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W7 Home Premium 64 now says "not genuine" RRS feed

  • Question

  • Hello MS smart people.  Below is the "copy" from the thing I downloaded.  It's definitely a valid licenced OEM version. I don't run pirated software (office, adobe suite, visio etc). Period.  No issues for last 18 months. *poof* just started 2 days ago.   Am sure glad there are folk who understand this stuff.  BTW what is a "remaining windows rearm count - 4"

    I saw someone else's post and they mentioned the 2 updates (last couple days). Could that be the culpret?  I've tried 20x to grab the update but it keeps failing. GRR

    Cheers,   Michelle

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BVFWX-C3RFF-GB9T2
    Windows Product Key Hash: DjiKIrnt9WnQbNEW3biXrHDG1Sg=
    Windows Product ID: 00359-OEM-9801836-65703
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {C03F74DB-7539-4133-A75A-B4756CFF5821}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Basic Edition 2003 - 119 Cryptographics Error
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C03F74DB-7539-4133-A75A-B4756CFF5821}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GB9T2</PKey><PID>00359-OEM-9801836-65703</PID><PIDType>8</PIDType><SID>S-1-5-21-2131950187-2985650817-2325561412</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20091117000000.000000+000</Date></BIOS><HWID>CC103D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>119</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>1A27557DDBDCF0A</Val><Hash>Hv81rQYcyDRwA2W0drJXu5YByw8=</Hash><Pid>73102-OEM-5690116-34304</Pid><PidType>6</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-018-365703-02-1033-7600.0000-0962011
    Installation ID: 014710555721310020176616591612509343434401719592102430
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GB9T2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 5/17/2012 3:24:23 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000046
    Event Time Stamp: 5:17:2012 08:54
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\watweb.dll
    Tampered File: %systemroot%\system32\wat\npwatweb.dll
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAonbq1yB1QsbC4giFNJv4c4CWKDkAa6TABNbIfFxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  APIC1654
      FACP   ACRSYS  FACP1654
      HPET   ACRSYS  OEMHPET
      MCFG   ACRSYS  OEMMCFG
      SLIC   ACRSYS  ACRPRDCT
      OEMB   ACRSYS  OEMB1654
      GSCI   ACRSYS  GMCHSCI
      AWMI   ACRSYS  OEMB1654



    • Edited by StupidUserYYZ Thursday, May 17, 2012 8:03 PM more info
    Thursday, May 17, 2012 7:31 PM

Answers

  • If all your computers use Windows 7 Home Premium then yes you could use a single retail Home Premium dvd with the COA product keys on the labels on the computers.  A Windows 7 HP dvd would enable you to both install and repair the other systems.  Unlike recovery dvds, a retail dvd would allow you to do repair-in-place upgrades, preserving your programs and data.  Recovery dvds just restore your system to factory condition and you lose your programs and data.  It is a good plan if you can afford the extra copy of Windows.  Keep in mind that there is no difference between upgrade and full license retail dvds so if you do not plan to use the product key from the retail box you only need to purchase an upgrade box.  Personally I would buy the full license box because I might want to use the product key on a new computer in the future (I have built my own computers in the past).

    The problem with the XP computer is probably a misreading of the product key.  Use a magnifying glass and a strong light to ensure that you are not misreading a B for an 8 or some other mistake.  Of course the edition of XP on the cd must match the edition printed on the COA sticker (either on the computer case or on the folder inside the box if retail).  If your XP cd did not come with the computer you may be trying to use an upgrade product key without a previous version of Windows.  You can still purchase full license copies of XP on eBay if it comes to that.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    • Marked as answer by StupidUserYYZ Thursday, May 24, 2012 1:07 PM
    Tuesday, May 22, 2012 3:46 PM
    Answerer
  • Your Windows is licensed.

    License Status: Licensed

    The non-genuine notice stems from a file mismatch involving the software protection service.

