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Unable to Add Url to .PDF document on Microsoft Academic RRS feed

  • Question

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    When I try to Add a Url to .PDF documents on Microsoft Academic Search (Beta) I get the error message "[Sorry, your request could not be processed at this time, please try again later.]"

    That error message continuously appears.

    I logon to here: *http://academic.research.microsoft.com/UserInput?ReturnUrl=%2fUserInput%2fEditAuthor%3fid%3d51830240&id=51830240

    I then travel to this page: *http://academic.research.microsoft.com/UserInput/UploadPDF

    I click on a .pdf document on my website to upload a relevant .pdf

    The error message (in full) says "1 papers are extracted unsuccessfully. [Sorry, your request could not be processed at this time, please try again later.]"

    Can you advise what is wrong?

    JDS1971

    Wednesday, October 3, 2012 4:31 AM

Answers

  • Hello JDS1971,

    Thank you for letting us know! We would be happy to troubleshoot this issue. At your convenience, can you please send the PDF URLs you were unable to upload to Academic Search in an email message to acadfb@microsoft.com? With that information we may be able to better identify the root cause of the issue.

    If there's any other help we can offer in the meantime, please let us know.

    Best regards,

    Thomas, Academic Search Editor

    Thursday, October 4, 2012 10:52 PM
    Moderator