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  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-GFHD2-QGVMH-3P9GC
    Windows Product Key Hash: EGpJ6OS2j2Dum6lPuUqHiTsWtmE=
    Windows Product ID: 00428-321-7001033-70801
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7000.2.00010300.0.0.011
    ID: {90968A02-0ECC-4F16-B7F5-5FFE6ED7ACA0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7000.winmain_win7beta.081212-1400
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7000.0], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{90968A02-0ECC-4F16-B7F5-5FFE6ED7ACA0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7000.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3P9GC</PKey><PID>00428-321-7001033-70801</PID><PIDType>5</PIDType><SID>S-1-5-21-907895387-4261605850-34192538</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX280               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050209000000.000000+000</Date></BIOS><HWID>C4BB3607018400DC</HWID><UserLCID>041C</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7000.0

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: bfb30674-7c9a-4624-9309-9914cfd5b05c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00428-00140-321-700103-00-1052-7000.0000-3552010
    Installation ID: 005272437886733094901222627051247062190443717681066165
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3P9GC
    License Status: Unlicensed
    Remaining Windows rearm count: 5

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJrJuXaaFjgKEEe6kZJLqoaJRr6dEmOID7Ds=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    GX280 
      FACP   DELL    GX280 
      HPET   DELL    GX280 
      BOOT   DELL    GX280 
      MCFG   DELL    GX280 
      SSDT   DELL  st_ex
      ASF!   DELL    GX280 

     

    Tuesday, December 21, 2010 12:13 AM

Answers

  • According to your MGA Report, you have an obsolete beta version of Windows 7 installed.  You need to reinstall your original Windows operating system by performing a "clean install" or purchase Windows 7 and perform a "clean install".  You can purchase a genuine Windows 7 edition from the  Microsoft Store.
    Carey Frisch
    • Marked as answer by Darin Smith MS Tuesday, December 21, 2010 6:34 PM
    Tuesday, December 21, 2010 2:07 AM
    Moderator

All replies

  • According to your MGA Report, you have an obsolete beta version of Windows 7 installed.  You need to reinstall your original Windows operating system by performing a "clean install" or purchase Windows 7 and perform a "clean install".  You can purchase a genuine Windows 7 edition from the  Microsoft Store.
    Carey Frisch
    • Marked as answer by Darin Smith MS Tuesday, December 21, 2010 6:34 PM
    Tuesday, December 21, 2010 2:07 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-GFHD2-QGVMH-3P9GC
    Windows Product Key Hash: EGpJ6OS2j2Dum6lPuUqHiTsWtmE=
    Windows Product ID: 00428-321-7001033-70801
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7000.2.00010300.0.0.011
    ID: {90968A02-0ECC-4F16-B7F5-5FFE6ED7ACA0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7000.winmain_win7beta .081212-1400
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A


    Darin MS
    Tuesday, December 21, 2010 6:34 PM