clicking in it until it's empty (it cycles around three values)
Click Apply.
Accept any warnings that come up - if you get a 'Ignore/Ignore All/Try again' option, pick 'Ignore all'
Once complete (may be take a minute or two),
reboot, and run another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Diagnostic Report
(1.9.0027.0):
-----------------------------------------
Windows Validation
Data-->
Validation Code: 50
Cached Online Validation Code:
0x0
Windows Product Key: *****-*****-Y4DM9-PHX7C-P7XG2
Windows Product Key
Hash: 5wxSbiZQ2RG5it7nG8/8V0m8Kmk=
Windows Product ID:
00359-032-1975141-85142
Windows Product ID Type: 5
Windows License Type:
Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID:
{359A4619-2ADA-4D3A-A6A0-5409D54D5385}(3)
Is Admin: Yes
TestCab:
0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr =
0x80070002
Product Name: Windows 7 Home Premium
Architecture:
0x00000000
Build lab: 7600.win7_gdr.120401-1505
TTS Error:
Validation
Diagnostic:
Resolution Status: N/A
Vista WgaER
Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr =
0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr
= 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe
Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr =
0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr =
0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr =
0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA
Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student
2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr =
0x80070002
Office Diagnostics:
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser
Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE
8.0; Win32)
Default Browser: C:\Program Files\Mozilla
Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download
unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins:
Allowed
Initialize and script ActiveX controls not marked as safe:
Disabled
Allow scripting of Internet Explorer Webbrowser control:
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe
for scripting: Allowed
File Scan Data-->
Other
data-->
Office Details:
<GenuineResults><MachineData><UGUID>{359A4619-2ADA-4D3A-A6A0-5409D54D5385}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P7XG2</PKey><PID>00359-032-1975141-85142</PID><PIDType>5</PIDType><SID>S-1-5-21-968043807-1305033386-2381067523</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
Pavilion dv2000
(RV375UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion
major="2"
minor="4"/><Date>20070328000000.000000+000</Date></BIOS><HWID>0DB90600010000FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Home and Student
2007</Name><Ver>12</Ver><Val>C189AE4A6331736</Val><Hash>9odOiVt5lIt88Zfu7klD++AxLqg=</Hash><Pid>81602-923-0111353-68168</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="16" Version="12" Result="100"/><App Id="18" Version="12"
Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1"
Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing
Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is
invalid.
Windows Activation Technologies-->
HrOffline:
0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event
Time Stamp: 9:19:2012 23:28
ActiveX: Registered, Version:
7.1.7600.16395
Admin Service: Registered, Version:
7.1.7600.16395
HealthStatus Bitmask Output:
HWID
Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0
Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0:
yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent:
yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID
Value
APIC HPQOEM SLIC-MPC
FACP INTEL CALISTGA
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
APIC HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
-
jyanc - please answer the questions I posed in my last response --
[quote]
Is Norton currently installed on this machine?
If it was uninstalled - what was it replaced with?
If it was Upgraded - when?
[/quote]
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
-
In that case...
1) Uninstall Norton
2) run the Norton Removal Tool and run NETSH WINSOCK RESET
3) Reinstall Norton (if you must) or any other Anti-Virus
test.
Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home
Close all other programs, then run the tool. When it's complete, reboot the machine whether it asks for it or not.
After the reboot, open an Elevated Command Prompt, and run the following command
NETSH WINSOCK RESET
You'll be advised to reboot - do so.
then post another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Saturday, October 20, 2012 1:56 PM
- Marked as answer by Noel D PatonModerator Saturday, October 27, 2012 1:58 PM
- Unmarked as answer by Noel D PatonModerator Saturday, October 27, 2012 7:22 PM
- Unproposed as answer by Noel D PatonModerator Friday, November 2, 2012 11:38 AM
-
@Jyanc
Any progress on this??
