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VOlume licence key blocked RRS feed

  • Question

  • My PC crashed, and we send it, with the original software to a friend who is working at a large company as an IT technician, to format and re-install the software.  It now seems that he did not use our software, but installed a volume licence key package? How can I use the correct product ID entered onto the PC?

    Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Blocked VLK Validation Code: 3 Cached Validation Code: N/A Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8= Windows Product ID: 76487-640-8365391-23750 Windows Product ID Type: 1 Windows License Type: Volume Windows OS version: 5.1.2600.2.00010100.3.0.pro ID: {9335D278-9CF6-4BDD-98C1-68769350E88E}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-230-1 Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A Version: N/A Windows XP Notifications Data--> Cached Result: 3 File Exists: Yes Version: 1.9.40.0 WgaTray.exe Signed By: Microsoft WgaLogon.dll Signed By: Microsoft OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Standard Edition 2003 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {9335D278-9CF6-4BDD-98C1-68769350E88E}1.9.0027.05.1.2600.2.00010100.3.0.prox32*****-*****-*****-*****-VPK3J76487-640-8365391-237501S-1-5-21-527237240-1004336348-839522115P4M80PAWRDACPIPhoenix Technologies, LTD6.00 PG20051104000000.000000+00003D63C9F0184227D04090409South Africa Standard Time(GMT+02:00)03100100Microsoft Office Standard Edition 2003111896CBD71356500GCwxXwl0+vJuKJl8CV+6OJ50Y6k=70141-640-1375955-5795914 Licensing Data--> N/A Windows Activation Technologies--> N/A HWID Data--> N/A OEM Activation 1.0 Data--> BIOS string matches: no Marker string from BIOS: N/A Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005 OEM Activation 2.0 Data--> N/A

    Monday, March 14, 2011 4:50 PM

Answers

  • Hello estellevr,

    If the product key on the Certificate of Authenticity on the computer is for Windows XP Professional, try the Product Key Updater:  http://windows.microsoft.com/en-US/windows/help/genuine/product-key

    If it's for any other version or edition of Windows, you will have to do a clean installation using the discs that "friend who is working at a large company as an IT technician" should have used in the first place.

    Monday, March 14, 2011 11:29 PM