Answered by:
SBS 2011 Validation Issue

Question
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We have been running our sever with Windows SBS 2011 for a while now, it looks like there is a problem with our license since we are receiving Software Counterfeiting messages. I run the diagnostic tool and here are the results:
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FDXPK-CCWPH-R98GG
Windows Product Key Hash: J9CfehV6BC4A6MykiBjUh/b1SEo=
Windows Product ID: 01480-OEM-7602076-02501
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00020031.0.0.009
ID: {87A6F250-F59C-4BA5-A60D-60AF482DC66F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Small Business Server 2011 Standard
Architecture: 0x00000009
Build lab: 7600.win7_ldr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Disabled
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Disabled
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Disabled
Script ActiveX controls marked as safe for scripting: Disabled
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{87A6F250-F59C-4BA5-A60D-60AF482DC66F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00020031.0.0.009</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R98GG</PKey><PID>01480-OEM-7602076-02501</PID><PIDType>2</PIDType><SID>S-1-5-21-3135636708-981111349-2228611043</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>PowerEdge R420</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.0</Version><SMBIOSVersion major="2" minor="7"/><Date>20120413000000.000000+000</Date></BIOS><HWID>92BB3607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>PE_SC3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC004F015
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C327
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:20:2013 10:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAIAAQAAAAAAAQABAAEAHKJysDZw+s6YJhIOMg/OcAYMMuA0IQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL PE_SC3
FACP DELL PE_SC3
SRAT DELL PE_SC3
HPET DELL PE_SC3
MCFG DELL PE_SC3
SPCR DELL PE_SC3
DMAR DELL PE_SC3
WD__ DELL PE_SC3
SLIC DELL PE_SC3
ERST DELL PE_SC3
HEST DELL PE_SC3
BERT DELL PE_SC3
EINJ DELL PE_SC3
TCPA DELL PE_SC3
SSDT INTEL PPM RCM
I'm receiving a message of re-installing the operating system and I don't know what would be the consequences of doing this, please answer to fritzhentschel@gmail.com
Regards,
Fritz K Hentschel
Tech Support
Algon Corp
- Moved by Noel D PatonModerator Saturday, December 7, 2013 9:57 AM SBS2011 is a Win7 OS :)
Friday, December 6, 2013 4:03 PM
Answers
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Licensing Data--> C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC004F015 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C327 HealthStatus: 0x0000000000000000 Event Time Stamp: 11:20:2013 10:01 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output:
Very unusual errors there!
This appears to be due to
1) a license not being properly installed
2) a bad data blob
Please first try recreating Licensing Store.
Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each
net stop sppsvc
(wait until the service has stopped before entering the following lines)
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe
After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case
Reboot and Post back with a new MGADiag report.
(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Wednesday, December 11, 2013 10:19 PM
- Marked as answer by Noel D PatonModerator Thursday, December 19, 2013 4:36 PM
Saturday, December 7, 2013 9:55 AMModerator