    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    Try a System Restore back to a point before you first saw the message or before your last Windows Update.  Then run the MGADiag tool again.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Thursday, May 17, 2012 9:25 PM
    Answerer

All replies

  • Your Windows is licensed.

    License Status: Licensed

    The non-genuine notice stems from a file mismatch involving the software protection service.

    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    Try a System Restore back to a point before you first saw the message or before your last Windows Update.  Then run the MGADiag tool again.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Thursday, May 17, 2012 9:25 PM
    Answerer
  • No reply from the Original Poster.

    Issue is assumed to be resolved.

    Darin MS

    Monday, May 21, 2012 10:27 PM
  • Hi..

    NO NOT RESOLVED.   trying to find a "restore" point.  I know I did one last July (same time a b/u was done to a dvd).  For some reason, when I browse for the file, and can see it, on my "C", it just doesn't "come back" when clicked.  hmm

    Other ideas?

    Tuesday, May 22, 2012 11:39 AM
  • "StupidUserYYZ" wrote in message news:8c084af6-2758-4808-8e8d-cf51aa8810e8...

    Hi..

    NO NOT RESOLVED.   trying to find a "restore" point.  I know I did one last July (same time a b/u was done to a dvd).  For some reason, when I browse for the file, and can see it, on my "C", it just doesn't "come back" when clicked.  hmm

    Other ideas?

    System Restore has nothing to do with any file visible on your C: drive - it's an internal backup system.
    Click on the Start button.
    In the Search box, type
    System Restore
    hit the Enter key, and follow the instructions.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 22, 2012 12:13 PM
    Moderator
  • Thanks - tried.

    The only "restore" point is one that was created automatically when an update tried to install 5 days ago.  There is nothing else there visible.

    The issue cropped up around the same time (I think).  Am sure you just want to bonk me on the head. Patience please :) 

    Should I just grab that earliest "restore" date?

    Oh how I miss W3.1

    ALSO.. had the W7 Popup come back saying "not genuine".. click to fix online... I followed those instructions.  Here is the result. Looks like same issue remains or am I misreading it?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BVFWX-C3RFF-GB9T2
    Windows Product Key Hash: DjiKIrnt9WnQbNEW3biXrHDG1Sg=
    Windows Product ID: 00359-OEM-9801836-65703
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {C03F74DB-7539-4133-A75A-B4756CFF5821}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Basic Edition 2003 - 119 Cryptographics Error
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C03F74DB-7539-4133-A75A-B4756CFF5821}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GB9T2</PKey><PID>00359-OEM-9801836-65703</PID><PIDType>8</PIDType><SID>S-1-5-21-2131950187-2985650817-2325561412</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20091117000000.000000+000</Date></BIOS><HWID>CC103D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>119</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>1A27557DDBDCF0A</Val><Hash>Hv81rQYcyDRwA2W0drJXu5YByw8=</Hash><Pid>73102-OEM-5690116-34304</Pid><PidType>6</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-018-365703-02-1033-7600.0000-0962011
    Installation ID: 014710555721310020176616591612509343434401719592102430
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GB9T2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 5/22/2012 11:08:36 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000046
    Event Time Stamp: 5:17:2012 08:54
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\watweb.dll
    Tampered File: %systemroot%\system32\wat\npwatweb.dll
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAonbq1yB1QsbC4giFNJv4c4CWKDkAa6TABNbIfFxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  APIC1654
      FACP   ACRSYS  FACP1654
      HPET   ACRSYS  OEMHPET
      MCFG   ACRSYS  OEMMCFG
      SLIC   ACRSYS  ACRPRDCT
      OEMB   ACRSYS  OEMB1654
      GSCI   ACRSYS  GMCHSCI
      AWMI   ACRSYS  OEMB1654

    • Edited by StupidUserYYZ Tuesday, May 22, 2012 3:19 PM more info
    Tuesday, May 22, 2012 3:17 PM
  • Quick question:   is there any merit in my buying a retail box?  Having read here what the difference licence types mean, am left feeling like "held hostage" at the slightest burp.   IF I just sucked it up and bought a retail box, can it be used to "fix" any other W7 computers (that have their own number)?  

