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XP activation and validation after running sysprep RRS feed

  • Question

  • We have received a few customer complaints about systems requiring activation/validation sometime after receiving them. We use Ghost to create an image of an activated system. This image is deployed to multiple systems. We then run sysprep on each system and activate each one with the new OS license number. The systems will say that activation is successful. I have noticed that when restarting the system the message window in the taskbar will pop up saying that Windows is not activated. The system will reboot with no indication that there is a problem. If I try to activate again it says the system is already activated. The wasning that the system is not activated will still show up at every restart/shutdown. I have run the WGA diags and it says that validation is fine. If I go to microsoft.com/genuine and click validate I no longer see the message pop up. I will attatch logs from before and after running the validation from microsoft.com/genuine.

    log from before validation from microsoft.com/genuine

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-33JFW-F9Q43-66D3J
    Windows Product Key Hash: AEhTUwJUklrXF0MiHVeMHOvMpAM=
    Windows Product ID: 55274-OEM-2265535-76155
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {95DE123C-9774-4A81-8693-403DB09A8125}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{95DE123C-9774-4A81-8693-403DB09A8125}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-66D3J</PKey><PID>55274-OEM-2265535-76155</PID><PIDType>3</PIDType><SID>S-1-5-21-1630431437-1889104768-2569212539</SID><SYSTEM/><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20061218000000.000000+000</Date></BIOS><HWID>A4520B2801842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    After running validation from microsoft.com/genuine
    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-33JFW-F9Q43-66D3J
    Windows Product Key Hash: AEhTUwJUklrXF0MiHVeMHOvMpAM=
    Windows Product ID: 55274-OEM-2265535-76155
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {95DE123C-9774-4A81-8693-403DB09A8125}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{95DE123C-9774-4A81-8693-403DB09A8125}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-66D3J</PKey><PID>55274-OEM-2265535-76155</PID><PIDType>3</PIDType><SID>S-1-5-21-1630431437-1889104768-2569212539</SID><SYSTEM/><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20061218000000.000000+000</Date></BIOS><HWID>A4520B2801842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thursday, June 4, 2009 6:20 PM

Answers

  • Hello Dalsajohn,


    We thank you for visiting our forum today. We don't support Sysprep or Ghost here in the WGA Forum. Please visit http://technet.microsoft.com/en-us/windows/default.aspx .  I did some basic searching on sysprep and you will find documents here. Take care and thank you,



    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Proposed as answer by Stephen Holm Thursday, June 4, 2009 10:57 PM
    • Marked as answer by Stephen Holm Tuesday, June 9, 2009 4:42 PM
    Thursday, June 4, 2009 10:53 PM

All replies

  • Hello Dalsajohn,


    We thank you for visiting our forum today. We don't support Sysprep or Ghost here in the WGA Forum. Please visit http://technet.microsoft.com/en-us/windows/default.aspx .  I did some basic searching on sysprep and you will find documents here. Take care and thank you,



    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Proposed as answer by Stephen Holm Thursday, June 4, 2009 10:57 PM
    • Marked as answer by Stephen Holm Tuesday, June 9, 2009 4:42 PM
    Thursday, June 4, 2009 10:53 PM
  • Hello DALSA John,

    Sysprep is NOT the supported method for deploying systembuilder/OEM installations of XP.  OEM installations are designed to be deployed by the OEM Preinstallation Kit, so that upon first startup by the new owner the XP installation will have its EULA accepted, activation will take place, and then WGA validations and notifications programs will be installaled if accepted either thru Automatic Updates or with a manual visit to Windows Updates.

    You need to purchase Volume Licenses for XP if you want to build and deploy XP images and reimage the computers with sysprep.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, June 5, 2009 2:44 PM
  • Morning Dan :-)... Thank you for the help...


    Have a great weekend.


    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Friday, June 5, 2009 5:00 PM