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Sorry that I waited till now to reply as it's my daughter's laptop and she studies away from home. I will have access to her computer for a few days. Here is the report after removing norton.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y4DM9-PHX7C-P7XG2
Windows Product Key Hash: 5wxSbiZQ2RG5it7nG8/8V0m8Kmk=
Windows Product ID: 00359-032-1975141-85142
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {359A4619-2ADA-4D3A-A6A0-5409D54D5385}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{359A4619-2ADA-4D3A-A6A0-5409D54D5385}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P7XG2</PKey><PID>00359-032-1975141-85142</PID><PIDType>5</PIDType><SID>S-1-5-21-968043807-1305033386-2381067523</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2000 (RV375UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="4"/><Date>20070328000000.000000+000</Date></BIOS><HWID>0DB90600010000FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C189AE4A6331736</Val><Hash>9odOiVt5lIt88Zfu7klD++AxLqg=</Hash><Pid>81602-923-0111353-68168</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:19:2012 23:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000dOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP INTEL CALISTGA
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
APIC HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC -
Still showing as 'data invalid' :(
Please first try recreating Licensing Store.
Recreate the Licensing Store
Go to Start >
All Programs > AccessoriesRight-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each
net stop sppsvc
(wait until the service has stopped before entering the following lines)
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe
After a couple of seconds Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case
Reboot and Post back with a new MGADiag report
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Edited by Noel D PatonModerator Saturday, October 27, 2012 7:50 PM formatting (2)
-
sorry, I can't get through the step cd then %windir%
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Windows\system32>cd
C:\Windows\system32C:\Windows\system32>%windir%
'C:\Windows' is not recognized as an internal or external command,
operable program or batch file.C:\Windows\system32>
-
Sorry - it's the formatting induced by this forum (I think)
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform REN tokens.dat tokens.bar net start sppsvc slui.exe
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
I got an error when I ran ren command saying the file is not found or there is a duplicate. anyway, i chose to continue and here is the result:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y4DM9-PHX7C-P7XG2
Windows Product Key Hash: 5wxSbiZQ2RG5it7nG8/8V0m8Kmk=
Windows Product ID: 00359-032-1975141-85142
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {359A4619-2ADA-4D3A-A6A0-5409D54D5385}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{359A4619-2ADA-4D3A-A6A0-5409D54D5385}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P7XG2</PKey><PID>00359-032-1975141-85142</PID><PIDType>5</PIDType><SID>S-1-5-21-968043807-1305033386-2381067523</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2000 (RV375UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="4"/><Date>20070328000000.000000+000</Date></BIOS><HWID>0DB90600010000FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C189AE4A6331736</Val><Hash>9odOiVt5lIt88Zfu7klD++AxLqg=</Hash><Pid>81602-923-0111353-68168</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:19:2012 23:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000dOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP INTEL CALISTGA
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
APIC HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC -
Looking back at the thread, I'm not too surprised about that error - please use the following set of commands instead.....
net stop sppsvc
(wait until the service has stopped before entering the following lines)
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar3
net start sppsvc
slui.exe
(note the small but vital change in the REN... line)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y4DM9-PHX7C-P7XG2
Windows Product Key Hash: 5wxSbiZQ2RG5it7nG8/8V0m8Kmk=
Windows Product ID: 00359-032-1975141-85142
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {359A4619-2ADA-4D3A-A6A0-5409D54D5385}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{359A4619-2ADA-4D3A-A6A0-5409D54D5385}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P7XG2</PKey><PID>00359-032-1975141-85142</PID><PIDType>5</PIDType><SID>S-1-5-21-968043807-1305033386-2381067523</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2000 (RV375UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="4"/><Date>20070328000000.000000+000</Date></BIOS><HWID>0DB90600010000FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C189AE4A6331736</Val><Hash>9odOiVt5lIt88Zfu7klD++AxLqg=</Hash><Pid>81602-923-0111353-68168</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:19:2012 23:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000dOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP INTEL CALISTGA
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
APIC HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPC -
Please run the following commands in an Elevated Command Prompt
REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6} /S
DIR C:\Windows\regtlibv12.exe /S
Post the results
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Windows\system32>REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6
} /SHKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2
(Default) REG_SZ Microsoft WMI Scripting V1.2 LibraryHKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\0
HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\0\win32
(Default) REG_EXPAND_SZ %SystemRoot%\system32\wbem\wbemdisp.TLBHKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\FLAGS
(Default) REG_SZ 0HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\HELPDIR
(Default) REG_EXPAND_SZ %SystemRoot%\system32\wbem\
C:\Windows\system32>DIR C:\Windows\regtlibv12.exe /S
Volume in drive C has no label.
