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Microsoft is not Genuine RRS feed

  • Question

  • I reviewed some other answers to similar questions and I believe I am pasting what you need.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-XJR6H-HHYF9-YF6MG
    Windows Product Key Hash: 4SZ4RGUwHQVCT+jKZq5bAukLnAI=
    Windows Product ID: 76487-OEM-2227186-53538
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {2BF0B122-2DE9-44CD-8303-15C64C72460C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Standard Edition 2003 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2BF0B122-2DE9-44CD-8303-15C64C72460C}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YF6MG</PKey><PID>76487-OEM-2227186-53538</PID><PIDType>3</PIDType><SID>S-1-5-21-823518204-1563985344-839522115</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7267</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V5.6</Version><SMBIOSVersion major="2" minor="5"/><Date>20070802000000.000000+000</Date></BIOS><HWID>04F235870184E07A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57398</Pid><PidType>14</PidType></Product><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>3F9FB60E4779870</Val><Hash>AZejyEEOhSdQKvtFxCG4vHJ7aKE=</Hash><Pid>70141-056-3274642-56706</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13C02:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Please help, it was working fine and then all of the sudden it started saying it was not genuine.  I have already tried reinstalling it but that didn't fix the problem either.

    Tuesday, November 10, 2009 10:33 PM

Answers

  • Hello LDeWolf,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Standard Edition 2003 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1


    At the moment, your computer has two installations of Office, a not-yet-activated retail license installation of Office Standard Edition 2003, and a nongenuine installation of a volume licensing edition of Office Professional Edition 2003.

    The nongenuine installation of Office Professional Edition 2003 is causing the nongenuine notices.

    To correct the situation, it will be necessary to uninstall the nongenuine Office Professional Edition 2003, then activate and validate Office Standard Edition 2003.  Please follow the steps below:

    1.  From the Add or Remove Programs applet of Control Panel, locate Office Professional Edition 2003 and uninstall it.  Restart the computer twice.
    2.  Next, open up an Office Standard Edition 2003 program such as Word 2003.
    3.  At this point you should see the Activation Wizard.  If so, complete online activation normally.
    4.  If you do not see the Activation Wizard, from within Word 2003, click on Help, then click on Activate [Word][Office].  Follow the prompts in the Activation Wizard and activate normally.
    5.  Restart the computer, then visit www.microsoft.com/genuine and click on the Validate Office button.  Office should validate normally.
    6.  Open up Word 2003 and verify that you no longer are receiving nongenuine notices.
    7.  If the nongenuine notices persist, that means there are remnants of the nongenuine installation of Office Professional 2003 that have to be cleaned up.  In such case, please post back for further instructions.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, November 11, 2009 2:40 AM