Yet another Vista activation problem

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  "TVLeGato" wrote in message news:a260bb6b-97e5-4856-b98a-0c090bef1d58...

  I'm trying to help a friend with a Vista activation problem on a Dell Inspiron 1720.  I was not involved in the beginning so I'm not sure exactly how things got to this state.  I was told that the laptop just up and demanded re-activation one day and they tried, unsuccessfully, to do so.

  The current state is that attempts at online activation using the product key from the sticker fail with a report that the key has been used (that should not be true).  Attempts at phone activation fail with an error that the confirmation ID does not match the installation ID.  Note that this error does NOT pop up while entering the number, it comes up after clicking Next.  These attempts have been made multiple times by several people -- I don't think this is an error in data entry.

  I have spoken to live help as part of the phone activation and they claim they have "fixed" the problem and send me back to the automatic system -- which gives me the same codes and the same error.  On the 3rd time around this loop I asked the person not to send me back again and they stated the only other help they could offer was for me to call technical support.  I did so, only to be told that Vista is out of "warranty" and I'd have to pay $100 to get somebody to help.

  I cloned the hard drive and attempted a factory re-install -- the resulting system validates with the original OEM key (in other words, it claims to be activated and genuine).  But I'd really like to avoid the pain of having to start over.

  Several scans of the original drive found no malware and everything I have found online in the way of possible fixes has failed.

  Note that the activation process (ie communication with the server, etc) is working -- it's the activation results that are failing.

  Here is the MGAdiag output --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {4E31C379-2EC1-4E16-9F33-AB34AA3628C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  

  Other data-->
  SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Partial Product Key: KWGJB
  License Status: Unlicensed

   

  
  

   

   

  This sticky should help

  http://social.microsoft.com/Forums/en-US/genuinevista/thread/a3145e58-eaea-43e5-b2db-c15885076c48

   

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, June 2, 2012 8:01 PM

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  Interesting.  This system has Norton, and I tried disabling all the real-time protection plus firewall.  Does that still leave something running that is interfering?  I was avoiding uninstall since I'm not sure if they have the install package or not.  Guess I'll have to try that though.

  Saturday, June 2, 2012 10:15 PM
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  Ok, I uninstalled Norton and, since the laptop already has SP1, I downloaded the standalone SP2 (5 language).  But when I try to run it, if fails with an error -- ERROR_NOT_FOUND 0x80070490...

  Digging into that, I ran sfc which fixed some things and reports it can't fix others.  Attempted to install checksur but failed because it can't install in safe mode and in crippled mode it seems to be running out of resources.

  Got the SP2 to almost install in safe mode -- got to the shutdown/install phase and then it reverted.  In crippled mode it also seems to be running out of resources.

  Still have the same TSS error from MGAdiag and still have the same behavior on activation attempts.

  What next?

  
  

  • Edited by TVLeGato Sunday, June 3, 2012 6:50 AM

  Sunday, June 3, 2012 6:32 AM
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  "TVLeGato" wrote in message news:96be64c6-f3e3-411f-b31b-3705b9920223...

  Ok, I uninstalled Norton and, since the laptop already has SP1, I downloaded the standalone SP2 (5 language).  But when I try to run it, if fails with an error -- ERROR_NOT_FOUND 0x80070490...

  Digging into that, I ran sfc which fixed some things and reports it can't fix others.  Attempted to install checksur but failed because it can't install in safe mode and in crippled mode it seems to be running out of resources.

  Got the SP2 to almost install in safe mode -- got to the shutdown/install phase and then it reverted.  In crippled mode it also seems to be running out of resources.

  Still have the same TSS error from MGAdiag and still have the same behavior on activation attempts.

  What next?

  
  

   

   

  Have you run the Norton Removal Tool?

  if not, do so

  What other AV's have ever been installed on this machine?

  run their removal tools also.

   

  then run another MGADiag report.

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 3, 2012 7:27 AM

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  I downloaded and ran the latest Norton Removal tool.  Since the Dell originally came with PC-Cillin, I also downloaded and ran the Trend Micro removal tool.  Rebooted.

  Still have the TTS error, MGADiag report below.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1542012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

  Sunday, June 3, 2012 5:48 PM
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  "TVLeGato" wrote in message news:61f9ce20-0196-4c00-8e36-912320bd24e5...

  I downloaded and ran the latest Norton Removal tool.  Since the Dell originally came with PC-Cillin, I also downloaded and ran the Trend Micro removal tool.  Rebooted.

  Still have the TTS error, MGADiag report below.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  

  Other data-->
  SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS

  Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Partial Product Key: KWGJB
  License Status: Unlicensed

  The important this about the Trusted Store error is that the time-stamp hasn't changed - which means that it hasn't been re-detected.

  Please first try recreating the Licensing Store.

  The problem appears to be in the Licensing Store - please try the following.....

  Recreate the Licensing Store with the correct data.

  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice. 

  You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

  Once complete, run another MGADiag report and post back with the results.     

     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  

  • Edited by Noel D PatonModerator Sunday, June 3, 2012 7:22 PM use correct Vista instructions!

  Sunday, June 3, 2012 6:36 PM

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  Well, I had to do some improvising (this is Windows Vista Home Premium) --

  > 4) Type: net stop sppsvc (It may ask you if you are sure, select yes)

  Reported no such service.

  > 5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  No such folder, but I did find ...\SoftwareLicensing and it contained a file named tokens.dat

  > 6) Type: rename tokens.dat tokens.bar

  Attempted the rename but file was in use.  So I went back to step 4 and found a service named slsvc, which I stopped and was then able to do the rename.

  > 8) Type: net start sppsvc

  Restarted slsvc.

  > 10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

  Wasn't sure if I was supposed to try reactivating, but clearly something has changed -- online activation attempt reports the key is not valid for this version of windows, phone activation has nothing for the 9 codes to give the system.

  After reboot, I get a popup that wants me to reinstall Windows. I was able to manipulate thru the Help page to get to an explorer window so I could run CMD and hence MGADiag -- output below...

  
   Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: U1BMRwEAAAAAAQAABAAAAGYHAAAAAAAAYWECAOhgVogU11B+kDfNASBH6fzp2gky29l5WwyT4IxG8NwMugqBDN5VnA/qeEbuJkG9RClihnigShwbCEbp9DOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAyJx6iwmlhc0eFuUBMYcqaPoHlWGpgpAAt6sNk+H5TYuRpwt6rvcj04XRvC3kFMnq8zkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

     

  Sunday, June 3, 2012 7:12 PM
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  Sorry about that - here's the proper instructions for Vista!

  The problem appears to be in the Licensing Store - please try the following.....

  Recreate the Licensing Store with the correct data.

  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice. 

  You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

  Once complete, run another MGADiag report and post back with the results.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  p.s. - you'll need to modify the target name in line 7!

  • Edited by Noel D PatonModerator Sunday, June 3, 2012 7:23 PM

  Sunday, June 3, 2012 7:21 PM

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  Ok, I did that (tokens.bar2) and all appeared to work properly -- after the 2nd reboot, it did prompt me for the certificate number, which I entered.  Now back to the original behavior -- online activation reports the key is in use and phone activation reports a mismatch between installation ID and confirmation ID.

  Here is the latest MGADiag report --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  N/A, hr = 0x80070718

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

  Sunday, June 3, 2012 7:49 PM
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  That's OK - you should just need to use telephone activation.

  telephone activation (operator calls)
  Click on the Start button
  in the Search box, type
  SLUI 4
  and hit the Enter key
  follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 3, 2012 7:54 PM

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  Well, no joy there -- after stumping 2 or 3 operators, I got transferred to Tech Support and was told, again, that I'd have to pay $100 to get help in resolving the issue...

  Sunday, June 3, 2012 9:02 PM
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  OK then back to the troubleshoot, and lets see if we can nail the sucker!

  go to www.microsoft.com/genuine/validate and see what haapens.

  If it fails make a not of the exact error message you get, and go to www.microsoft.com/genuine/diag and see what that has to say - follow any instructions, and then try validation again

  post back with your results and a new MGADiag report.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 3, 2012 9:22 PM

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  The validate site reports that Windows must be activated before validation can be done and the diag site reports that everything is proper and offers to validate -- leading back to the beginning of this sentence...