Volume Serial Number is F46E-CA1DDirectory of C:\Windows\Microsoft.NET\Framework\v4.0.30319
03/18/2010 01:16 PM 58,192 regtlibv12.exe
1 File(s) 58,192 bytesTotal Files Listed:
1 File(s) 58,192 bytes
0 Dir(s) 382,831,185,920 bytes freeC:\Windows\system32>
-
Sorry about the delayed response - you should have shouted! :)
That looks normal enough.
Please run the following commands in an Elevated Command Prompt
DIR C:\Windows\System32\wbem /AR /S
DIR C:\Windows\System32\wbem\Repository
ICACLS C:\Windows\System32\wbem\Repository /T
post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Wednesday, November 21, 2012 12:15 AM
- Marked as answer by george1009Editor Sunday, November 25, 2012 12:11 AM
- Unproposed as answer by Noel D PatonModerator Friday, December 28, 2012 10:25 PM
-
Any progress, jyanc??
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Sorry that I only got my daughter's laptop back and I have it for the coming few days. Hope the problem can be resolved by then.
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Samantha>dir c:\windows\system32\wbem /ar /s
Volume in drive C has no label.
Volume Serial Number is F46E-CA1D
File Not Found
C:\Users\Samantha>cd\
C:\>dir c:\windows\system32\wbem /ar /s
Volume in drive C has no label.
Volume Serial Number is F46E-CA1D
File Not Found
C:\>dir c:\windows\system32\wbem\repository
Volume in drive C has no label.
Volume Serial Number is F46E-CA1D
Directory of c:\windows\system32\wbem\repository
12/28/2012 04:27 PM <DIR> .
12/28/2012 04:27 PM <DIR> ..
12/28/2012 04:32 PM 4,497,408 INDEX.BTR
12/26/2012 12:19 AM 49,032 MAPPING1.MAP
12/28/2012 04:32 PM 49,036 MAPPING2.MAP
12/25/2012 01:19 AM 49,032 MAPPING3.MAP
12/28/2012 04:32 PM 15,089,664 OBJECTS.DATA
5 File(s) 19,734,172 bytes
2 Dir(s) 380,883,415,040 bytes free
C:\>icacls c:\windows\system32\wbem\repository /t
c:\windows\system32\wbem\repository BUILTIN\Users:(RX)
BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
NT AUTHORITY\NETWORK SERVICE:(R)
NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(IO)(GR
)
No mapping between account names and securit
y IDs was done.
(R,W)
No mapping between account names and securit
y IDs was done.
(OI)(CI)(IO)(GR,GW)
BUILTIN\Administrators:(F)
BUILTIN\Administrators:(OI)(CI)(IO)(F)
NT AUTHORITY\SYSTEM:(F)
NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
OWNER RIGHTS:(OI)(CI)(IO)(Rc)
c:\windows\system32\wbem\repository\INDEX.BTR BUILTIN\Users:(I)(RX)
NT AUTHORITY\NETWORK SERVICE:(I)(R
)
No mapping between account names a
nd security IDs was done.
(I)(R,W)
BUILTIN\Administrators:(I)(F)
NT AUTHORITY\SYSTEM:(I)(F)
OWNER RIGHTS:(I)(Rc)
c:\windows\system32\wbem\repository\MAPPING1.MAP BUILTIN\Users:(I)(RX)
NT AUTHORITY\NETWORK SERVICE:(I
)(R)
No mapping between account name
s and security IDs was done.
