CRM 2011 Reports Not Opening in Word, PDF, etc. RRS feed

  • Question

  • I have a client who is experiencing this issue.  She can run a report, export to Word (pdf, etc) and when she clicks Open to open the report the report will not open and the "Do you want to open or save ReportName from URL" dialog closes.  She is able to save the report as a work around but this is not efficient.  Does anyone have any ideas as to why this is happening?

    Any help is greatly appreciated,

    Wednesday, March 11, 2015 4:03 PM

All replies

  • I think this is due to the local browser settings, rather than anything in CRM

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    • Proposed as answer by Abhishek73 Saturday, March 14, 2015 4:55 AM
    Thursday, March 12, 2015 12:29 PM
  • I agree with David, have you tried this on any other browsers?

    Saturday, March 14, 2015 4:55 AM
  • I have fallen behind on my forum questions and just noticed that I have replies to this post.  I tried to review the URL you posted but the blog no longer exists.

    Wednesday, July 15, 2015 5:52 PM