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  N/A, hr = 0x80070718

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

   

  Sunday, June 3, 2012 9:58 PM
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  "TVLeGato" wrote in message news:093e728d-0eff-4c30-9db5-6b71a7aa12fb...

  The validate site reports that Windows must be activated before validation can be done and the diag site reports that everything is proper and offers to validate -- leading back to the beginning of this sentence...

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  

   

  Licensing Data-->
  N/A, hr = 0x80070718

   

   

   

  This rather unprepossessing error message is likely to be the cause - it means 'not enough quota'

  Often this is fixed by a simple reboot - sometimes, it appears to be more permanent.

  It could be due to registry corruption, bad memory, or to a badly-set Offline Files setting - or something completely different.

  since it appears to be fixed in your case, I would go for a corrupted registry (assuming you don't use Offline Files).

   

  The problem now it that I have no idea where to start looking!

   

  Let's have a look at a couple of basic areas first.....

  Please run the following commands, and copy/paste the results to your response.

  REG QUERY HKU

  REG QUERY HKU\S-1-5-20

  REG QUERY HKU\S-1-5-20\Environment

  REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20"

  ICACLS C:\Windows\ServiceProfiles\NetworkService

  ICACLS C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT

  DIR C:\Windows\ServiceProfiles\NetworkService /as

  DIR C:\Windows\ServiceProfiles\NetworkService /ah

   

  Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 3, 2012 11:13 PM

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  Keep in mind, I'm running the commands in the crippled environment that is created by the activation requirement.  Not enough quota is an error I've seen a lot of lately.  I could try the mgadiag in safe mode if that would work better...

  Here's the command output and also another mgadiag output with as little other stuff running as I could do...

  
  F:\>REG QUERY HKU

  HKEY_USERS\.DEFAULT
  HKEY_USERS\S-1-5-19
  HKEY_USERS\S-1-5-20
  HKEY_USERS\S-1-5-21-4132167169-3320329400-1991720878-500
  HKEY_USERS\S-1-5-21-4132167169-3320329400-1991720878-500_Classes
  HKEY_USERS\S-1-5-18

  F:\>
  F:\>REG QUERY HKU\S-1-5-20

  HKEY_USERS\S-1-5-20\AppEvents
  HKEY_USERS\S-1-5-20\Console
  HKEY_USERS\S-1-5-20\Control Panel
  HKEY_USERS\S-1-5-20\Environment
  HKEY_USERS\S-1-5-20\EUDC
  HKEY_USERS\S-1-5-20\Keyboard Layout
  HKEY_USERS\S-1-5-20\Network
  HKEY_USERS\S-1-5-20\Printers
  HKEY_USERS\S-1-5-20\Software
  HKEY_USERS\S-1-5-20\System

  F:\>
  F:\>REG QUERY HKU\S-1-5-20\Environment

  HKEY_USERS\S-1-5-20\Environment
      TEMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
      TMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp

  
  F:\>
  F:\>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1
  -5-20"

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
  5-20
      ProfileImagePath    REG_EXPAND_SZ    %SystemRoot%\ServiceProfiles\NetworkSer
  vice
      Flags    REG_DWORD    0x0
      State    REG_DWORD    0x0

  
  F:\>
  F:\>ICACLS C:\Windows\ServiceProfiles\NetworkService
  C:\Windows\ServiceProfiles\NetworkService NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                            BUILTIN\Administrators:(OI)(CI)(F)
                                            NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(
  F)

  Successfully processed 1 files; Failed processing 0 files

  F:\>
  F:\>ICACLS C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT
  C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT NT AUTHORITY\SYSTEM:(F)
                                                       BUILTIN\Administrators:(F)
                                                       NT AUTHORITY\NETWORK SERVIC
  E:(F)
                                                       NT AUTHORITY\SYSTEM:(I)(F)
                                                       BUILTIN\Administrators:(I)(
  F)
                                                       NT AUTHORITY\NETWORK SERVIC
  E:(I)(F)

  Successfully processed 1 files; Failed processing 0 files

  F:\>
  F:\>DIR C:\Windows\ServiceProfiles\NetworkService /as
   Volume in drive C is OS
   Volume Serial Number is BC6B-7B52

   Directory of C:\Windows\ServiceProfiles\NetworkService

  06/03/2012  02:49 PM           262,144 NTUSER.DAT
  06/03/2012  02:04 PM            65,536 NTUSER.DAT{3a539865-6a70-11db-887c-d362bd
  253390}.TM.blf
  06/03/2012  02:04 PM           524,288 NTUSER.DAT{3a539865-6a70-11db-887c-d362bd
  253390}.TMContainer00000000000000000001.regtrans-ms
  11/02/2006  05:57 AM           524,288 NTUSER.DAT{3a539865-6a70-11db-887c-d362bd
  253390}.TMContainer00000000000000000002.regtrans-ms
                 4 File(s)      1,376,256 bytes
                 0 Dir(s)  94,818,582,528 bytes free

  F:\>
  F:\>DIR C:\Windows\ServiceProfiles\NetworkService /ah
   Volume in drive C is OS
   Volume Serial Number is BC6B-7B52

   Directory of C:\Windows\ServiceProfiles\NetworkService

  01/26/2008  02:11 PM    <DIR>          AppData
  06/03/2012  02:49 PM           262,144 NTUSER.DAT
  11/02/2006  08:28 AM             1,024 NTUSER.DAT.LOG
  06/03/2012  02:49 PM           262,144 ntuser.dat.LOG1
  11/02/2006  05:47 AM                 0 ntuser.dat.LOG2
  06/03/2012  02:04 PM            65,536 NTUSER.DAT{3a539865-6a70-11db-887c-d362bd
  253390}.TM.blf
  06/03/2012  02:04 PM           524,288 NTUSER.DAT{3a539865-6a70-11db-887c-d362bd
  253390}.TMContainer00000000000000000001.regtrans-ms
  11/02/2006  05:57 AM           524,288 NTUSER.DAT{3a539865-6a70-11db-887c-d362bd
  253390}.TMContainer00000000000000000002.regtrans-ms
                 7 File(s)      1,639,424 bytes
                 1 Dir(s)  94,818,582,528 bytes free

  
   
  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  N/A, hr = 0x80070718

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

  Monday, June 4, 2012 12:23 AM
• 

  

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  Heh! - you're doing well, working in RFM with that lot!

  Let's go back to basics for a second. (you should be able to run both of these in Safe Mode)

  Please run a full CHKDSK and SFC scan.... 
  type in the Search box
  CMD.EXE
  right-click on the only file that is found
  Select Run as Administrator
  - the Elevated Command Prompt window should pop up
  At the Command prompt, type
  CHKDSK C: /R
  and hit the Enter key.
   
  You will be told that the drive is locked,
  and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

   
  The chkdsk will take a few hours depending on the size
  of the drive, so be patient!

  After the CHKDSK has run, Windows should boot normally
  (possibly after a second auto-reboot) - then run the SFC

  SFC -System File Checker - Instructions
  Click on the Start button
  type in the Search box
  CMD.EXE
  right-click on the only file that is found

  Select Run as Administrator
  - the Elevated Command Prompt window should pop up
  At the Command prompt, type

  SFC /SCANNOW

  and hit the Enter key
   
  Wait for the scan to finish - make a note of any error messages - and then reboot.
   Post an MGADiag report with details of any error messages encountered.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, June 4, 2012 7:39 AM

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  Ok -- the chkdsk ran thru about 90% of stage 4 without errors, then the next time I looked at it it had gone to the login screen, so I'm not sure if it found anything -- does it leave a log file somewhere?

  SFC completed with no errors.

  Latest MGADiag -- I managed to kill off enough overhead to avoid at least the no quota error on licensing data...

  
  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1552012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

  Monday, June 4, 2012 8:04 PM
• 

  

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  "TVLeGato" wrote in message news:fabdefd8-176d-4728-bbd7-daefb2390500...

  Ok -- the chkdsk ran thru about 90% of stage 4 without errors, then the next time I looked at it it had gone to the login screen, so I'm not sure if it found anything -- does it leave a log file somewhere?

  SFC completed with no errors.

  Latest MGADiag -- I managed to kill off enough overhead to avoid at least the no quota error on licensing data...

   

   

  You can check the results of CHKDSK by looking in the Event Viewer - Windows Application log, filter on Wininit events.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, June 5, 2012 10:08 AM

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  Chkdsk reported no errors.

  Any more ideas? 