(I)(R,W)
BUILTIN\Administrators:(I)(F)
NT AUTHORITY\SYSTEM:(I)(F)
OWNER RIGHTS:(I)(Rc)
c:\windows\system32\wbem\repository\MAPPING2.MAP BUILTIN\Users:(I)(RX)
NT AUTHORITY\NETWORK SERVICE:(I
)(R)
No mapping between account name
s and security IDs was done.
(I)(R,W)
BUILTIN\Administrators:(I)(F)
NT AUTHORITY\SYSTEM:(I)(F)
OWNER RIGHTS:(I)(Rc)
c:\windows\system32\wbem\repository\MAPPING3.MAP BUILTIN\Users:(I)(RX)
NT AUTHORITY\NETWORK SERVICE:(I
)(R)
No mapping between account name
s and security IDs was done.
(I)(R,W)
BUILTIN\Administrators:(I)(F)
NT AUTHORITY\SYSTEM:(I)(F)
OWNER RIGHTS:(I)(Rc)
c:\windows\system32\wbem\repository\OBJECTS.DATA BUILTIN\Users:(I)(RX)
NT AUTHORITY\NETWORK SERVICE:(I
)(R)
No mapping between account name
s and security IDs was done.
(I)(R,W)
BUILTIN\Administrators:(I)(F)
NT AUTHORITY\SYSTEM:(I)(F)
OWNER RIGHTS:(I)(Rc)
Successfully processed 6 files; Failed processing 0 files
C:\>
-
Welcome back! :)
Please download the WMIDiag tool from here - http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=7684 save it to your desktop, and run it - pick your desktop again to save its three files.
Then open an Elevated Command Prompt, and run the following commands
MD %userprofile%\desktop\wmidata
CSCRIPT %userprofile%\desktop\wmidiag.vbs logfilepath=%userprofile%\desktop\wmidata
You'll see a long listing of what it's testing - wait for it to complete.
once it's complete, there should be a folder on the desktop called 'wmidata' - compress that whole folder, and upload it to your public SkyDrive, and post a link.
(Now all I have to do is learn how to read it!)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
https://skydrive.live.com/redir?resid=1F21D56E870056CB!297&authkey=!AJtjL353N-5arTI
The following is a copy of prompt window messages. There is an error indicaed at the bottom.
(0) ** => This error is typically a WMI system error. WMI system errors can find
their origins in:
(0) ** - Failing WMI system components (see any missing WMI system files or D
COM registration
(0) ** issues previously mentioned).
(0) ** - Failing WMI providers (see any WMI provider DCOM registration
(0) ** issues previously mentioned).
(0) ** - Failing operation in WMI providers because the underlying component
queried by the WMI
(0) ** provider is not available (i.e. not installed, not running or not av
ailable).
(0) ** - Corrupted WMI repository.
(0) ** - Validating the repository consistency. In such a case, you must re
run WMIDiag with 'WriteInRepository' parameter
(0) ** to validate the WMI repository operations.
(0) ** Note: ENSURE you are an administrator with FULL access to WMI EVERY
namespaces of the computer before
(0) ** executing the WriteInRepository command. To write temporary da
ta from the Root namespace, use:
(0) ** i.e. 'WMIDiag WriteInRepository=Root'
(0) ** - If the WriteInRepository command fails, while being an Administrat
or with ALL accesses to ALL namespaces
(0) ** the WMI repository must be reconstructed.
(0) ** Note: The WMI repository reconstruction requires to locate all MOF fil
es needed to rebuild the repository,
(0) ** otherwise some applications may fail after the reconstruction.
(0) ** This can be achieved with the following command:
(0) ** i.e. 'WMIDiag ShowMOFErrors'
(0) ** Note: The repository reconstruction must be a LAST RESORT solution and
ONLY after executing
(0) ** ALL fixes previously mentioned.
(2) !! WARNING: Static information stored by external applications in the reposi
tory will be LOST! (i.e. SMS Inventory)
(0) **
(0) ** -------------------------------------------------------------------------
---------------------------------------------------------
(0) ** Unexpected, wrong or missing registry key values: .......................