    Am asking because, ran into with my old desktop (xp pro) where had it formatted, hardware upgraded etc and the agent who did it and reinstalled xp pro used their own copy.  It developped a serious problem and even though I have my xp cd, when I went to reload the OS it tells me I cannot use the licence number because it didn't match the original on the machine (hope I explained that right).  So my gamer box sits in the closet, cannot be used.  

    Tuesday, May 22, 2012 3:24 PM
  • If all your computers use Windows 7 Home Premium then yes you could use a single retail Home Premium dvd with the COA product keys on the labels on the computers.  A Windows 7 HP dvd would enable you to both install and repair the other systems.  Unlike recovery dvds, a retail dvd would allow you to do repair-in-place upgrades, preserving your programs and data.  Recovery dvds just restore your system to factory condition and you lose your programs and data.  It is a good plan if you can afford the extra copy of Windows.  Keep in mind that there is no difference between upgrade and full license retail dvds so if you do not plan to use the product key from the retail box you only need to purchase an upgrade box.  Personally I would buy the full license box because I might want to use the product key on a new computer in the future (I have built my own computers in the past).

    The problem with the XP computer is probably a misreading of the product key.  Use a magnifying glass and a strong light to ensure that you are not misreading a B for an 8 or some other mistake.  Of course the edition of XP on the cd must match the edition printed on the COA sticker (either on the computer case or on the folder inside the box if retail).  If your XP cd did not come with the computer you may be trying to use an upgrade product key without a previous version of Windows.  You can still purchase full license copies of XP on eBay if it comes to that.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    • Marked as answer by StupidUserYYZ Thursday, May 24, 2012 1:07 PM
    Tuesday, May 22, 2012 3:46 PM
    Answerer
  • OMG I feel really daft LOL    May I please add a twist.

    This pc is 2 years old now. About 1 year ago, this pc had a problem. Turned out the HD failed and something else too.  In any case, it went back (under warranty) and they fixed it.  2 years ago, when I got it new, someone made or gave me a cd.  It's the same type of dvd's I have but the handwriting does not look like mine.  I wonder,  maybe it could be my "rescue" disc (marked Window 7 64-bit HP).

    Aside from backing up all my data (now), and knowing any installed aps will likely be killed.  Would inserting this dvd affect my partition?  I run a dual boot - xp pro/w7 hp. 

    BTW, THANK-YOU Colin, Noel, Darin
    • Edited by StupidUserYYZ Thursday, May 24, 2012 1:09 PM more info
    Thursday, May 24, 2012 1:04 PM
  • There is a reason why you only have a recent restore point and if you boot into XP that restore point will disappear as well.  As will any Windows 7 files that depend on the Volume Shadow Copy services.  XP's VSS is incomaptible with Windows 7 and the XP VSS driver will erase restore points, previous versions of files, and most other Windows 7 recovery files the moment you boot XP.  There is a resolution to that problem which involves hiding your Windows 7 volume when booting XP.  See:

    http://support.microsoft.com/kb/926185/en-us

    It is not a bug in either XP or Windows 7.  It is an incompatibility.  It is better  to run XP software in XP Mode on Windows 7 than it is to dual boot with XP and any later version of Windows.

    To answer your question, if the dvd is a recovery disk then it will affect the primary partition.  That could be either of the two partitions.  It will not repartition the hard drive however.  I think you will be better off with your idea to buy a boxed version.  Only use a recovery disk in a dual boot scenario if you are prepared to rebuild the entire hard drive.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.



    Thursday, May 24, 2012 2:55 PM
    Answerer
  • Well, I'm BACK!   It wasn't a rescue disk.  It was a copy of W7 64 HP.  After removing office, anti virus etc.. I booted with the cd.  It opened a dialogue box which gave me the choice of which partition to install on. Had to do custom install.  Only snag I've hit so far was finding a network adapter and some other gizmo. Both of which I found by searching in my xp partition (XP seems fully untouched).