  Tuesday, June 5, 2012 3:41 PM
• 

  

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  "TVLeGato" wrote in message news:99b97f19-a64e-47c0-8552-e04928dae571...

  Chkdsk reported no errors.

  Any more ideas? 

  http://support.microsoft.com/kb/958044 applies

  follow the steps there - when you run the CheckSUR tool, copy the resulting CheckSUR.log file to your desktop, then upload it to your SkyDrive, and post the link.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, June 6, 2012 9:31 AM

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  This is frustrating -- the update package won't run in safe mode and it doesn't seem to run properly in crippled mode.  According to the log, it got as far as "checking component store" without reporting anything.   But then, while I was away, it seems that crippled mode killed all the running processes and went back to the login screen.

  Anyway to prevent that?  Or was it done?  I'd have expected an entry in the log saying it had completed.

  Wednesday, June 6, 2012 9:17 PM
• 

  

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  OK - lets see if we can get you out of RFM.

  in an elevated command prompt,

  wscript SLMGR.VBS /REARM

  wait until it's completed, and reboot

  This should rearm activation so you're back in grace mode for another 30 days.

  post another MGADiag once done - and we'll check that it's worked proeprly

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, June 6, 2012 9:50 PM

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  Ok, I gave it another shot and managed to keep things running to the end.  Not sure why you wanted me to copy the log file to a skydrive (which I'd have to setup) -- but it's short...

  checksur.log --

  
  =================================
  Checking System Update Readiness.
  Binary Version 6.0.6002.22574
  Package Version 15.0
  2012-06-06 14:10

  Checking Windows Servicing Packages

  Checking Package Manifests and Catalogs

  Checking Package Watchlist

  Checking Component Watchlist

  Checking Packages

  Checking Component Store
  (f) CSI Payload File Missing 0x00000000 setupcl.exe x86_microsoft-windows-setupcl_31bf3856ad364e35_6.0.6000.16386_none_567843d7ee5cdd00 
  (f) CSI Payload File Missing 0x00000000 mouhid.sys.mui x86_msmouse.inf.resources_31bf3856ad364e35_6.0.6000.20734_pt-pt_d274aa5d1e46ebeb 
  (f) CSI Payload File Missing 0x00000000 tzres.dll x86_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.0.6000.20712_none_13e1e543258f6e5b 
  (f) CSI Payload File Missing 0x00000000 occache.dll x86_microsoft-windows-ie-objectcontrolviewer_31bf3856ad364e35_6.0.6000.21089_none_357c2579305315b1 
  (f) CSI Payload File Missing 0x00000000 w3ctrlps.dll x86_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.0.6000.21227_none_0f7e12d1d0d37746 

  Summary:
  Seconds executed: 1900
   Found 5 errors
    CSI Payload File Missing Total count: 5
  (w) Unable to read Event Log 0x00000017 System  

   

  Wednesday, June 6, 2012 9:51 PM
• 

  

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  "TVLeGato" wrote in message news:ba813bd5-e7fa-4d6a-a493-334f96c81f4a...

  Ok, I gave it another shot and managed to keep things running to the end.  Not sure why you wanted me to copy the log file to a skydrive (which I'd have to setup) -- but it's short...

  checksur.log --

  
  =================================
  Checking System Update Readiness.
  Binary Version 6.0.6002.22574
  Package Version 15.0
  2012-06-06 14:10

  Checking Windows Servicing Packages

  Checking Package Manifests and Catalogs

  Checking Package Watchlist

  Checking Component Watchlist

  Checking Packages

  Checking Component Store
  (f) CSI Payload File Missing 0x00000000 setupcl.exe x86_microsoft-windows-setupcl_31bf3856ad364e35_6.0.6000.16386_none_567843d7ee5cdd00
  (f) CSI Payload File Missing 0x00000000 mouhid.sys.mui x86_msmouse.inf.resources_31bf3856ad364e35_6.0.6000.20734_pt-pt_d274aa5d1e46ebeb
  (f) CSI Payload File Missing 0x00000000 tzres.dll x86_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.0.6000.20712_none_13e1e543258f6e5b
  (f) CSI Payload File Missing 0x00000000 occache.dll x86_microsoft-windows-ie-objectcontrolviewer_31bf3856ad364e35_6.0.6000.21089_none_357c2579305315b1
  (f) CSI Payload File Missing 0x00000000 w3ctrlps.dll x86_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.0.6000.21227_none_0f7e12d1d0d37746

  Summary:
  Seconds executed: 1900
  Found 5 errors
    CSI Payload File Missing Total count: 5
  (w) Unable to read Event Log 0x00000017 System 

   

  Great - while I do some research on this, please post another MGADiag report.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, June 6, 2012 10:53 PM

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  I must be doing something wrong -- when I try this: wscript slmgr.vbs /REARM -- nothing happens for a little while and then a popup appears with a messages saying "do this -- slui 0x2a 0xc004d304 -- to see the error message".  When I do that it just brings the activation windows to the foreground.  When I reboot, i'm still in crippled mode.

  Wednesday, June 6, 2012 11:16 PM
• 

  

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  "TVLeGato" wrote in message news:3749085c-c8ac-4006-a6ac-9a703cd928b3...

  I must be doing something wrong -- when I try this: wscript slmgr.vbs /REARM -- nothing happens for a little while and then a popup appears with a messages saying "do this -- slui 0x2a 0xc004d304 -- to see the error message".  When I do that it just brings the activation windows to the foreground.  When I reboot, i'm still in crippled mode.

   

   

  OK - that may actually tell us something useful :)

   

  0xC004D304

   

  Description:

  The security processor reported that entry key was not found in the trusted data store.

   

  Now to see it we can work out what's missing :)

  From what I can see it's a very rare error  - and possibly associated with malware, specifically the BAGLE virus, which is a pretty nasty beast.

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, June 6, 2012 11:43 PM

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  "TVLeGato" wrote in message news:3749085c-c8ac-4006-a6ac-9a703cd928b3...

  I must be doing something wrong -- when I try this: wscript slmgr.vbs /REARM -- nothing happens for a little while and then a popup appears with a messages saying "do this -- slui 0x2a 0xc004d304 -- to see the error message".  When I do that it just brings the activation windows to the foreground.  When I reboot, i'm still in crippled mode.

   

   

  Try running the McAfee Stinger tool - it will work in Safe mode, http://www.mcafee.com/apps/free-tools/termsofuse.aspx?url=/us/downloads/free-tools/stinger.aspx

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, June 6, 2012 11:57 PM

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  Stinger found nothing, nor did a couple other of my favorite malware scanners...

  Thursday, June 7, 2012 6:03 AM
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  >Unable to read Event Log 0x00000017 System

   

  0x00000017 is 23 decimal, so typing in a command prompt

   

   

  C:\Users>net helpmsg 23

   

  Data error (cyclic redundancy check).

   

  It appears there is a disk error as well with the event log.

  
  --
  .
  --

  "TVLeGato" wrote in message news:ba813bd5-e7fa-4d6a-a493-334f96c81f4a...

  >
  > Ok, I gave it another shot and managed to keep things running to the end.  Not sure why you wanted me to copy the log file to a skydrive (which I'd have to setup) -- but it's short...
  >
  > checksur.log --
  >
  >
  > =================================
  > Checking System Update Readiness.
  > Binary Version 6.0.6002.22574
  > Package Version 15.0
  > 2012-06-06 14:10
  >
  > Checking Windows Servicing Packages
  >
  > Checking Package Manifests and Catalogs
  >
  > Checking Package Watchlist
  >
  > Checking Component Watchlist
  >
  > Checking Packages
  >
  > Checking Component Store
  > (f) CSI Payload File Missing 0x00000000 setupcl.exe x86_microsoft-windows-setupcl_31bf3856ad364e35_6.0.6000.16386_none_567843d7ee5cdd00
  > (f) CSI Payload File Missing 0x00000000 mouhid.sys.mui x86_msmouse.inf.resources_31bf3856ad364e35_6.0.6000.20734_pt-pt_d274aa5d1e46ebeb
  > (f) CSI Payload File Missing 0x00000000 tzres.dll x86_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.0.6000.20712_none_13e1e543258f6e5b
  > (f) CSI Payload File Missing 0x00000000 occache.dll x86_microsoft-windows-ie-objectcontrolviewer_31bf3856ad364e35_6.0.6000.21089_none_357c2579305315b1
  > (f) CSI Payload File Missing 0x00000000 w3ctrlps.dll x86_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.0.6000.21227_none_0f7e12d1d0d37746
  >
  > Summary:
  > Seconds executed: 1900
  > Found 5 errors
  >  CSI Payload File Missing Total count: 5
  > (w) Unable to read Event Log 0x00000017 System 
  >
  > 
  >

  Thursday, June 7, 2012 7:44 AM
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  Thank you, David! - I spent hours searching for that error last night, and got nothing out of it. Never though to try that.

