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My Product Key just will not work! RRS feed

  • Question

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    Hi, my Dad has recenlty bought me a Fujitsu Siemens Amilo laptop with Windows Vista installed.

     

    When I started using it, it would keep asking me for a product key and obviously I couldn't find it.

     

    I hooked up to the net and it automatically entered a 30 day trial Product Key.

     

    I have since located the original Product Key but the system says it is incorrect.

     

    So I have now typed it in at least 10 times and it still wont work!

     

    What can I do about getting a new Product Key, I don't want to have to fork out for a new onw though!

     

    Many thanks

    Saturday, March 22, 2008 7:13 PM

Answers

  • Computer manufacturers often install a trial version of Microsoft Office.  If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it s likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office.

     

    The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office.  Please review the following:


    How to determine whether you have a trial edition of a 2007 Office suite or program installed:

    http://support.microsoft.com/kb/927920/en-us

     

    How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:

    http://support.microsoft.com/kb/927756/en-us

     

    How to buy the 2007 Microsoft Office suites:

    http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1

     

    Saturday, March 22, 2008 10:13 PM
    Moderator