locked
TROJAN:WIN32/AGENTBYPASS.GEN!K RRS feed

  • Question

  •  

    I´ve got the following on my PC for a couple of days, and there's no way to remove the threat so far; even the windows live onecare scanner can't deal with it; the file name is: Trojan:Win32/AgentBypass.gen!K

    If there's anyone who knows about it, please let me know how to deal with it and get reed of it. Otherwise, I will have to format the HD where it's allocated to finish with it. Thanks.

    Gian

    Sunday, December 30, 2007 8:12 PM

Answers

  • Please contact OneCare support for help with removal (assuming you mean the installed PC program for OneCare and not the free online scanner)

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

     

    -steve

    Monday, December 31, 2007 4:35 AM
    Moderator