  IIRC, Chkdsk /R ran without error - so it's unlikely to be the disk.

  Perhaps the event logs are either locked or corrupted?

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 7, 2012 7:58 AM

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  Perhaps a simple DIR of the logs may tell us something?

  DIR C:\Windows\System32\winevt\Logs

  All file sizes should be multiples of 69632 (68KB - I have no idea why, unless it's 64KB data +4KB check?)

  I wonder if the Event services are running properly?

  SC QUERYEX WECSVC

  SC QUERYEX EVENTLOG

  NET START WECSVC

  (the collector service seems to stop itself after a while with an exit code of 0x435? - it'd be interesting to see if the code is different here, hence the order)

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 7, 2012 8:14 AM

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  "TVLeGato" wrote in message news:ba813bd5-e7fa-4d6a-a493-334f96c81f4a...

  Ok, I gave it another shot and managed to keep things running to the end.  Not sure why you wanted me to copy the log file to a skydrive (which I'd have to setup) -- but it's short...

  Checking Component Store
  (f) CSI Payload File Missing 0x00000000 setupcl.exe x86_microsoft-windows-setupcl_31bf3856ad364e35_6.0.6000.16386_none_567843d7ee5cdd00
  (f) CSI Payload File Missing 0x00000000 mouhid.sys.mui x86_msmouse.inf.resources_31bf3856ad364e35_6.0.6000.20734_pt-pt_d274aa5d1e46ebeb
  (f) CSI Payload File Missing 0x00000000 tzres.dll x86_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.0.6000.20712_none_13e1e543258f6e5b
  (f) CSI Payload File Missing 0x00000000 occache.dll x86_microsoft-windows-ie-objectcontrolviewer_31bf3856ad364e35_6.0.6000.21089_none_357c2579305315b1
  (f) CSI Payload File Missing 0x00000000 w3ctrlps.dll x86_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.0.6000.21227_none_0f7e12d1d0d37746

  Summary:
  Seconds executed: 1900
  Found 5 errors
    CSI Payload File Missing Total count: 5
  (w) Unable to read Event Log 0x00000017 System 

   

  David's already commented on the highlighted error - let's get back to the other ones :)

   

  Only one of the missing files is from the original RTM release - the rest are from updates somewhere along the way before SP1 - and even that one doesn't exist in a clean install of SP2.

  I suspect that the most critical one is possibly the IIS one - the last in the list - but I cannot find where it is likely to have come from (Google is failing to find any update with that version of that file present)

  Having said that, I can't realistically see that any of them should be affecting a system with SP1 installed.

   

   

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 7, 2012 9:38 AM

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  Yes, chkdsk ran without error.

  And the event log error may well be because in my effort to get enough resources in crippled mode to run checksur without quota errors I may have killed the svchost running the event serivce...

  I'll check the logfile stuff later and post results.  If there is a way around crippled mode, I can try running checksur again and see if it behaves better.

  .....

  Ok -- here is the output from the above commands --

  C:\Windows\System32>sc queryex wecsvc

  SERVICE_NAME: wecsvc
          TYPE               : 20  WIN32_SHARE_PROCESS
          STATE              : 1  STOPPED
          WIN32_EXIT_CODE    : 1077  (0x435)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 0
          FLAGS              :

  C:\Windows\System32>sc queryex eventlog

  SERVICE_NAME: eventlog
          TYPE               : 20  WIN32_SHARE_PROCESS
          STATE              : 4  RUNNING
                                  (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
          WIN32_EXIT_CODE    : 0  (0x0)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 1100
          FLAGS              :

  C:\Windows\System32>net start wecsvc
  The Windows Event Collector service is starting.
  The Windows Event Collector service was started successfully.

  And a DIR of the winevt\logs folder lists many files, several of which are NOT multiples of 69632 in size.  They are, however multiples of 65536, plus 4096, in size (in other words N*64K+4K overhead).  Want the list?

  To get back to the basic problem --

     why does the license system think the OEM key is suddenly invalid?

     why does online activation think the sticker key is in use?

     why does phone activation produce a installation/confirmation ID conflict that nobody can resolve?

  Or is this all a Microsoft marketing ploy to get the owner to upgrade to Windows 7 -- which, by the way, they have decided to do:  Pay Microsoft $100 to fix their license system vs pay Microsoft $110 to upgrade to Windows 7.  Not much debate as to which way to go.

  I have the laptop until the DVD shows up in the mail -- want to see if we can fix it by then, or should we cry "uncle" ? :-)

  • Edited by TVLeGato Thursday, June 7, 2012 4:54 PM

  Thursday, June 7, 2012 3:36 PM
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  "TVLeGato" wrote in message news:34e5d177-add1-43c9-aaac-36c3bca1526a...

  Yes, chkdsk ran without error.

  And the event log error may well be because in my effort to get enough resources in crippled mode to run checksur without quota errors I may have killed the svchost running the event serivce...

  I'll check the logfile stuff later and post results.  If there is a way around crippled mode, I can try running checksur again and see if it behaves better.

  .....

  Ok -- here is the output from the above commands --

  C:\Windows\System32>sc queryex wecsvc

  SERVICE_NAME: wecsvc
          TYPE               : 20  WIN32_SHARE_PROCESS
          STATE              : 1  STOPPED
          WIN32_EXIT_CODE    : 1077  (0x435)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 0
          FLAGS              :

  C:\Windows\System32>sc queryex eventlog

  SERVICE_NAME: eventlog
          TYPE               : 20  WIN32_SHARE_PROCESS
          STATE              : 4  RUNNING
                                  (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
          WIN32_EXIT_CODE    : 0  (0x0)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 1100
          FLAGS              :

  C:\Windows\System32>net start wecsvc
  The Windows Event Collector service is starting.
  The Windows Event Collector service was started successfully.

  And a DIR of the winevt\logs folder lists many files, several of which are NOT multiples of 69632 in size.  They are, however multiples of 65536, plus 4096, in size (in other words N*64K+4K overhead).  Want the list?

  To get back to the basic problem --

     why does the license system think the OEM key is suddenly invalid?

     why does online activation think the sticker key is in use?

     why does phone activation produce a installation/confirmation ID conflict that nobody can resolve?

  Or is this all a Microsoft marketing ploy to get the owner to upgrade to Windows 7 -- which, by the way, they have decided to do:  Pay Microsoft $100 to fix their license system vs pay Microsoft $110 to upgrade to Windows 7.  Not much debate as to which way to go.

  I have the laptop until the DVD shows up in the mail -- want to see if we can fix it by then, or should we cry "uncle" ? :-)

   

   

   

  The WGA system checks certain system files and their output. If things are not working properly, Windows interprets this as an attack on teh licensing system, and puts up the non-genuine notice.

  Your files are either not present (or not present in their proper form) or are producing incorrect output.

  This problem can be caused either by the action of malware, or because of physical corruption on the HD, or because of corruption in the registry. What we have been attempting to do all along is identify the source of the corruption, so that we can either work around it, or repair it.

   

   

  One of the cornerstones of the system in Vista is the slsvc service.

  This service MUST be able to run if the rest of the system is to work.

  Another cornerstone is the slmgr.vbs script - it must be able to run properly if the licensing service is to properly check the license.

   

  In your case, the slmgr.vbs script is unable to complete its run, either because there is a block somewhere, or because there is corruption in the files or registry.

   

  Until this script can properly run, the system will show as non-genuine.

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 7, 2012 8:02 PM

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  The slsvc service seems to be running correctly -- at least, I can stop and start it without any error reports.

  slmgr.vbs works for some things (/dlv for example) -- I haven't tried everything since I don't want to screw things up worse.  What is safe to try and does it provide any useful info that /dlv or other options work while /rearm does not? 

  Anything else I can try to help pin down where the failure is?

