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Please help to fix windows 7 build 7601 not genuine, thnks before RRS feed

  • Question

  • Diagnotic tool

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070422
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {28442A97-49A8-49A3-BC2B-BC4B292D9F9D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130801-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7600.16384], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CBB50274-6776-48E1-A6A9-D19A24CE4F1E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2327323707-1526396585-327386551</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>X450CC</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>X450CC.205</Version><SMBIOSVersion major="2" minor="7"/><Date>20130508000000.000000+000</Date></BIOS><HWID>A1E13507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>7A83379AD5C6BA</Val><Hash>J8sljfpNfTI3sJtlmaqmvu2YhQk=</Hash><Pid>81608-861-0226911-65781</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
    Error: 0x80070422

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:24:2015 14:05
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIAAQABAAIAAAABAAAAAwABAAEA6GFOwHcWYovO3LpAFphcNlqh4nk0ARyjlmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: N/A

    Thursday, November 26, 2015 4:32 PM

Answers

  • There is a
    problem with your Software Protection Service - something is preventing it from starting on demand the way it should.

    Please use the following in an attempt to isolate the cause.

    Click on Start

    in the Search box, type

    SERVICES.MSC

    and hit the Enter key - accept the UAC prompt if you get one.

    Look in the console for the Software Protection service, right-click on it and select
    Properties.

    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

    Try starting the service now - do you get an error message? Does it start? does it almost
    immediately stop again?

    Post back with your results, and a new MGADiag report.

    If it doesn't start, then please do the following...

    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

     

    net start sppsvc

    sc qc sppsvc

    sc queryex sppsvc

    sc qprivs sppsvc

    sc qsidtype sppsvc

    sc sdshow sppsvc

     

    Copy and paste the output to your reply

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     



    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, November 27, 2015 8:11 AM
    Moderator