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Every time I use USB port in front or back of my HP Pavilion a300n I can't reboot computer. RRS feed

  • Question

  • Every time I use certain USB ports in the front and back of my HP Pavilion a300n computer, my computer freezes up on reboot and I have to trun the unit off and remove either the jazz drive in the front USB port or the mass storage device in the back USB port.  Can I get a troubleshooter to fix this nuisance?

    I have another HP Pavilion in the next room that has two USB ports in the front that are shorted out.  What can I do?

    Saturday, December 18, 2010 2:41 PM

Answers

  • Dear Customer,

            I'm very sorry you have a wrong place posted. This forum is used to post questions about the Microsoft Fix it Center automated troubleshooting tool. Your issue was not appears to be a relate "Fix it Center". For general support questions please go to http://answers.microsoft.com. Thanks for your understanding!  

          By the way you may try the troubleshooter "Hardware devices are not working or are not detected in Windows" please refer to http://support.microsoft.com/mats/hardware_device_problems/en-us.

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Yan Jun

    • Marked as answer by Fafafaalex Sunday, December 19, 2010 11:54 AM
    Sunday, December 19, 2010 11:53 AM