  Thursday, June 7, 2012 10:12 PM
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  "TVLeGato" wrote in message news:7562f0b5-01aa-4378-9fec-d2b3d8b9cf0f...

  The slsvc service seems to be running correctly -- at least, I can stop and start it without any error reports.

  slmgr.vbs works for some things (/dlv for example) -- I haven't tried everything since I don't want to screw things up worse.  What is safe to try and does it provide any useful info that /dlv or other options work while /rearm does not? 

  Anything else I can try to help pin down where the failure is?

  Check the WINMGMT service -

  NET START WINMGMT

  SC QUERYEX WINMGMT

  It can produce some odd results if it can't start

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, June 8, 2012 6:42 AM

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  The winmgmt service seems to be working fine -- running by default and starts/stops normally.

  I've been playing around with slmgr.vbs -- I've tried every option except -ilc and -cpky -- all work as expected except -rearm, which continues to give the same error.  I tried using the remote syntax to point to the local sytem but that reports error 0x80041064.

  Maybe I can bypass slmgr.vbs and construct a direct call to winmgmt to do the rearm?  Looking at the script it appears to be constructing a url of some sort...

  
  

  • Edited by TVLeGato Friday, June 8, 2012 5:53 PM

  Friday, June 8, 2012 5:52 PM
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  "TVLeGato" wrote in message news:ca4946a0-207b-428c-b0c5-e0c5d09c41ee...

  The winmgmt service seems to be working fine -- running by default and starts/stops normally.

  I've been playing around with slmgr.vbs -- I've tried every option except -ilc and -cpky -- all work as expected except -rearm, which continues to give the same error.  I tried using the remote syntax to point to the local sytem but that reports error 0x80041064.

  Maybe I can bypass slmgr.vbs and construct a direct call to winmgmt to do the rearm?  Looking at the script it appears to be constructing a url of some sort...

  
  

   

   

  OMG - don't tell me you can actually understand it? That puts you about 10 steps higher up the ladder than me :)

  I'll have a play and see if I can come up with something.

   

  (If you feel like annotating the vbs for a relative layman, feel free - I'd be delighted, as I lose track after about line 20 <g> - you can find my email addie on my website)

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, June 8, 2012 6:13 PM

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  "Understand" is probably too generous.  I have done very little visual basic programming, but I have done a lot of programming in general, so I can make some educated guesses about what it is doing...

  The first block (down to line 336) just defines a bunch of constants, the next two lines are the main program, and everything else is subroutines.  The main program calls ExecCommandLine (line 406).  This parses the command line for possible remote system connection information and then calls booleanConnect (line 1820).  That subroutine builds the "url" I was talking about and returns.  The "url" seems to work out to something like

          g_objWMIService="winmgmts:\\.\root\cimv2"
          g_objRegistry="winmgmts:\\.\root\default:StdRegProv"

  but this is where I get hazy on the syntax.  A few lines after the return, ParseCommandLine (line 458) is called and (at line 538) that routine calls ReArmWindows (line 1159).  This subroutine uses the above settings somehow to process something (major haze at this point) and the error I'm seeing is reported by the next few lines after this process fails (never making it to the "completed" message lines).

  I worked this out in reverse of the presented order, starting by searching for occurances of "rearm"...

  Friday, June 8, 2012 11:51 PM
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  I tried "rearm" on another Vista system -- post that, slmgr.vbs reports an error about trusted data having been rearmed.  After a reboot, I'm back to a trial period license.  Phone activation works and everything is back to normal.

  Wouldn't this suggest (especially given the fact that the laptop has problems doing the phone activation) that something in the trusted data on the laptop is corrupted?  Maybe the installation ID?

  Saturday, June 9, 2012 12:23 AM
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  "TVLeGato" wrote in message news:667d93d3-63c5-40d3-a09d-d3978d4a0874...

  I tried "rearm" on another Vista system -- post that, slmgr.vbs reports an error about trusted data having been rearmed.  After a reboot, I'm back to a trial period license.  Phone activation works and everything is back to normal.

  Wouldn't this suggest (especially given the fact that the laptop has problems doing the phone activation) that something in the trusted data on the laptop is corrupted?  Maybe the installation ID?

   

   

  Yep - trouble is that there's a lot that comes under that heading :(

  I got a very surprising result yesterday from XP so I'm about ready to try anything....

   

  Use a Clean Boot procedure - http://support.microsoft.com/kb/929135 - and attempt validation. See what happens.

  Post an MGADiag report from there.

  Still in Clean Boot,

  Force a re-entry of your COA Key, using the Change Product Key link (if it doesn't accept it there are ways to force it using slmgr with the /ipk switch , or /upk and /ipk switches combined)

  see what happens, and post another MGADiag report

  then get back to normal boot, and post another MGADiag report.

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, June 9, 2012 10:08 AM

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  First -- I should mention that something about all these experiments (not this immediate set, but fooling around with slmgr) is occassionally causing Vista to think it has an update to install during shutdown.  If I let it do the install, it takes a few minutes to complete.  Is this a red herring or should I try to track down the cause?

  
  Clean boot & Validate (phone) -- same failure.  First MGADiag --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1602012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

  
  Force COA re-entry -- still claims already in use.  Second MGADiag --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: U1BMRwEAAAAAAQAABAAAAGYHAAAAAAAAYWECAOhgVogU11B+kDfNASBH6fzp2gky29l5WwyT4IxG8NwMugqBDN5VnA/qeEbuJkG9RClihnigShwbCEbp9DOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAyJx6iwmlhc0eFuUBMYcqaPoHlWGpgpAAt6sNk+H5TYuRpwt6rvcj04XRvC3kFMnq8zkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1612012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

  
  Back to normal boot, activation is now claiming key is invalid (as opposed to in use).  Third MGADiag.txt --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1612012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

   

   

   

  Saturday, June 9, 2012 3:06 PM
• 

  

  0

  Sign in to vote

  "TVLeGato" wrote in message news:368edf7d-9119-48b4-a167-975b33216545...

  
  First -- I should mention that something about all these experiments (not this immediate set, but fooling around with slmgr) is occassionally causing Vista to think it has an update to install during shutdown.  If I let it do the install, it takes a few minutes to complete.  Is this a red herring or should I try to track down the cause?

  
  Clean boot & Validate (phone) -- same failure.  First MGADiag --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1602012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

  
  Force COA re-entry -- still claims already in use.  Second MGADiag --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1612012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

  
  Back to normal boot, activation is now claiming key is invalid (as opposed to in use).  Third MGADiag.txt --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  

  Other data-->
  SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS

   

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Partial Product Key: KWGJB
  License Status: Unlicensed

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  

  Hey.. I don't experiment on my clients ( at least not if I can help it<g>). I try and restrict that to my Virtual machines :)

   

  At least the Tamper isn't being updated, so we've done something right.

   

  It's a little odd that Vista thinks that anything we're doing is installing updates - but that may be because we've created a 'pending.xml' file, which Windows is seeing as an install.

  Offhand, I'm a little surprised at this.

  Next time it happens, please cancel the shutdown if you get the chance, and search for a pending.xml file in the Windows folder area - copy it to the desktop, and then post it in a reply after the reboot.

   

   

  (need to think - and sleep - back tomorrow)

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, June 9, 2012 9:26 PM

  Moderator
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  Well, this is strange -- after some experimenting (my own), it looks like this laptop requires nothing more than boot to "normal" mode, login, and wait a couple minutes -- then cancel the activation window (provoking a logout).  Now the shutdown "button" has the update shield and doing shutdown "installs" the "update".

  I searched for *.xml files on the C drive and the only pending.xml files I found were two with random extensions (ie pending.xml.2j08snfnpslu) in the winsxs folder, both dating back to 2008 or so.

  This is repeatable.

  Sunday, June 10, 2012 4:33 AM
• 

  

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  "TVLeGato" wrote in message news:ecc63ae6-5552-4823-b475-59963283ca9d...

  Well, this is strange -- after some experimenting (my own), it looks like this laptop requires nothing more than boot to "normal" mode, login, and wait a couple minutes -- then cancel the activation window (provoking a logout).  Now the shutdown "button" has the update shield and doing shutdown "installs" the "update".

  I searched for *.xml files on the C drive and the only pending.xml files I found were two with random extensions (ie pending.xml.2j08snfnpslu) in the winsxs folder, both dating back to 2008 or so.

  This is repeatable.

