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I recently got a Windows 7 PC RRS feed

  • Question

  • Hello,

    My uncle recently got me a Windows 7 32-bit PC. At first it said that it was Genuine, then a month later it said that the optional update was not working. It then later fixed itself by doing an automatic update. Now it's been about a month or two and the error message started coming up again.

    Please Help.

    Thanks!

    Sunday, January 22, 2012 4:40 PM

Answers

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    • Marked as answer by Darin Smith MS Thursday, January 26, 2012 6:39 PM
    Sunday, January 22, 2012 4:44 PM
    Answerer

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    • Marked as answer by Darin Smith MS Thursday, January 26, 2012 6:39 PM
    Sunday, January 22, 2012 4:44 PM
    Answerer
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, January 26, 2012 6:39 PM