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xp region RRS feed

  • Question

  • xp has been on this computer Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23796
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {C3F738A7-0E3B-42E0-8333-41E30734768C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C3F738A7-0E3B-42E0-8333-41E30734768C}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23796</PID><PIDType>1</PIDType><SID>S-1-5-21-746137067-1682526488-725345543</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>P4M266-823X</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20041210000000.000000+000</Date></BIOS><HWID>8A6B3E1701842053</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    for 8 months,mb failed had to reload xp now it said not for this region

    Monday, September 28, 2009 7:06 AM

Answers

  • Hello scuba is god,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-geographically blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

       Also note that the installed license for XP Pro is a Volume License.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer (i.e. No legit computer would come Pre-Installed with a Volume License verion of Windows)

      This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.  The current nongenuine installation of XP did NOT come from HP/Compaq.  The most common way these things end up this way is if you had your computer "fixed" by an untrained computer repair technician or perhaps by well-meaning friend, who probably used a downloaded copy of XP Pro along with a widely pirated Volume Licensing Key.

    Look on the computer or in the materials that came with your computer to see if you have a Windows Certificate of Authenticity (CoA) and/or an Office Certificate of Authenticity.

    Windows XP purchased in retail packaging will have the CoA on the retail package boxtop, and will have the Product Key on a yellow-orange label affixed to the CD holder folder inside the box.

    1.  What edition of Windows XP does the COA (or documentation) say? Is it the same as the one currently on the computer?

    2. Does the Product Key on the COA sticker (or on the documents that came with computer) match the Product Key listed in your Diagnostic Report?  (DO NOT post the Product Key printed on the CoA.)
     

      If the CoA on your computer is for the same version of XP as is currently installed (in your case XP Pro), and the Product Key is not the same as the one shown in the Diagnostic Report, then the first thing to try is the Product Key Updater Utility here:  http://go.microsoft.com/fwlink/?linkid=45668  Running this utility will attempt to screen about 6,000 files for itegrity and then, if possible, convert your nongenuine installation of XP Pro VLK back to a genuine installation of XP Pro by exchanging the VLK key with the key from the COA.  The PK Updater is not always able to handle severely damaged or modified installations of XP.

      If the CoA is not for XP Pro, or the PK Updater cannot handle the situation, then your only available alternative is to backup and offload your data and use the Recovery Solution (supplied with the computer) to Recover the computer back to a factory-fresh installation of the original XP installed.  The Recovery Solution is usually a hidden Recovery partition, or a set of CDs, or both. (contact the Manufaturer of the computer for assistance if you can't find the recovery software or don't know how to conduct the Recovery).

      If the key on the COA (or on the documents that came with computer) match the Non-Genuine VLK Product Key listed in your Diagnostic Report, contact the person or company that sold you the computer and demand the Genuine Microsoft Software that you paid to be included in your computer. I also encourage you to submit a Piracy Report at http://microsoft.com/piracy

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Tuesday, September 29, 2009 6:10 PM
    Tuesday, September 29, 2009 6:10 PM

All replies

  • Hello scuba is god,

    Thank you for providing your mgadiag report.  For best support, please provide the following info too:

    Next, look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key that may be printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, September 28, 2009 2:00 PM
  • Hello scuba is god,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-geographically blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

       Also note that the installed license for XP Pro is a Volume License.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer (i.e. No legit computer would come Pre-Installed with a Volume License verion of Windows)

      This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.  The current nongenuine installation of XP did NOT come from HP/Compaq.  The most common way these things end up this way is if you had your computer "fixed" by an untrained computer repair technician or perhaps by well-meaning friend, who probably used a downloaded copy of XP Pro along with a widely pirated Volume Licensing Key.

    Look on the computer or in the materials that came with your computer to see if you have a Windows Certificate of Authenticity (CoA) and/or an Office Certificate of Authenticity.

    Windows XP purchased in retail packaging will have the CoA on the retail package boxtop, and will have the Product Key on a yellow-orange label affixed to the CD holder folder inside the box.

    1.  What edition of Windows XP does the COA (or documentation) say? Is it the same as the one currently on the computer?

    2. Does the Product Key on the COA sticker (or on the documents that came with computer) match the Product Key listed in your Diagnostic Report?  (DO NOT post the Product Key printed on the CoA.)
     

      If the CoA on your computer is for the same version of XP as is currently installed (in your case XP Pro), and the Product Key is not the same as the one shown in the Diagnostic Report, then the first thing to try is the Product Key Updater Utility here:  http://go.microsoft.com/fwlink/?linkid=45668  Running this utility will attempt to screen about 6,000 files for itegrity and then, if possible, convert your nongenuine installation of XP Pro VLK back to a genuine installation of XP Pro by exchanging the VLK key with the key from the COA.  The PK Updater is not always able to handle severely damaged or modified installations of XP.

      If the CoA is not for XP Pro, or the PK Updater cannot handle the situation, then your only available alternative is to backup and offload your data and use the Recovery Solution (supplied with the computer) to Recover the computer back to a factory-fresh installation of the original XP installed.  The Recovery Solution is usually a hidden Recovery partition, or a set of CDs, or both. (contact the Manufaturer of the computer for assistance if you can't find the recovery software or don't know how to conduct the Recovery).

      If the key on the COA (or on the documents that came with computer) match the Non-Genuine VLK Product Key listed in your Diagnostic Report, contact the person or company that sold you the computer and demand the Genuine Microsoft Software that you paid to be included in your computer. I also encourage you to submit a Piracy Report at http://microsoft.com/piracy

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Tuesday, September 29, 2009 6:10 PM
    Tuesday, September 29, 2009 6:10 PM
  • hi darin i have the disc ,it is xp pro with coa sticker oem software.i didnt get a counterfeiting message ,it said not for this region.the disc has around the genuine imbossed.
    Thursday, October 1, 2009 9:44 AM