  I'm not sure what's going on there! - it sounds almost as if you're permanently in LKGC as boot.

  Please check your Event Viewer for errors in the Windows System logs (and may as well have a look in the Application logs, while you're there)

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 10, 2012 10:02 AM

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  Two strange things -- or maybe I just don't understand how they work...

  Anyway, I can view the Application event log (using MMC event viewer) and every other log -- except System, which puts up an error about Event Log service not running and data is invalid (13).

  And, the application log has only errors relating to the invalid license -- and this interesting entry --

  The description for Event ID 0 from source gupdate cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

  If the event originated on another computer, the display information had to be saved with the event.

  The following information was included with the event:

  Service stopped

  ?????

  Oh, and poking around in the Microsoft\Windows\WindowsUpdateClient\Operational log, I found entries that seem to indicate Automatic Update is running, locating, and attempting to install some updates -- might explain what I'm seeing...

  I'll turn off automatic updates and see what happens...

  I did, and the update indication has vanished... Probably explains all the mysterious hard drive activity I've seen too.

  Sunday, June 10, 2012 5:54 PM
• 

  

  0

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  "TVLeGato" wrote in message news:628be885-1c22-4504-81df-157794b7c236...

  Two strange things -- or maybe I just don't understand how they work...

  Anyway, I can view the Application event log (using MMC event viewer) and every other log -- except System, which puts up an error about Event Log service not running and data is invalid (13).

  And, the application log has only errors relating to the invalid license -- and this interesting entry --

  The description for Event ID 0 from source gupdate cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

  If the event originated on another computer, the display information had to be saved with the event.

  The following information was included with the event:

  Service stopped

  ?????

  Oh, and poking around in the Microsoft\Windows\WindowsUpdateClient\Operational log, I found entries that seem to indicate Automatic Update is running, locating, and attempting to install some updates -- might explain what I'm seeing...

  I'll turn off automatic updates and see what happens...

  I did, and the update indication has vanished... Probably explains all the mysterious hard drive activity I've seen too.

  OK - that probably means that the evtx file is corrupted

  The gupdate problem is related to Google - it can be ignored (perhaps even should be ignored!)

   

  You need to try and delete the System.evtx file - but it's permanently opened by the Eventlog service, which cannot be stopped (because the Task Scheduler service cannot be stopped)

  SO....

  Open Services.msc and find the Windows Event Log service - disable it.

  Reboot

  rename the C:\Windows\System32\winevt\logs\System.evtx file to Systemold.evtx

  reset the Windows Event Log service to Automatic

  reboot.

   

  run another MGADiag report, and post it.

   

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 10, 2012 6:22 PM

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  Ok, that cleared up the event log issue.  Didn't see anything that looked very significant in the system log after the last reboot.  Here's the new mgadiag report --

   Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1612012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

  Sunday, June 10, 2012 8:05 PM
• 

  

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  Sign in to vote

  "TVLeGato" wrote in message news:9f3ae273-a66d-4f09-82eb-2ef61d3033a5...

  Ok, that cleared up the event log issue.  Didn't see anything that looked very significant in the system log after the last reboot.  Here's the new mgadiag report --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  

   

   

  Let's see if anything else has changed...

  try the Licensing Store rebuild again - note the change in line 7! (to avoid conflict with earlier renames)

   

  Recreate the Licensing Store with the correct data.

   

  1) Open an Internet Browser window.

  2) Type: %windir%\system32 into the browser address bar.

  3) Find the file CMD.exe

  4) Right-Click on CMD.exe and select 'Run as Administrator'

  5) Type: net stop slsvc (it may ask you if you are sure, select yes)

  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

  7) Type: rename tokens.dat tokens.bar3

  8) Type: cd %windir%\system32

  9) Type: net start slsvc

  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

  11) Restart your computer twice. 

   

  You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

   

  Once complete, run another MGADiag report and post back with the results.     

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 10, 2012 8:30 PM

  Moderator
• 

  

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  No change in activation failures.  Mgadiag report below.

  The activation system keeps reporting that the COA is in use -- it shouldn't be, but on the other hand, it's at least possible somebody got hold of the laptop, copied the key, and used it activate another copy of Vista, isn't it?  Any way to determine anything about that?

  And what is the significance of the Installation/Confirmation ID mismatch that phone activation produces?  Is there a way to confirm that the Installation ID being presented is correct for this machine?  Likewise for the Confirmation ID?

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1622012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

  Sunday, June 10, 2012 9:29 PM
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  An 'In use' message simply means that Key is in use - probably by your previous activation/install.

  Telephone activation should sort that out.

  telephone activation (operator calls)
  Click on the Start button
  in the Search box, type
  SLUI 4
  and hit the Enter key
  follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 10, 2012 10:16 PM

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  I've been thru the phone activation a bazillion times and it always fails with the same error -- Installation ID does not match Confirmation ID -- nobody I've talked (now something like 10 people) can explain this or knows what to do about it.  And nothing we have tried so far has changed the failure mode at all.  COA online activation always reorts "in use" and phone activation always gives me the same Installation and Confirmation IDs and they always fail to match.

  I'm expecting the Windows 7 DVD to show up Monday, is it time to give up on fixing this?

  Monday, June 11, 2012 1:07 AM
• 

  

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  "TVLeGato" wrote in message news:712efdf7-21c5-4c8f-a7bd-8278b582d490...

  I've been thru the phone activation a bazillion times and it always fails with the same error -- Installation ID does not match Confirmation ID -- nobody I've talked (now something like 10 people) can explain this or knows what to do about it.  And nothing we have tried so far has changed the failure mode at all.  COA online activation always reorts "in use" and phone activation always gives me the same Installation and Confirmation IDs and they always fail to match.

  I'm expecting the Windows 7 DVD to show up Monday, is it time to give up on fixing this?

  I need to check something out - if it works, it may be the answer.

  back later.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, June 11, 2012 8:05 AM

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  "TVLeGato" wrote in message news:712efdf7-21c5-4c8f-a7bd-8278b582d490...

  I've been thru the phone activation a bazillion times and it always fails with the same error -- Installation ID does not match Confirmation ID -- nobody I've talked (now something like 10 people) can explain this or knows what to do about it.  And nothing we have tried so far has changed the failure mode at all.  COA online activation always reorts "in use" and phone activation always gives me the same Installation and Confirmation IDs and they always fail to match.

  I'm expecting the Windows 7 DVD to show up Monday, is it time to give up on fixing this?

  Awww - spoilsport!  :)

  One last thing before you go for it, if you don't mind?

   

  Back up your data first - just in case (I've tested it in my machine, but you never know)

   

  I've never tried this in Vista, but had some success with it in Win 7.....

  Open an Elevated Command Prompt

  type the following commands

  sc config winmgmt start= disabled

  net stop winmgmt

   

  (hit the Y key and enter, to respond to the confirmation)

  now you can copy and paste the rest -   

   

  cd %windir%\system32\wbem

  for /f %s in ('dir /b *.dll') do regsvr32 /s %s

  for /f %s in ('dir /b *.mof') do mofcomp %s

  wmiprvse /regserver

  sc config winmgmt start= auto

   

  Now reboot.  

   

  post a new MGADIag report.

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, June 11, 2012 10:10 AM

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  (stupid website is scrambling my post, hope this is readable...)

  Well, I'm just guessing about the delivery, won't know for sure until this afternoon.

  In the meantime, I'm happy to carry on.

   

  Ran into the dreaded quota error, so I had to modify your instructions slightly --

  
  Boot in crippled mode:

  
  > sc config winmgmt start= disabled

  
  > net stop winmgmt

  
  Regsvr won't run, so reboot in safe mode:

  
  > cd %windir%\system32\wbem

  > for /f %s in ('dir /b *.dll') do regsvr32 /s %s

  > for /f %s in ('dir /b *.mof') do mofcomp %s

   

  Several mofcomp produce this warning --

   

  WARNING: File xwizards.mof does not contain #PRAGMA AUTORECOVER.
  If the WMI repository is rebuilt in the future, the contents of this MOF file wi
  ll not be included in the new WMI repository.
  To include this MOF file when the WMI Repository is automatically reconstructed,
   place the #PRAGMA AUTORECOVER statement on the first line of the MOF file.

