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Problem after installing .NEt Framework 2.0

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One Care was performaing and automatic update and downloaded the .NET Framework 2.0. Apparently the installation failed and now everytime I try to access Live One Care an error message is displayed. There is no error number or specific message, only the generic message "This application failed to execute and must be closed." I tried removing the .NET 2.0 but I couldn't. I followed the procedures on the knowledge base article 908077 but couldn't unistall nor repair the installation. Other applications work fine the problem persist with One care. My last option was reinstall One care. Should I try this?

Wednesday, February 20, 2008 12:05 AM

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I believe you will need to deal with repairing or reinstalling .Net Framework 2.0 as OneCare will probably fail on install if .Net Framework is corrupt.

If the KB article here - http://support.microsoft.com/kb/908077 - didn't help you fix the problem and .Net Framework is broken, please contact support for help.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Wednesday, February 20, 2008 1:22 AM

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I believe you will need to deal with repairing or reinstalling .Net Framework 2.0 as OneCare will probably fail on install if .Net Framework is corrupt.

If the KB article here - http://support.microsoft.com/kb/908077 - didn't help you fix the problem and .Net Framework is broken, please contact support for help.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Wednesday, February 20, 2008 1:22 AM

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Just an FYI, there is a .Net Framework cleanup utility on the MSDN blogs:

http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx .

Not sure that it will fix the issue, but it's worth a shot.

Hope this helps.

Wednesday, February 20, 2008 1:54 AM
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Thanks, Kevin. I'd forgotten about that utility. I've recommended it in the past and it has worked for others.

-steve

Wednesday, February 20, 2008 2:24 AM

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