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Outlook Web Access encountered a Web Browsing error signature

    Question

  • I tried to set up a signature in Outlook 2007 OWA. From Word, I copied and
    pasted my formatted signature into OWA/Options/Signature box. I tried to save it

    few of  random users are facing issues in OWA, while accessing the option tab they get error,

    Outlook Web Access has encountered a Web browsing error.
    The entire error report is listed below:  Show Report Hide Report
    Copy error details to clipboardClient Information

    ------------------
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
    CPU Class: x86
    Platform: Win32
    System Language: en-in
    User Language: en-in
    CookieEnabled: true
    Mime Types:

    Exception Details
    -----------------
    Date: Tue Sep 15 10:42:49 UTC+0530 2009
    Message: 'body' is null or not an object
    Url: https://webmail.mydomain.com/owa/8.1.240.5/scripts/premium/foptmsg.js
    Line: 7

    Call Stack
    ----------
    initSgCtrl()
    onWL()
    tryWLd()
    chkScrpts()
    window.onload()


    Dump Event
    ----------
     recordset = null
     type = error
     fromElement = null
     toElement = null
     altLeft = false
     keyCode = 0
     repeat = false
     reason = 0
     data =
     behaviorCookie = 0
     source = null
     contentOverflow = false
     behaviorPart = 0
     url =
     dataTransfer = null
     ctrlKey = false
     shiftLeft = false
     dataFld =
     returnValue = undefined
     qualifier =
     wheelDelta = 0
     bookmarks = null
     button = 0
     srcFilter = null
     nextPage =
     cancelBubble = false
     x = 0
     y = 0
     srcElement = null
     screenX = 1068
     screenY = 169
     srcUrn =
     origin =
     boundElements = [object]
     clientX = 1068
     clientY = 82
     propertyName =
     shiftKey = false
     ctrlLeft = false
     offsetX = 0
     offsetY = 0
     altKey = false
     errorMessage = 'body' is null or not an object
     errorUrl = https://webmail.mydomain.com/owa/8.1.240.5/scripts/premium/foptmsg.js
     errorLine = 7
     errorCharacter = 139
     errorCode = 0

    Request for your assistance on the same

     

    Monday, October 11, 2010 9:19 AM

All replies

  • One easy solution is to go to OWA using the "Outlook Web Access Light" firms accessing the option and unchecking text and insert a message in any plain text. After this is done, enter the OWA in normal mode and can create the signature without problems
    Tuesday, August 28, 2012 5:57 PM