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why won't my new windows 8 HP ENVY TouchSmart m6 Sleekbook update? RRS feed

  • Question

  • I just bought a brand new HP ENVY TouchSmart m6 Sleekbook m6-k015dx. I have been unable to get it to run updates at all. I am also having trouble viewing a lot of content in my explorer browser. I have tried to run windows update but every time I do it gives me error code 800B0101. When I troubleshoot the problem I end up getting to a point where it says there is a problem with my security certificate. I am running windows 8. Can anyone help me? please?
    Saturday, July 20, 2013 8:14 PM

Answers

  • Hi Mark,

    You should ask this question on the Windows 8 forum at http://answers.microsoft.com . HP support may also be able to help.

    The MSDN Windows Store app forums are for developers to discuss writing their own apps. This isn't where the folks who specialize in troubleshooting the OS itself hang out.

    --Rob

    Sunday, July 21, 2013 2:25 AM