............................................ 1 KEY(S)!
(0) ** INFO: Unexpected registry key value:
(0) ** - Current: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ) -> 0
(0) ** - Expected: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ) -> 1
(0) ** From the command line, the registry configuration can be corrected wi
th the following command:
(0) ** i.e. 'REG.EXE Add "HKLM\SOFTWARE\Microsoft\WBEM\CIMOM" /v "Logging" /
t "REG_SZ" /d "1" /f'
(0) **
(0) ** -------------------------------------------------------------------------
---------------------------------------------------------
(1) !! ERROR: MOF file(s) present in the WBEM folder not referenced in the Auto-
Recovery list: ............................. 6 ERROR(S)!
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\ISCSIREM.MOF
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WDF01000UNINSTALL.MOF
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WIN32_ENCRYPTABLEVOLUMEUNINSTALL.MOF
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WINSATUNINSTALL.MOF
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPCUNINST.MOF
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WUDFXUNINSTALL.MOF
(0) ** => After fixing all other issues previously mentioned, if the WMI reposit
ory is rebuilt,
(0) ** the listed MOF file(s) will not be recompiled, and therefore the defin
ition they contain
(0) ** will not be available in the WMI repository.
(0) ** => You must manually recompile the MOF file(s) with the 'MOFCOMP.EXE <Fil
eName.MOF>' command.
(0) ** => If you want the MOF file(s) to be part of the Auto-Recovery list, make
sure the
(0) ** statement '#PRAGMA AUTORECOVER' is included.
(0) ** Note: MOF file(s) marked with (*) are NEVER included AT SETUP in the a
uto-recovery process.
(0) ** MOF file(s) containing UNINSTALL statements (i.e. '#PRAGMA DELET
ECLASS') should NEVER be included in the auto-recovery process.
(0) ** Refer to the list of MOF files below NOT containing the '#PRAGMA
AUTORECOVER' statement' for more information.
(0) **
(0) ** -------------------------------------------------------------------------
---------------------------------------------------------
(1) !! ERROR: Unable to locate MOF file(s) in the WBEM folder or in Auto-Recover
y list for the
(1) !! ERROR: following CIM registered WMI provider(s): ........................
............................................ 4 ERROR(S)!
(0) ** - ROOT/CIMV2/POWER, POWERMETERPROVIDER ()
(0) ** - ROOT/CIMV2/POWER, POWERPOLICYPROVIDER ()
(0) ** - ROOT/CIMV2/POWER, PROFILEASSOCIATIONPROVIDERCIMV2 ()
(0) ** - ROOT/INTEROP, PROFILEASSOCIATIONPROVIDERINTEROP ()
(0) ** => If the WMI repository is rebuilt, the listed provider(s) may not be av
ailable anymore
(0) ** because the registration data is not located in the list of known MOF
files. You can either:
(0) ** - Locate the MOF file(s) and manually recompile the corresponding MOF
file(s) with
(0) ** the 'MOFCOMP.EXE <FileName.MOF>' command.
(0) ** - Retrieve a copy of the missing MOF file(s) and make sure there are p
art of the Auto-Recovery.
(0) ** registry key.
(0) ** Note: If you want the MOF file to be part of the Auto-Recovery, make s
ure the
(0) ** statement '#PRAGMA AUTORECOVER' is included.
(0) ** - If the corresponding MOF file can't be located, the MOF file can be
recreated with
(0) ** WBEMTEST and/or CIM Studio available at
(0) ** http://www.microsoft.com/downloads/details.aspx?FamilyID=6430f853-11
20-48db-8cc5-f2abdc3ed314&DisplayLang=en
(0) ** - It is also possible that the application implemented its own recover
y mechanism.
(0) ** In that case, no action is required.
(0) ** You must verify with the application vendor if the application has t
his capability (i.e. Microsoft SMS)
(0) **
(0) ** -------------------------------------------------------------------------
---------------------------------------------------------
(1) !! ERROR: MOF file(s) not containing the '#PRAGMA AUTORECOVER' statement: ..
