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another false "not genuine" warning, due to build 6002 RRS feed

  • Question

  • After installing SP2 for Vista I found myself with a "not genuine Windows" warning on my screen.
    I send the outcome of the Diagnostic tool. Could someone please help? Thanks!

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {086587DB-FA04-4688-88D3-0D67F2049DD4}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error: M:20080524151355099-
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-

    230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-

    2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-

    766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Opera\opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{086587DB-FA04-4688-

    88D3-0D67F2049DD4}

    </UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS>

    <Architecture>x32</Architecture><PKey>*****-*****-*****-*****-

    B9HD2</PKey><PID>89578-OEM-7332157-

    00204</PID><PIDType>2</PIDType><SID>S-1-5-21-549150283-428073714-

    1552792413</SID><SYSTEM><Manufacturer>Dell 

    Inc.</Manufacturer><Model>Inspiron 1525                   

    </Model></SYSTEM><BIOS><Manufacturer>Dell 

    Inc.</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" 

    minor="4"/><Date>20081016000000.000000+000</Date></BIOS><HWID>FF303507

    018400FA</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID

    ><TimeZone>West-Europa (standaardtijd)(GMT+01:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></n

    ame><model></model></SBID><OEM><OEMID>DELL  

    </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File 

    Name="OGAAddin.dll" 

    Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>

    100</Result><Products><Product GUID="{91120000-002F-0000-0000-

    0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home 

    and Student 

    2007</Name><Ver>12</Ver><Val>77DF31B247CFF14</Val><Hash>9fjt7xPEA2o+

    8ucaC2DzLjADovc=</Hash><Pid>81602-906-6433093-

    68499</Pid><PidType>1</PidType></Product></Products><Applications><App 

    Id="16" Version="12" Result="100"/><App Id="18" Version="12" 

    Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" 

    Version="12" 

    Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 

    U1BMRwEAAAAAAQAABAAAANMKAAAAAAAAYWECADAgAACPAT8xKKbIAVM

    WKYGB4wMcsbz+lAen7Wd6ha1D3LNzqrlOW3w9DmcbrqNVtJ9VZiVQEuC2mrpO2g

    BQtRwkZ5wkpetfXYOVQUVa8aeBtvisVrYdFbM12ZLI70cq6C9uVSTGzM9hDOq4kLIK

    hLuSONiA8ZtktC+XasYYPzXtLwK7UdSUY0dUUEtOXQGlGwPoPC3HoCfHMRTYiYe

    QUYZHmPYFbI5xp3on7JHScxq3fz8iPxa/CU3QtHvT3IXR4ef/AzMI0n3VmOOJb+9ZUK

    425cfX/4uCWO60l88zkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1if

    b1stzrqx+w3WNaAxTFimBgeMDHLG8/pQHp+1n3shBWlUD98uIyO3XK3T2Z6hIur6ZxI

    WcZFJ/Qn35xkIqg5qlFeaPJPEG9vBzm7UTOB5Q0Xniv7f0bD+nGA+MX//Hr4UOzFCB

    hxRwX0Ojlpfk6ILPZEekBdLIzOj6CaB+YBWltat5Anbuac/xVv9TnBMtDhFB6Kguvoysq

    67Ty0iq9dgrIlu+FR6obrUpP57aH65++aGr35cHWcsdWgACSpNqi/dSOfsbSZL9lTsxY

    zHKC3nWihslwD7nJLo7Rg+5DPk6DMTzd/dTdwYs2thXK5lFq8W26NpbAqx9ZOuGXIo

    zkNYn29bLc66sfsN1jWgMUxYpgYHjAxyxvP6UB6ftZ1QLvmOcoUtC0ctWiHQnuNt8A

    vS3Amcu6QCJd43UWyB7KoOapRXmjyTxBvbwc5u1E+ihc8Dytuhgno/w1Gjo9yDsY2

    BbTN5NfaIfseWRd1Y35OiCz2RHpAXSyMzo+gmgfmAVpbWreQJ27mnP8Vb/U5wTLQ

    4RQeioLr6MrKuu08tIqvXYKyJbvhUeqG61KT+e2h+ufvmhq9+XB1nLHVoAAkqTaov3Ujn

    7G0mS/ZU7MWMxygt51oobJcA+5yS6O0YPuQz5OgzE83f3U3cGLNrYVyuZRavFtuja

    WwKsfWTrhlyKM5DWJ9vWy3OurH7DdY1oDFMWKYGB4wMcsbz+lAen7WeO98NN

    Czd9zARz/BHcgU9OUBHw5+z7VKIH7E/+2XzyaZIjYsKjRrFowJrxU8vsucsPwEZY3V

    RmcLYXBmLbnnxjnpSUiszA9uQKI4CFh8LaslthfoSvClkJleiUpD4/L3pxsredb1M/azitA

    cIig+vd27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3q1CzF0U07jqdyoAL

    0aULPNP9KSju/t9vu9LXUgneZO8O5qq6ub5qQJM9C4S94IhLlv4yQrQQ0hMyrBZyZI4z

    iWM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    Licensing Data-->
    Versie van Software Licensing-service: 6.0.6002.18005

    HWID Data-->
    HWID Hash Current: 

    PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJR0qfh9tsBszMCyCiVsPEaDNEA

    GpJT78vSWqi4APt+sViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   M08    
      FACP DELL   M08    
      HPET DELL   M08    
      BOOT DELL   M08    
      MCFG DELL   M08    
      SLIC DELL   M08    
      OSFR DELL   M08    
      SSDT PmRef CpuPm


    Sunday, November 29, 2009 1:25 PM

Answers

  • Hello marx1967,

    Computers, which are built by large manufactures that come with Vista Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Vista is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

     
    If that does not work, Vista may have a corrupted Licensing Store.  Follow the below steps to recreate the Store

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.


    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Tuesday, December 1, 2009 9:41 PM
    Tuesday, December 1, 2009 9:40 PM