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    my question is that i buy the  computer 2001 and i installed the window i mean microsoft window i think 98 .then the time pased i use window xp but at the moment i installed the window midia player 11 then windows ask me or microsoft ask me u do not have genuine key and madia not installed on my computer.why why

    Tuesday, September 18, 2007 10:58 AM

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    Adnan,

     

    Please let me clairfy. Previously your computer had Windows 98 installed? Next you upgraded the system to Windows XP and recently you have attempted to download and install Windows Media 11 Player? Is this correct? 

     

    Please visit http://www.microsoft.com/genuine then locate "Validate Windows" in the upper corner. Click on this and follow the instructions. Should you have any complications validating Windows please run the windows diagnostic test and post the results back in this thread. The instructions are below:

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,

     

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Tuesday, September 18, 2007 10:56 PM

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    Adnan,

     

    Please let me clairfy. Previously your computer had Windows 98 installed? Next you upgraded the system to Windows XP and recently you have attempted to download and install Windows Media 11 Player? Is this correct? 

     

    Please visit http://www.microsoft.com/genuine then locate "Validate Windows" in the upper corner. Click on this and follow the instructions. Should you have any complications validating Windows please run the windows diagnostic test and post the results back in this thread. The instructions are below:

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,

     

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Tuesday, September 18, 2007 10:56 PM
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    Sunday, February 10, 2008 7:10 PM