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Swap motherboard, XP repair -- won't activate RRS feed

  • Question

  •  

     

    The motherboard died ... on my WinXP Pro (upgraded from ME years ago) system.

    I can't find the CD, so I purchased another Windows XP Pro CD via NewEgg.

     

    Motherboard swapped, I saved my ...\system32\wpa.dbl file

    I do an install to REPAIR the existing WinXP, pass on the CD KEY/activation and then swap back the wpa.dbl

    --> doesn't seem to be activated still

     

    So, I do the ...\oobe\msoobe.exe /a and re-enter the saved key from old/dead WinXP Pro

    --> that doesn't activate

     

    So, I ented the key from the brand new CD I purchased

    --> that doesn't activate

     

    Please help with some choices here ... I prefer not to ring up and fight through a phone menu to get this thing activated.

     

    -- joej

     

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-RDT36-M9M28-VPVHM
    Windows Product Key Hash: HJN2yznyBPL5E+5kgNq5FsHmzKs=
    Windows Product ID: 76487-OEM-2212034-51200
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {A7B17AA5-070E-4FC1-AE77-3FB00581A511}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A7B17AA5-070E-4FC1-AE77-3FB00581A511}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPVHM</PKey><PID>76487-OEM-2212034-51200</PID><PIDType>3</PIDType><SID>S-1-5-21-746137067-1682526488-839522115</SID><SYSTEM><Manufacturer>American Megatrends Inc.</Manufacturer><Model>K7S41GX</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.80</Version><SMBIOSVersion major="2" minor="3"/><Date>20061018000000.000000+000</Date></BIOS><HWID>3CC5376F0184A079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>4645AAB2065F5A2</Val><Hash>p3oUvM1RWFFihIwQWhWJ3l9sYv0=</Hash><Pid>73931-721-3242881-57335</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="A1" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Thursday, June 19, 2008 1:06 AM

Answers

  •  

    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone", your only other available option.

     

    How to activate Windows XP by phone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.


     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Thursday, June 19, 2008 2:31 AM
    Moderator

All replies

  •  

    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone", your only other available option.

     

    How to activate Windows XP by phone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.


     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Thursday, June 19, 2008 2:31 AM
    Moderator
  • Judge,

     

    The product located from the above MGA RDT36-M9M28-VPVHM appears to have problems. Please use your favorite search engine and past your last 15 digits of the key. It appears this key has been used several times and may not be genuine. Please confirm the last 15 digits of Windows XP Pro you just purchased against the last 15 digits I pasted here. Is there a possibility you had a previous non-genuine version installed which is being carried over by the \system32\wpa.dbl file you are attempting to use? 

     

    Judge I would recommend for you to backup any and all data and perform a fresh installation using the new Windows XP Pro disc you purchased. It is best and recommended to perform a complete reformat and installation whenever major hardware upgrades are being made.

     

     

    Hope this helps.

     

    Stephen Holm

    Forum Volunteer

    Thursday, June 19, 2008 8:18 AM

  • I just searched --  you are right. The previous key appears to be very bad, as you noted.

    I'll try again with the  key from my newly purchased  XP Pro CD.
    I'll post that attempt tonight.

    My primary goal is to avoid having to re-install XP, reinstall all the apps, and reload all my settings/saved passwords, etc.

    Is it easier to simply do a fresh install with the new CD, and somehow transfer over all the settings/passwords, etc.?

    Re-installing the applications should be easy enough -- I use a lot of open source (editors, browers, utilities, newsreader) and very few commercial products (that I'd have to dig up the CDs).  I have my Office 2003 CDs.
    Its just all the settings, preferences, and saved passwords I'm worried about.


    -- joe

    Thursday, June 19, 2008 6:58 PM
  • J Judge,

     

    Here is a website that may help you with running a clean install of Windows XP

     

    http://www.michaelstevenstech.com/cleanxpinstall.html

     

    This forum is for Windows Genuine Advantage (WGA) validation or Notifier issue support and is specific to Windows XP only. We do not provide support for Product Activation, Windows Install or any other issue not directly related to WGA on Windows XP.

     

    -For Windows Install assistance: http://www.microsoft.com/windowsxp/using/setup/winxp/install.mspx
                                                            
    http://support.microsoft.com/ph/1173
                                                            

    For XP Home: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=3219&gprid=37013
    For XP Pro:
    http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=3518&gprid=185522

    I hope that helps,

     

    Lori MS

     

     

    Thursday, June 19, 2008 8:50 PM

  • Using the CD Key off the new XP Pro CD --> change prod key --> register over internet -->

    Works perfectly!

    Thanks all. The old key must have been a bad one --- odd, since I know I upgraded from Win ME with an XP Pro upgrade CD at the time.

    -- joe
    Thursday, June 19, 2008 11:09 PM
  • Judge,

     

    No problem! We are glad to help everyone out. Have a wonderful weekend and if you need our WGA assistance again do not hesitate to visit us here :-)

     

     

    Stephen Holm

    WGA Forum Volunteer

     

    Saturday, June 21, 2008 12:28 AM