    THANK-YOU (yes mean to holler for all to hear). I had no idea whenever I boot xp it wipes out my restore point. 

    Here is what is reading now: Looks like more problems have cropped up or am I misreading?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-BVFWX-C3RFF-GB9T2
    Windows Product Key Hash: DjiKIrnt9WnQbNEW3biXrHDG1Sg=
    Windows Product ID: 00359-OEM-9801836-65703
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {2D8B1978-F886-4E3C-BF5F-795775905898}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2D8B1978-F886-4E3C-BF5F-795775905898}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GB9T2</PKey><PID>00359-OEM-9801836-65703</PID><PIDType>8</PIDType><SID>S-1-5-21-944864459-3711097044-527588917</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20091117000000.000000+000</Date></BIOS><HWID>CCB83607018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-018-365703-02-1033-7600.0000-1452012
    Installation ID: 005341505383064185220225022765051143032760660132540743
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GB9T2
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 24/05/2012 2:48:51 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAonbq1yB1+HOAlkLGwuIIhTSbKDkAa6TABNbIfFxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  APIC1654
      FACP   ACRSYS  FACP1654
      HPET   ACRSYS  OEMHPET
      MCFG   ACRSYS  OEMMCFG
      SLIC   ACRSYS  ACRPRDCT
      OEMB   ACRSYS  OEMB1654
      GSCI   ACRSYS  GMCHSCI
      AWMI   ACRSYS  OEMB1654

    Thursday, May 24, 2012 4:03 PM
  • You need to activate.  Click Start and type "activate".  Thie file mismatches are not a problem at this point.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Thursday, May 24, 2012 4:25 PM
    Answerer
  • :)  I did

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-BVFWX-C3RFF-GB9T2
    Windows Product Key Hash: DjiKIrnt9WnQbNEW3biXrHDG1Sg=
    Windows Product ID: 00359-OEM-9801836-65703
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {2D8B1978-F886-4E3C-BF5F-795775905898}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2D8B1978-F886-4E3C-BF5F-795775905898}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GB9T2</PKey><PID>00359-OEM-9801836-65703</PID><PIDType>8</PIDType><SID>S-1-5-21-944864459-3711097044-527588917</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20091117000000.000000+000</Date></BIOS><HWID>CCB83607018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-018-365703-02-4105-7600.0000-1452012
    Installation ID: 005341505383064185220225022765051143032760660132540743
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GB9T2
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 24/05/2012 3:06:49 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAonbq1yB1+HOAlkLGwuIIhTSbKDkAa6TABNbIfFxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  APIC1654
      FACP   ACRSYS  FACP1654
      HPET   ACRSYS  OEMHPET
      MCFG   ACRSYS  OEMMCFG
      SLIC   ACRSYS  ACRPRDCT
      OEMB   ACRSYS  OEMB1654
      GSCI   ACRSYS  GMCHSCI
      AWMI   ACRSYS  OEMB1654

    Thursday, May 24, 2012 4:30 PM
  • You are now licensed and there should not be any non-genuine message.  Install the WAT update and validate and the file mismatches should disappear.

    http://support.microsoft.com/kb/971033

    To validate, visit

    http://windows.microsoft.com/en-US/windows/help/genuine/what-is-validation

    Click the blue button on the right.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Thursday, May 24, 2012 4:59 PM
    Answerer
  • Thank-you again for all your help.  Looks better.  OMG updates..  yikes

    Just a little fine tuning to do.

    Cannot paste the new diag. report into this window for some reason (pastes in word etc though)

    THANK-YOU!!

    Please close the post.  I've awaken from my nightmare now :)

    
    
    
    
    
     
    
    
    
    

    Thursday, May 24, 2012 10:54 PM