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Business rule and webresource conflict RRS feed

  • Question

  • Hi,

    I have a business rule that makes a 'case' entity to 'Closed' status when 'Priority' is changes to 0.

    Also before closing a case, validations are checked through JavaScript webresource(OnChange event of CaseStatus field).

    But the business rule is firing when priority changes to 0 and making the case status as 'Closed' without checking the validations.

    Is it because CaseStatus field is not changed manually and OnChange event has not happened?

    Please suggest a solution for this scenario..

    Thanks

    Sunday, September 28, 2014 7:08 PM

Answers