   

  Reboot again to crippled mode:

  
  > wmiprvse /regserver

  > sc config winmgmt start= auto

  
  Reboot again (crippled mode) and here is the latest --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1622012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

   

  Monday, June 11, 2012 6:03 PM
• 

  

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  "TVLeGato" wrote in message news:2aa90208-7191-4a37-9b20-27df24827340...

  (stupid website is scrambling my post, hope this is readable...)

  Well, I'm just guessing about the delivery, won't know for sure until this afternoon.

  In the meantime, I'm happy to carry on.

  
  Reboot again (crippled mode) and here is the latest --

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  

   

  I'm about out of ideas now :(

  Sometimes I hate Vista - the WGA error messages are way too unspecific!

  The error message in the script are normal - there are a lot of non-current licenses present.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, June 11, 2012 6:11 PM

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  Well, a reprieve in case you get any ideas -- no DVD today....

  Monday, June 11, 2012 10:35 PM
• 

  

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  Just for the heck of it, download and install Dell Inspiron 1720 System BIOS Update v.A09.  Then restart the computer twice.

  ---

  Carey Frisch

  Tuesday, June 12, 2012 3:38 AM

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  New BIOS, old failures, no change, latest MGADiag ---

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1642012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

  Tuesday, June 12, 2012 7:20 AM
• 

  

  0

  Sign in to vote

  "TVLeGato" wrote in message news:855edd81-baaa-47ea-965e-9b6c2f79b523...

  New BIOS, old failures, no change, latest MGADiag ---

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HF6FD-GRGF8-KWGJB
  Windows Product Key Hash: pHcN8kB7eW9vivhYq0sys9069OE=
  Windows Product ID: 89578-OEM-7248743-14561
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {56174D38-53D6-4B42-96F4-4D908B4B85C3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.101014-0432
  TTS Error: T:20120521133000561-
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{56174D38-53D6-4B42-96F4-4D908B4B85C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWGJB</PKey><PID>89578-OEM-7248743-14561</PID><PIDType>8</PIDType><SID>S-1-5-21-4132167169-3320329400-1991720878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS><HWID>F3323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9942DBE7ADD9DB0</Val><Hash>Dya0LMRgsgVYzmYpDqzXhs5RwWw=</Hash><Pid>81602-OEM-6872883-15452</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00144-487-414561-02-1033-6001.0000-1642012
  Installation ID: 003051747621777033093092014502606811656322720121870793
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KWGJB
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJQGwCKfPIfqxnb/SEWicEaDWm+IWYwf8vSY26oJVAysViqF

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    SSDT   PmRef  CpuPm

  Try this, just in case....

   

  In an Elevated Command Prompt, run

   

  ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
  ICACLS C:\Windows\ServiceProfiles\Networkservice
  ICACLS C:\Windows\ServiceProfiles
  ICACLS C:\Windows
  ICACLS C:\Windows\System32

   

  post the results

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, June 12, 2012 1:03 PM

  Moderator
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  If you believe time is money and ten days is far too long to continue on, consider the following:

  1.  Purchase a Microsoft Windows 7 Home Premium SP1 64-bit

  2.  Boot from the Windows 7 DVD and delete the current hard drive partition.

  3.  Creat a new partition and install Windows 7.

  4.  Visit Windows Update and install the updates.

  5.  You'll be up and running in three hours.

  6.  Your friend will be extremely happy and grateful!

  7.  You will live a long and properous life!

  ---

  Carey Frisch

  Tuesday, June 12, 2012 7:03 PM

  Moderator
• 

  

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  "Carey Frisch" wrote in message news:e19f91cb-8ffa-4834-963b-cca395bffdfc...

  If you believe time is money and ten days is far too long to continue on, consider the following:

   

  ---

  Carey Frisch

  You obviously haven't read the thread, Carey - one is ALREADY on order.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, June 12, 2012 7:24 PM

  Moderator
• 

  

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  Reading your useless posts gives me a headache....

  ---

  Carey Frisch

  Tuesday, June 12, 2012 7:43 PM

  Moderator
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  F:\>ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
  C:\Windows\ServiceProfiles\NetworkService\AppData NT AUTHORITY\SYSTEM:(OI)(CI)(F
  )
                                                    BUILTIN\Administrators:(OI)(CI
  )(F)
                                                    NT AUTHORITY\NETWORK SERVICE:(
  OI)(CI)(F)
                                                    NT AUTHORITY\SYSTEM:(I)(OI)(CI
  )(F)
                                                    BUILTIN\Administrators:(I)(OI)
  (CI)(F)
                                                    NT AUTHORITY\NETWORK SERVICE:(
  I)(OI)(CI)(F)

  Successfully processed 1 files; Failed processing 0 files

  F:\> ICACLS C:\Windows\ServiceProfiles\Networkservice
  C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                            BUILTIN\Administrators:(OI)(CI)(F)
                                            NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(
  F)

  Successfully processed 1 files; Failed processing 0 files

  F:\> ICACLS C:\Windows\ServiceProfiles
  C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
                             NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                             NT AUTHORITY\SYSTEM:(I)(F)
                             NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                             BUILTIN\Administrators:(I)(F)
                             BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                             BUILTIN\Users:(I)(RX)
                             BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                             CREATOR OWNER:(I)(OI)(CI)(IO)(F)

  Successfully processed 1 files; Failed processing 0 files

  F:\> ICACLS C:\Windows
  C:\Windows NT SERVICE\TrustedInstaller:(F)
             NT SERVICE\TrustedInstaller:(CI)(IO)(F)
             NT AUTHORITY\SYSTEM:(M)
             NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
             BUILTIN\Administrators:(M)
             BUILTIN\Administrators:(OI)(CI)(IO)(F)
             BUILTIN\Users:(RX)
             BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
             CREATOR OWNER:(OI)(CI)(IO)(F)

  Successfully processed 1 files; Failed processing 0 files

  F:\> ICACLS C:\Windows\System32
  C:\Windows\System32 NT SERVICE\TrustedInstaller:(F)
                      NT SERVICE\TrustedInstaller:(CI)(IO)(F)
                      NT AUTHORITY\SYSTEM:(M)
                      NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
                      BUILTIN\Administrators:(M)
                      BUILTIN\Administrators:(OI)(CI)(IO)(F)
                      BUILTIN\Users:(RX)
                      BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
                      CREATOR OWNER:(OI)(CI)(IO)(F)

  Successfully processed 1 files; Failed processing 0 files

  Side note to Carey -- 1) if I followed your formula, my friend would be anything but happy, since I'd have wiped and lost all their files; 2) Noel's help is not "useless", I've learned several interesting things; and 3) as my dear old sainted mama used to say -- if you can't contribute something useful, keep quiet.

  Tuesday, June 12, 2012 9:46 PM
• 

  

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  "TVLeGato" wrote in message news:25902d32-18b2-4158-86ad-7a6dcbc76a92...

  F:\>ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
  C:\Windows\ServiceProfiles\NetworkService\AppData NT AUTHORITY\SYSTEM:(OI)(CI)(F
  )
                                                    BUILTIN\Administrators:(OI)(CI
  )(F)
                                                    NT AUTHORITY\NETWORK SERVICE:(
  OI)(CI)(F)
                                                    NT AUTHORITY\SYSTEM:(I)(OI)(CI
  )(F)
                                                    BUILTIN\Administrators:(I)(OI)
  (CI)(F)
                                                    NT AUTHORITY\NETWORK SERVICE:(
  I)(OI)(CI)(F)

  Successfully processed 1 files; Failed processing 0 files

  F:\> ICACLS C:\Windows\ServiceProfiles\Networkservice
  C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                            BUILTIN\Administrators:(OI)(CI)(F)
                                            NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(
  F)

   

   

   

  They all look OK as well.

   

  (back into thinking mode)

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, June 12, 2012 10:45 PM

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  Well, the DVD just arrived, so I'll probably start working on the install this evening -- last chance for ideas (altho I will keep a clone of the disk).

  Wednesday, June 13, 2012 10:55 PM
• 

  

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  "TVLeGato" wrote in message news:503d64cd-7b25-47cb-b49b-84202317280b...

  Well, the DVD just arrived, so I'll probably start working on the install this evening -- last chance for ideas (altho I will keep a clone of the disk).

  Sorry - fresh out :(

   

  Good luck with the install!

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 14, 2012 6:00 AM

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• 

  

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  Just to close the loop -- I was able to do an upgrade installation, so most files/settings, etc were preserved.  All seems to be working again... MGADiag reports everything valid.