............................................ 136 FILE(S)!
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\ISCSIREM.MOF (DELETE)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WIN32_ENCRYPTABLEVOLUMEUNINSTALL.MOF (DELETE)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WINSATUNINSTALL.MOF (DELETE)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\TCPIP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\SERVICES.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MMC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\NEWDEV.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\RESTARTMANAGER.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\QMGR.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\SCHANNEL.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\NCSI.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\NLASVC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MPSSVC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MPSDRV.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\FIREWALLAPI.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WFAPIGP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\IPSECSVC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\POLSTORE.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WINIPSEC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\L2GPSTORE.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\ONEX.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\SSTPSVC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WININIT.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WFP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\FUNDISC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\NETPROFM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\LLTDIO.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\RSPNDR.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\LLTDSVC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\NETWORKMAP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\NETWORKITEMFACTORY.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WDIGEST.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\SAMSRV.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MOUNTMGR.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PARTMGR.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\BCD.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\NTFS.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\SETUPAPI.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\DRVINST.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\UMPNPMGR.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\DIMSJOB.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\LSASRV.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\XWIZARDS.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PRINTFILTERPIPELINESVC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MICROSOFT-WINDOWS-REMOTE-FILESYSTEM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WHQLPROV.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WINLOGON.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WSCMISETUP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PNPSETUP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\FWCFG.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\AUTHFWCFG.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\TSPKG.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\SDBUS.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MSISCSI.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\DIMSROAM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\RDPENCOM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\RDPCORE.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\IMAPIV2-BASE.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\IMAPIV2-FILESYSTEMSUPPORT.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\IMAPIV2-LEGACYSHIM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EAIMEAPI.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WSMAUTO.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\AUXILIARYDISPLAYAPI.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\FILETRACE.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\DOT3.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\FDPHOST.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\FDWNET.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\FDRESPUB.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\IPBUSENUM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\FDWSD.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\FDSSDP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\UMB.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\UMBUS.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\UMPASS.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PNPXASSOC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\DEVICEPAIRINGHANDLER.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\NSHIPSEC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\STORTRACE.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WMP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WFS.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\IRMON.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPD_CI.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WINSAT.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\P2P-MESH.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\P2P-PNRP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\P2P-COLLAB.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WZCDLG.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPDBUSENUM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPDFS.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPDCOMP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\IRDA.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MSFEEDS.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PORTABLEDEVICEAPI.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PORTABLEDEVICETYPES.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PORTABLEDEVICECLASSEXTENSION.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PORTABLEDEVICECONNECTAPI.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPDWCN.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WLAN.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\TSMF.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\DSHOWRDPFILTER.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MSWMDM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MSFEEDSBS.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPDSP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPDMTP.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WCNCSVC.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\BTHMTPENUM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PORTABLEDEVICEWIACOMPAT.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\PORTABLEDEVICEWMDRM.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPDSHEXT.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\WPDSHSERVICEOBJ.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\SCRCONS.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\SMTPCONS.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\WBEMCONS.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\WFS.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\IRMON.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\WHQLPROV.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\WINLOGON.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\RDPCORE.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\L2GPSTORE.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\MSFEEDSBS.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\XWIZARDS.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\EN-US\RESTARTMANAGER.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\WCNCSVC.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\RDPENCOM.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\FILETRACE.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\MSFEEDS.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\WININIT.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\AUXILIARYDISPLAYCPL.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\AUXILIARYDISPLAYCPL.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\AUXILIARYDISPLAYSERVICES.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\EN-US\SENSORSCPL.MFL (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\AUXILIARYDISPLAYDRIVERLIB.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\MBLCTR.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\SENSORSCPL.MOF (*)
(0) ** - C:\WINDOWS\SYSTEM32\WBEM\SENSORSCLASSEXTENSION.MOF (*)
(0) ** => MOF file(s) marked with (*) are INCLUDED in the AUTO-RECOVERY LIST eve
n if they do NOT contain the '#PRAGMA AUTORECOVER' statement.
