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windows xp professional unauthorized key RRS feed

  • Question

  • I reinstalled Windows XP Pro after I could not boot up my computer. I used the XP Pro disc (RTM) I have had since ~2002. I have used this disc as I have updated computers or to reinstall after problems(usually of my own doing). I installed once in the last year or so with no problems. This time when I tried to activate I was directed to phone activation. After entering the long list of numbers I was told that it could not be activated. Why is that?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-CFVPV-BMG7M-QXY7T
    Windows Product Key Hash: qDpHaSmjp93HuPJvMu1fVV8S5dQ=
    Windows Product ID: 55274-005-9617302-22439
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {97CF7A09-CA4A-44F3-86EB-BA030816A941}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{97CF7A09-CA4A-44F3-86EB-BA030816A941}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QXY7T</PKey><PID>55274-005-9617302-22439</PID><PIDType>5</PIDType><SID>S-1-5-21-1935655697-1035525444-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N-E SLI ACPI BIOS Revision 1102</Version><SMBIOSVersion major="2" minor="4"/><Date>20070911000000.000000+000</Date></BIOS><HWID>663C350701844078</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Tuesday, July 26, 2011 2:35 AM

Answers

  • I have look up this Product Key and the Activation Rep you talked to was incorrect.  This is a Valid Product Key.

    However, the key has been Activation Blocked.  It was likely blocked automatically by the Activation system due to excessive activations.  I show the key as been used in over 100 activation attempts.

     

    I recommend recalling the Activation number and request an escalation to have the Block be removed. Note: you may need to talk to a Manager in case the Activation Rep is unwilling or doesn't know how to escalate escalate your request.

     

    Thank you,


    Darin MS
    Thursday, July 28, 2011 8:32 PM

All replies

  • "tbll80" wrote in message news:a1fd7be9-abda-4c01-acba-7653e1614757...

    I reinstalled Windows XP Pro after I could not boot up my computer. I used the XP Pro disc (RTM) I have had since ~2002. I have used this disc as I have updated computers or to reinstall after problems(usually of my own doing). I installed once in the last year or so with no problems. This time when I tried to activate I was directed to phone activation. After entering the long list of numbers I was told that it could not be activated. Why is that?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-CFVPV-BMG7M-QXY7T
    Windows Product Key Hash: qDpHaSmjp93HuPJvMu1fVV8S5dQ=
    Windows Product ID: 55274-005-9617302-22439
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {97CF7A09-CA4A-44F3-86EB-BA030816A941}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{97CF7A09-CA4A-44F3-86EB-BA030816A941}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QXY7T</PKey><PID>55274-005-9617302-22439</PID><PIDType>5</PIDType><SID>S-1-5-21-1935655697-1035525444-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N-E SLI ACPI BIOS Revision 1102</Version><SMBIOSVersion major="2" minor="4"/><Date>20070911000000.000000+000</Date></BIOS><HWID>663C350701844078</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     


    I can see no particular reason for your problem - I suggest that you try telephone activation again, and this time, when you are asked which service you require do NOT respond. This should force a live operator to pick up, and you can discuss your problem with them.
    It may simply be that you've activated this copy enough times to trigger an ownership check, so ensure that you have any relevant paperwork to hand when calling (The disk itself, the box it came in, the receipt etc...)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 26, 2011 9:00 AM
    Moderator
  • I tried telephone activation without entering anything & was transfered to a real person. He got me to update my installation ID, I reentered my Product Key number & he told me it was not a valid Microsoft product. He then gave me a 1-800 number for customer service which took me back to the automated activation service where I started from. The only thing I forgot to mention was that I used a slipstream disc I created because the original XP disc did not have SATA drivers but I did use this disc last time with no problems.

     

    Thank you,

    Shane

    Wednesday, July 27, 2011 2:04 AM
  • "tbll80" wrote in message news:dda7fac9-b328-4ce1-b4eb-d0bb454cc935...

    I tried telephone activation without entering anything & was transfered to a real person. He got me to update my installation ID, I reentered my Product Key number & he told me it was not a valid Microsoft product. He then gave me a 1-800 number for customer service which took me back to the automated activation service where I started from. The only thing I forgot to mention was that I used a slipstream disc I created because the original XP disc did not have SATA drivers but I did use this disc last time with no problems.

     

    Thank you,

    Shane

    Does the displayed Product Key  agree with the Key you have on the pack?
     
    Darin may be able to tell us what's wrong - hopefully when he gets into the office today (Redmond time).
     
    Please do another MGADiag report, just in case something has changed.

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 27, 2011 8:53 AM
    Moderator
  • The last 3 groups of the Product Key are correct. I am at work so unable to run MGADiag till later tonight. Thank you again for your time,

    Shane

    Wednesday, July 27, 2011 4:42 PM
  • "tbll80" wrote in message news:ec1afe18-1536-4a11-ae4a-698bcc881283...

