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Blocked Product Keys

    General discussion

  • Recently, there have been a rash of Windows 7 product keys purchased from auction sites showing up here as non-genuine.  They appear to be connected to this HROnline code HrOnline: 0xC004C4A2. If you purchased a key from an auction web site (such as eBay), please realize that the seller may have sold that product key to multiple people resulting in that key becoming blacklisted. These keys were never meant for resale; they were meant for software development or evaluation depending on the program they were obtained through. If you purchased one of these keys and it has become non-genuine with the above code, you may need purchase a new license for windows 7. Attempt to validate by going to http://www.microsoft.com/genuine/validate  and follow the links provided to repair windows.

    Added note. You only have a limited amount of time (45 days I believe) to file a claim with the auction sites. Stay away from these keys, if you purchased a key that has turned non-genuine and are within the 45 days of purchase file a claim. There are legitimate software vendors on auction sites but if it sounds to good to be true then don't buy it.

    EDIT: Additional information

    Things to watch out for.

    Lately, there have been several reports of instances of blocked MSDN Subscription product keys packaged with legitimate looking media. I can't stress enough to save your packaging, media and reciepts, if you purchase software such as this seek recourse with the store you purchased it from and report it to www.microsoft.com/piracy.

    If you have purchased a product key, with or without DVD's or packaging from an auction web site (such as eBay) or any other person or vendor and believe it may be an MSDN Subscritpion product key because your key has been blocked, you can check a few things yourself.  If you received your key with the physical product go to http://www.microsoft.com/howtotell and verify your product.  However, some counterfeit software is so convincing you may not be able to spot it as such.

    To check your PID press the Win Key and pause at the same time, or open System Properties through the Control Panel, scroll down to activation section and look at the PID.  It will look something like this: 12345-067-1234567-54321.  The portion you are interested in is the three digit section.  If it matches or is within one or two digits of the examples below you probably have a "not-for-resale" MSDN Subscription product key.

    Suspect: 065, 066, 067, 068 for Windows 7 Ultimate edition, 220 area for Professional, and the 230, 231 area for Home Premium.  There are probably others but they should be close to those posted.

    [EDIT] Newer MSDN Keys for Ultimate seem to be appearing - in the -700- to -705 area- [/EDIT]

    If you have a similar PID, or your key is blocked and you want confirmation, post a new thread with a report from the MGADIAG tool, download and run the tool, click copy and paste it in a new post here. NEVER post your key, the report will suffice.

    go.microsoft.com/fwlink/?linkid=52012

     

     




    Monday, April 05, 2010 3:10 PM

All replies

  • Hello Carl_OH,

    I just took a stoll thru the stinkin' cesspool of carp that is eBay software sales, Microsoft Windows and Office in particular.  I was hard pressed to find any legitimate offerings.

    Maybe the simple solution is for Microsoft to pay eBay to simply ban any sale of Microsoft software on eBay, period.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, April 05, 2010 9:16 PM
  • Making this a sticky.
    Darin MS
    Wednesday, April 07, 2010 12:07 AM
    Owner
  • I was one of the many who purchased a *realistic retail looking box* that had an MSDN key printed on a sticker inside the container.  I didnt find out until my key was black listed.  I didnt realise that MSDN keys existed.  I assumed since my key passed authentication that it was legal and everything was perfectly fine.  ./sigh.  any who. I contacted ebay to try to solve this problem because i was sure it was illegal. (the woman from ebay then started telling me that she *googled about MSDN* and that the selling the keys as he was is not illegal (i nearly choked from the anger at this point because i had already done my research on it, and it was illegal from what i could see).  So all i want to know is where do i go to get physical proof or a website showing that, yes MSDN key selling in a retail box is illegal. If im wrong let me know but im pretty sure this has to be illegal. Sorry if this is not in the right place i should of posted this, it seemed the best spot than starting a thread.

    Thursday, April 15, 2010 4:39 AM
  • Monday, April 19, 2010 1:16 AM
    Moderator
  • Hello Carl_OH,

    thanks for your offer - here is my response from MGADIAG.EXE:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-HXPC6-G2H87-GQ7CK
    Windows Product Key Hash: qO9Yy8e52xgSTyBSu7l8a82Y4xA=
    Windows Product ID: 00426-066-9146404-86937
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {949DB639-1AFA-41B5-95CE-F0C6429FBC43}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{949DB639-1AFA-41B5-95CE-F0C6429FBC43}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GQ7CK</PKey><PID>00426-066-9146404-86937</PID><PIDType>5</PIDType><SID>S-1-5-21-3759098948-4289165701-3140237805</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N-SLI DELUXE ACPI BIOS Revision 1701</Version><SMBIOSVersion major="2" minor="4"/><Date>20081002000000.000000+000</Date></BIOS><HWID>C1B93607018400F8</HWID><UserLCID>0407</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>51EE23BC7D85B3A</Val><Hash>74qZc7NX7dzcVCDpwBuYLZElo8k=</Hash><Pid>89451-413-0956357-66292</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Softwarelizenzierungsdienst-Version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Beschreibung: Windows Operating System - Windows(R) 7, RETAIL channel
    Aktivierungs-ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Erweiterte PID: 00426-00172-066-914640-00-1031-7600.0000-1252010
    Installations-ID: 016290511574236700875160782041782865581140184711989732
    Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Teil-Product Key: GQ7CK
    Lizenzstatus: Benachrichtigung
    Benachrichtigungsgrund: 0xC004F00F.
    Verbleibende Windows Rearm-Anzahl: 3
    Vertrauenswürdige Zeit: 06.05.2010 11:18:01

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:6:2010 10:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAgABAAAAAQABAAEAeqjCGWwlOHySANLBRmounpLs3oj9fl2bjrY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   Nvidia  ASUSACPI
      FACP   Nvidia  ASUSACPI
      HPET   Nvidia  ASUSACPI
      MCFG   Nvidia  ASUSACPI
      SSDT   PTLTD   POWERNOW


    I hope to receive a positive answer from you - thank you very much in advance! - bergross

    Thursday, May 06, 2010 9:26 AM
  • That is an MSDN key, and I am about 100% sure that it is blocked however Darin is the only one who can say for sure. Sorry if I gave the impression you were supposed to post here. Not my intention, this should be asked in it's own thread. Maybe Darin can split this off and place it where it is supposed to be or just post a response here.

    Thanks

    Carl


    Thursday, May 06, 2010 6:49 PM
  • Yes, Carl is correct.

      I have check this key and unfortunatly it is a Blocked MSDN Product Key.  If possible, I recommend that you return the Software/Key, to the person or company that sold it to you, for a Full Refund.

     

    On a side note: When I made this thread into a Sticky, I forgot to Lock it so other couldn't post in it.  I have now corrected that.


    Darin MS
    Thursday, May 06, 2010 8:33 PM
    Owner