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Cannot find Windows BackUp and Restore. RRS feed

  • Question

  • Just reinstalled Windows 7 32bit after fitting a new hard drive, everything seems OK, EXCEPT I cannot find Windows Back Up.  I have tried in Control Panel, and doesn't appear under "maintenance".  Seems as though it has not installed.

    Can anyone help please ??    uptonhowitt.


    Richard Howitt
    Monday, May 9, 2011 3:48 PM

Answers

  • Hi,

     

    That seem some components has broken on your Windows 7. Try to use an in-place upgrade to fix it:

     

    http://support.microsoft.com/kb/2255099

     

     

    Regards,

    Leo   Huang

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by uptonhowitt Friday, May 13, 2011 3:12 PM
    Wednesday, May 11, 2011 1:37 AM

All replies

  • Hi,

     

    You can input “backup and restore” in search box and see if this components exist or not.

     

    Furthermore, please go to services.msc and check Windows Backup service is started.

     

    Regards,

    Leo   Huang

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, May 10, 2011 7:40 AM
  • Thanks for the reply.  I have tried your suggestions, "backup and restore" in the search box shows an entry on the search result page for "backup and restore" but there is no response when I click it.

     services.msc shows an item for "Windows Backup",  Status  "started",  Log on type "Automatic"

     

    I have checked around again and there is noway I can find to start Windows Backup and Restore.    uptonhowitt.


    Richard Howitt
    Tuesday, May 10, 2011 1:20 PM
  • Hi,

     

    That seem some components has broken on your Windows 7. Try to use an in-place upgrade to fix it:

     

    http://support.microsoft.com/kb/2255099

     

     

    Regards,

    Leo   Huang

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by uptonhowitt Friday, May 13, 2011 3:12 PM
    Wednesday, May 11, 2011 1:37 AM
  • Many thanks to Leo Huang, I had to do a complete reinstall to find "Backup and Restore", but everything is fine now.   uptonhowitt.
    Richard Howitt
    Friday, May 13, 2011 3:14 PM