    The last 3 groups of the Product Key are correct. I am at work so unable to run MGADiag till later tonight. Thank you again for your time,

    Shane


    No problem - I just like to fix things :)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 27, 2011 9:11 PM
    Moderator
  • Here is a new MGADiag report. Hope it helps.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-CFVPV-BMG7M-QXY7T
    Windows Product Key Hash: qDpHaSmjp93HuPJvMu1fVV8S5dQ=
    Windows Product ID: 55274-005-9617302-22473
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {97CF7A09-CA4A-44F3-86EB-BA030816A941}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{97CF7A09-CA4A-44F3-86EB-BA030816A941}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QXY7T</PKey><PID>55274-005-9617302-22473</PID><PIDType>5</PIDType><SID>S-1-5-21-1935655697-1035525444-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N-E SLI ACPI BIOS Revision 1102</Version><SMBIOSVersion major="2" minor="4"/><Date>20070911000000.000000+000</Date></BIOS><HWID>663C350701844078</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, July 28, 2011 12:37 AM
  • "tbll80" wrote in message news:97b8f80a-615c-4354-a324-8572c584c66d...

    Here is a new MGADiag report. Hope it helps.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-CFVPV-BMG7M-QXY7T
    Windows Product Key Hash: qDpHaSmjp93HuPJvMu1fVV8S5dQ=
    Windows Product ID: 55274-005-9617302-22473
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

     


    Darin? any comments?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, July 28, 2011 9:20 AM
    Moderator
  • I have look up this Product Key and the Activation Rep you talked to was incorrect.  This is a Valid Product Key.

    However, the key has been Activation Blocked.  It was likely blocked automatically by the Activation system due to excessive activations.  I show the key as been used in over 100 activation attempts.

     

    I recommend recalling the Activation number and request an escalation to have the Block be removed. Note: you may need to talk to a Manager in case the Activation Rep is unwilling or doesn't know how to escalate escalate your request.

     

    Thank you,


    Darin MS
    Thursday, July 28, 2011 8:32 PM
  • Thank you for the reply. I am away till Monday Aug. 1 so will try then & keep you posted. Is this a "one of" unique key for my disc? I am trying to remember how many times I have used it in the last 9 years but it is nowhere near 100 times. I'm thinking maybe 20 times. Thank you for your time & will keep you posted.

    Shane

    Friday, July 29, 2011 1:24 AM
  • "tbll80" wrote in message news:4d228aa8-9891-4276-9410-4670aa7f7e54...

    Thank you for the reply. I am away till Monday Aug. 1 so will try then & keep you posted. Is this a "one of" unique key for my disc? I am trying to remember how many times I have used it in the last 9 years but it is nowhere near 100 times. I'm thinking maybe 20 times. Thank you for your time & will keep you posted.

    Shane


    Yes - all Retail Keys are one-offs
    I'm surprised that you've used the Key that many times - I think in that time I've used my XP disk about three times - once for the installation, once when I upgraded the machine, and once when the HD was stolen (but not the machine itself!).
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 29, 2011 4:21 AM
    Moderator
  • Tried to have key unblocked with no success. Activation representative told me there was nothing that can be done to unblock key. Suggested I upgrade to Windows 7 or try and find another retail copy of XP from Best Buy or some other source. It looks like I am now the proud owner of a Genuine Windows XP Professional coaster.        Noel, I remember trying repeat installs early on when I had a virus, again when my HD failed, and this last time it appears my video card was the culprit. I jumped to the conclusion that it was my installation so in hindsight I would have been better off trying to repair than reinstall. Anyways, thank you all for your help in trying to resolve this issue.

     

    Thanks again,

    Shane

     

    Monday, August 1, 2011 8:11 PM
  • "tbll80" wrote in message news:433daa2c-2eaf-4cdb-bae1-c1456665673d...

    Tried to have key unblocked with no success. Activation representative told me there was nothing that can be done to unblock key. Suggested I upgrade to Windows 7 or try and find another retail copy of XP from Best Buy or some other source. It looks like I am now the proud owner of a Genuine Windows XP Professional coaster.        Noel, I remember trying repeat installs early on when I had a virus, again when my HD failed, and this last time it appears my video card was the culprit. I jumped to the conclusion that it was my installation so in hindsight I would have been better off trying to repair than reinstall. Anyways, thank you all for your help in trying to resolve this issue.

     

    Thanks again,

    Shane

     


    Phone back and DEMAND to speak to a Supervisor/Manager - there is no excuse for sloppy procedures.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 1, 2011 9:12 PM
    Moderator