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How to changes no of records in Recently Visited list on Incident RRS feed

  • Question

  • Hi

    We want to change number of records showing on recently visited list under Incident in crm 2011, Is it possible to bring the recently visited list first in the navigation before other views available to the incident?

    Thanks

    Anil

    Wednesday, September 24, 2014 12:06 PM

All replies

  • Hi Anil,

    I don't think we can customize Shortcut Menu's provided by CRM in supported way.

    You can remove all the recently visited list by clearing browser cache.

    Regards,

    Saad


    • Edited by Mohd Saad Wednesday, September 24, 2014 12:20 PM clarification
    Wednesday, September 24, 2014 12:12 PM