(0) ** If the WMI repository is rebuilt, the listed MOF files not included in
the AUTO-RECOVERY LIST and
(0) ** missing the '#PRAGMA AUTORECOVERY' statement when they are compiled th
e first time will NOT
(0) ** be recompiled during the repository reconstruction.
(0) ** Note: If you want the MOF file to be part of the AUTO-RECOVERY LIST, m
ake sure the statement '#PRAGMA AUTORECOVER'
(0) ** is included and recompile the MOF/MFL with the following command
:
(0) ** i.e. 'MOFCOMP.EXE <FileName.MOF>'
(0) **
(0) ** => MOF file(s) marked with (DELETE) contains class and instance DELETE st
atements.
(0) ** Usually, MOF with DELETE statements are used to UNinstall components a
nd they should NOT be listed in the AUTORECOVERY LIST
(0) ** and therefore they should NOT specify the '#PRAGMA AUTORECOVER' statem
ent.
(0) ** Note: It happens that some MOF files do contain DELETE statements for
installation purposes to delete
(0) ** existing information before it is recreated.
(0) **
(0) ** Note: It is also possible that the application implemented its own rec
overy mechanism.
(0) ** In that case, no action is required. You must verify with the ap
plication vendor
(0) ** if the application has this capability (i.e. Microsoft SMS)
(0) **
(0) ** -------------------------------------------------------------------------
---------------------------------------------------------
(0) **
(0) ** -------------------------------------------------------------------------
---------------------------------------------------------
(0) ** ------------------------------------------------------ WMI REPORT: END --
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(0) ** -------------------------------------------------------------------------
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(0) **
(0) ** ERROR: WMIDiag detected issues that could prevent WMI to work properly!.
Check 'C:\Users\Samantha\desktop\wmidata\WMIDIAG-V2.1_WIN7_.CLI.RTM.32_SAMANTHA
-PC_2012.12.28_17.46.14.LOG' for details.
(0) **
(0) ** WMIDiag executed in 9 minutes.
(0) ** WMIDiag v2.1 ended on December-28-12 at 17:55 (W:54 E:80 S:1).
(0) ** TXT file "C:\Users\Samantha\desktop\wmidata\WMIDIAG-V2.1_WIN7_.CLI.RTM.32
_SAMANTHA-PC_2012.12.28_17.46.14-REPORT.TXT" closed.
(0) ** CSV file "C:\Users\Samantha\desktop\wmidata\WMIDIAG-V2.1_WIN7_.CLI.RTM.32
_SAMANTHA-PC_2012.12.28_17.46.14-STATISTICS.CSV" closed.
(0) ** LOG file "C:\Users\Samantha\desktop\wmidata\WMIDIAG-V2.1_WIN7_.CLI.RTM.32
_SAMANTHA-PC_2012.12.28_17.46.14.LOG" closed.
C:\Users\Samantha> -
Interesting result!
This may rebuild the required MOF files,
Open an Elevated Command Prompt window, and run the following commands
@echo off
sc config winmgmt start= disabled
net stop winmgmt /y
%systemdrive%
cd %windir%\system32\wbem
for /f %%s in ('dir /b *.dll') do regsvr32 /s %
wmiprvse /regserver
winmgmt /regserver
sc config winmgmt start= auto
net start winmgmt
for /f %s in ('dir /s /b *.mof *.mfl') do mofcomp %sThen reboot, wait 10 minutes, and run the following command in an Elevated Command Prompt
winmgmt /verifyrepository
post the results, together with a new MGADiag report
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Hi, I can't get through winmgmt /regserver
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>@echo off
sc config winmgmt start= disabled
[SC] ChangeServiceConfig SUCCESS
net stop winmgmt /y
The following services are dependent on the Windows Management Instrumentation s
ervice.
Stopping the Windows Management Instrumentation service will also stop these ser
vices.