  • Marked as answer by Carey FrischMVP, Editor Thursday, June 14, 2012 7:55 PM

  Thursday, June 14, 2012 7:43 PM
• 

  

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  Great! - thanks for the feedback.

  Please post a new MGADiag report so we can close this off on a high note :)

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 14, 2012 7:56 PM

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  Sorry, laptop is back with the owner and I didn't keep a copy of the last round.  I also have to say that, while I appreciate your help and the education, I wouldn't consider this a 'success'.

  Microsoft creates a draconian anti-piracy process that screws a  legitmate customer and then wants to be paid to fix their crap software (how many times have I been down this path) -- at a rate that makes it more "economical" for the customer to upgrade than to get it fixed...

  I wish I could get away with such a business model -- assuming I could live with myself.

  No offense to you personally, but this just adds another to very long list of reasons to dis-respect Microsoft -- and while working thru this one, I had another involving Exchange 2010 and SBS 2011 -- but that's another story for another thread...

  Friday, June 15, 2012 7:09 AM
• 

  

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  "TVLeGato" wrote in message news:29a67610-69ef-4295-b589-d73160e2a46e...

  Sorry, laptop is back with the owner and I didn't keep a copy of the last round.  I also have to say that, while I appreciate your help and the education, I wouldn't consider this a 'success'.

  Microsoft creates a draconian anti-piracy process that screws a  legitmate customer and then wants to be paid to fix their crap software (how many times have I been down this path) -- at a rate that makes it more "economical" for the customer to upgrade than to get it fixed...

  I wish I could get away with such a business model -- assuming I could live with myself.

  No offense to you personally, but this just adds another to very long list of reasons to dis-respect Microsoft -- and while working thru this one, I had another involving Exchange 2010 and SBS 2011 -- but that's another story for another thread...

  I wouldn't consider it a success, either :(

  Having said that, I'm pretty certain that the owner will be happy with the new OS - it should be a fair improvement over the original.

   

  WGA problems are free-fix, so far as I am aware (so long as the COA Key is legible, at least).

   

  Never having even used an SBS box, I wouldn't dare to comment! :)

   

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, June 15, 2012 3:49 PM

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  I agree that, in the long run, the upgrade was the best solution.

  What bugs me is that the computer was working just fine, then spontaneously goes into validation meltdown, and Microsoft's official response is "Vista is no longer supported, you'll have to pay to have it fixed".  That would be fine if it were a legitimate failure -- but it's not -- it's a failure in a system that does the customer absolutely no good and exists only to help Microsoft protect its own interests.  As such, Microsoft should have fixed it for free even if it was out of support.  Instead, Microsoft used it as a means to force more money out of a customer who has already paid for what they now can not use.

  Friday, June 15, 2012 4:19 PM
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  Hello .

  I have exactly these same problem after installation service pack 2 my  Toshiba Satelite with windows vista home basic is not genuine.

  I try restore few times and install again Service pack 2 but no difference. 

  I can't now restore , and I don't know why...

  I am no so good like TVLeGato , but don't want loose my files and  most important loosing my time by reinstating.

  I do not install any exploits and my computer is viruses or mallwere free.

  My raport is here:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-VRW92-3VTYM-HBTPB
  Windows Product Key Hash: f2jozkw0zs2dOBYEfV90nVZaNP0=
  Windows Product ID: 89572-OEM-7332166-00152
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.002
  ID: {63E0A454-DE17-4196-B344-1B0B946D5BC9}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.101014-0432
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{63E0A454-DE17-4196-B344-1B0B946D5BC9}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HBTPB</PKey><PID>89572-OEM-7332166-00152</PID><PIDType>2</PIDType><SID>S-1-5-21-1569624209-3301080991-1321459373</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L300D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.50   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080606000000.000000+000</Date></BIOS><HWID>B9333507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: PAAAAAIABAABAAIAAgABAAAAAwABAAEAJJRmA6QImeQS7FbnuJGQphLwyo1GsC0R8vSwqqC9rFYjmXiq
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSINV TOSINV00
    FACP TOSINV TOSINV00
    HPET TOSINV TOSINV00
    BOOT TOSINV TOSINV00
    MCFG TOSINV TOSINV00
    SLIC TOSINV TOSINV00
    SSDT AMD   PowerNow
  
  

  I will call Microsoft helpline tomorrow .

  I need help with this microsoft error, and do not have a time to spend on experimental things.

  Please give me solution.

  Thank you.

  Wednesday, July 11, 2012 10:36 PM
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  Please try the below steps to recreate the Store files.  This may resolve the issue.
  
  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice.
  12) You may be required to enter the Product Key and/or Activate.
  
  Reboot
  
  Once complete, please post back with a new MGADiag report
   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, July 11, 2012 11:13 PM

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  Hello.

  I have now correct activated Windows Vista, but still some problems left. 

  See Image: 

  What I can do with this.

  Another thing. I have every 1 min message Windows module installer was stoped working. with asking to close.

  I switch Windows module installer to manual from automatic in services to stop that message.

  I will restart now computer because windows update asking for it.

  see my raport before restart:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-6BB9X-Y28TR-GC8HY
  Windows Product Key Hash: 4xeDptpqAbDFc8WqF5dXaJj+viA=
  Windows Product ID: 89572-OEM-7234237-96940
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.002
  ID: {63E0A454-DE17-4196-B344-1B0B946D5BC9}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.101014-0432
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{63E0A454-DE17-4196-B344-1B0B946D5BC9}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GC8HY</PKey><PID>89572-OEM-7234237-96940</PID><PIDType>8</PIDType><SID>S-1-5-21-1569624209-3301080991-1321459373</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L300D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.50   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080606000000.000000+000</Date></BIOS><HWID>B9333507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, HomeBasic edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: 91dbad68-4713-4f9c-b351-6e77a8361741
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89572-00144-342-396940-02-2057-6002.0000-1942012
  Installation ID: 018714954024627190093733347041869381824345340854276322
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: GC8HY
  License Status: Licensed
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: PAAAAAIABAABAAIAAgABAAAAAwABAAEAJJRmA6QImeQS7FbnuJGQphLwyo1GsC0R8vSwqqC9rFYjmXiq
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSINV TOSINV00
    FACP TOSINV TOSINV00
    HPET TOSINV TOSINV00
    BOOT TOSINV TOSINV00
    MCFG TOSINV TOSINV00
    SLIC TOSINV TOSINV00
    SSDT AMD   PowerNow
  
  

  Ok. I going to restart now . 

  Please could you tell me what do do with other things, errors.

  Thank you.

  Thursday, July 12, 2012 12:06 PM
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  That report looks OK - you should post your Windows Update problems to teh proper forum for them - http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update

  Good Luck!

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, July 12, 2012 12:32 PM

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  Thank you.

  I will post for them.

   my scan after restart:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-6BB9X-Y28TR-GC8HY
  Windows Product Key Hash: 4xeDptpqAbDFc8WqF5dXaJj+viA=
  Windows Product ID: 89572-OEM-7234237-96940
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.002
  ID: {63E0A454-DE17-4196-B344-1B0B946D5BC9}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.101014-0432
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{63E0A454-DE17-4196-B344-1B0B946D5BC9}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GC8HY</PKey><PID>89572-OEM-7234237-96940</PID><PIDType>8</PIDType><SID>S-1-5-21-1569624209-3301080991-1321459373</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L300D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.50   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080606000000.000000+000</Date></BIOS><HWID>B9333507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, HomeBasic edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: 91dbad68-4713-4f9c-b351-6e77a8361741
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89572-00144-342-396940-02-2057-6002.0000-1942012
  Installation ID: 018714954024627190093733347041869381824345340854276322
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: GC8HY
  License Status: Licensed
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: PAAAAAIABAABAAIAAgABAAAAAwABAAEAJJRmA6QImeQS7FbnuJGQphLwyo1GsC0R8vSwqqC9rFYjmXiq
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSINV TOSINV00
    FACP TOSINV TOSINV00
    HPET TOSINV TOSINV00
    BOOT TOSINV TOSINV00
    MCFG TOSINV TOSINV00
    SLIC TOSINV TOSINV00
    SSDT AMD   PowerNow
  
  

  Thank you.

  Thursday, July 12, 2012 12:47 PM
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  That still looks fine :)

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, July 12, 2012 12:57 PM

  Moderator