Security Center
IP Helper
hpqwmiex
The Security Center service is stopping.
The Security Center service was stopped successfully.
The IP Helper service is stopping.
The IP Helper service was stopped successfully.
The hpqwmiex service is stopping.
The hpqwmiex service was stopped successfully.
The Windows Management Instrumentation service is stopping.
The Windows Management Instrumentation service was stopped successfully.
%systemdrive%
cd %windir%\system32\wbem
for /f %%s in ('dir /b *.dll') do regsvr32 /s %
%%s was unexpected at this time.
for /f %s in ('dir /b *.dll') do regsvr32 /s %
wmiprvse /regserver
winmgmt /regserver
Invalid parameter
Windows Management Instrumentation
Usage: winmgmt [/backup <filename>] [/restore <filename> <flag>]
[/resyncperf] [/standalonehost [<level>]] [/sharedhost]
[/verifyrepository [<path>]] [/salvagerepository]
[/resetrepository]
/backup <filename>
Causes WMI to back up the repository to the specified file name. The
filename argument should contain the full path to the file location.
This process requires a write lock on the repository so that write
operations to the repository are suspended until the backup process is
completed.
/restore <filename> <flag>
Manually restores the WMI repository from the specified backup file.
The filename argument should contain the full path to the backup file
location. To perform the restore operation, WMI saves the existing
repository to write back if the operation fails. Then the repository is
restored from the backup file that is specified in the filename
argument. If exclusive access to the repository cannot be achieved,
existing clients are disconnected from WMI. The flag argument must be a
1 (force - disconnect users and restore) or 0 (default - restore if no
users connected) and specifies the restore mode.
/resyncperf
Registers the system performance libraries with WMI.
/standalonehost [<level>]
Moves the Winmgmt service to a standalone Svchost process that has a
fixed DCOM endpoint. The default endpoint is "ncacn_ip_tcp.0.24158".
However, the endpoint may be changed by running Dcomcnfg.exe. The level
argument is the authentication level for the Svchost process. If level
is not specified, the default is 4 (RPC_C_AUTHN_LEVEL_PKT).
/sharedhost
Moves the Winmgmt service into the shared Svchost process.
/verifyrepository [<path>]
Performs a consistency check on the WMI repository. When you add the
/verifyrepository switch without the <path> argument, then the live
repository currently used by WMI is verified. When you specify the path
argument, you can verify any saved copy of the repository. In this
case, the path argument should contain the full path to the saved
repository copy. The saved repository should be a copy of the entire
repository folder.
/salvagerepository
Performs a consistency check on the WMI repository, and if an
inconsistency is detected, rebuilds the repository. The content of the
inconsistent repository is merged into the rebuilt repository, if it
can be read. The salvage operation always works with the repository
that the WMI service is currently using. MOF files that contain the
#pragma autorecover preprocessor statement are restored to the
repository.
/resetrepository
The repository is reset to the initial state when the operating system
is first installed. MOF files that contain the #pragma autorecover
preprocessor statement are restored to the repository.
-
That command set worked perfectly when I tested it - but produced an error set on your machine.
This may be because your machine is still at RTM (no Service Pack installed)
I wonder if installing the Service Pack would fix your problem?
Please download the full installer from here - http://www.microsoft.com/en-us/download/details.aspx?id=5842 - you'll want the windows6.1-KB976932-X86.exe version.
If you're still running with Norton, UNINSTALL your Anti-Virus, run its cleanup tool and reboot, then install the download.
If you're running with MSE, just run the installer.
See what happens. :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
-
-
Please attempt the Service Pack installation.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by jyanc Sunday, December 30, 2012 12:18 AM
-
the problem command is NET STOP WINMGMT - not winmgmt /regserver
In my machine that stops the service (after a delay)
in yours, it produces an error message.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
-
Thank you. Not sure which step solved the problem. After I rebooted the laptop and re-activate Windows 7 again, everything is back to normal. Thanks a lot.
-
PLease post a new MGADiag report so we can confirm it!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
