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Live Mesh installs, but then uninstalls after not finishing preparation for use RRS feed

  • Question

  • I have a Windows Vista Business machine, and have tried to install Live Mesh.  It gives me a check mark saying it has installed, and then goes on to prepare for use.  It tries for a while, and then automatically uninstalls.  I have UAC off, antivirus off, and am trying under an administrator account.  It always gives the following error:

    Livemesh Services is Unavailable.  Please retruy your installation later.  [80072F78] Server returned an invalid or unrecognized response. 

    Any ideas?

    CDM
    Friday, November 21, 2008 7:04 PM

Answers

  • Hi,

    Anyone else seeing this issue, please open a bug through Connect (instructions are in an Announcement at the top of the forums).

    Thanks,

    Ben.
    Thursday, December 18, 2008 5:28 PM

All replies

  • Thanks for the information Ben.  I am comfortable editing the registry.  The only problem is that I went in to the registry and the entry you mention is not there.  I will send an email as you suggest.

    CDM
    Friday, November 21, 2008 8:43 PM
  • Hi,

    Anyone else seeing this issue, please open a bug through Connect (instructions are in an Announcement at the top of the forums).

    Thanks,

    Ben.
    Thursday, December 18, 2008 5:28 PM
  • I too am experiencing the same problem in my Vista SP1 machine.
    Attaching the servicing log :
    ========================================
    Live Mesh Servicing Log
    ========================================
    2936.1968{2/17/2009 1:44:41 AM}[Sai Praveen] logfile.cpp(184): CLogFile::CopyToTemp() Copied 'Servicing.log' to TEMP
    2936.1968{2/17/2009 1:44:41 AM}[Sai Praveen] package.cpp(614): CPackage::Pend() PendUser   Update=[Live Mesh: Windows Bootstrap x86 v0.9.3424.14]
    2936.1968{2/17/2009 1:44:41 AM}[Sai Praveen] manager.cpp(403): CManager::UpdateApply() There are 1 updates in queues
    2936.1968{2/17/2009 1:44:41 AM}[Sai Praveen] package.cpp(713): CPackage::Apply() Install   Update=[Live Mesh: Windows Bootstrap x86 v0.9.3424.14]
    2936.1968{2/17/2009 1:44:43 AM}[Sai Praveen] package.cpp(803): CPackage::Apply() Installed Update=[Live Mesh: Windows Bootstrap x86 v0.9.3424.14]
    2936.1968{2/17/2009 1:44:43 AM}[Sai Praveen] packages.cpp(391): CPackages::Search() Online=Yes Scope=CurrentUser Criteria=IsHidden=0 and CategoryIDs contains '2a915f9b-a782-4101-8d33-61fde7bb9e4c' and IsInstalled=0
    2936.3560{2/17/2009 1:44:43 AM}[Sai Praveen] webservices.cpp(663): CWebServices::InitServiceUrls() ServiceID=7160d5c8-746c-411a-a905-d4c6b11b5ab9
    2936.3560{2/17/2009 1:44:43 AM}[Sai Praveen] winhttpex.cpp(629): CWinHttp::TraceStatus() NOT_FOUND: http://wlc.update.microsoft.com/muv3redir/microsoftupdate/redir/muv3muredir.cab
    2936.3560{2/17/2009 1:44:43 AM}[Sai Praveen] winhttpex.cpp(1162): CWinHttp::Download() 0x80072F78
    2936.3560{2/17/2009 1:44:44 AM}[Sai Praveen] winhttpex.cpp(629): CWinHttp::TraceStatus() NOT_FOUND: http://wlc.update.microsoft.com/muv3redir/microsoftupdate/redir/muv3muredir.cab
    2936.3560{2/17/2009 1:44:44 AM}[Sai Praveen] winhttpex.cpp(1162): CWinHttp::Download() 0x80072F78
    2936.3560{2/17/2009 1:44:45 AM}[Sai Praveen] winhttpex.cpp(629): CWinHttp::TraceStatus() NOT_FOUND: http://wlc.update.microsoft.com/muv3redir/microsoftupdate/redir/muv3muredir.cab
    2936.3560{2/17/2009 1:44:45 AM}[Sai Praveen] winhttpex.cpp(1162): CWinHttp::Download() 0x80072F78
    2936.3560{2/17/2009 1:44:45 AM}[Sai Praveen] webservices.cpp(721): CWebServices::InitServiceUrls() 0x80072F78
    2936.3560{2/17/2009 1:44:45 AM}[Sai Praveen] webservices.cpp(739): CWebServices::InitServiceUrls() 0x80072F78 UpdateAgent failed to get WSUS URLs
    2936.3560{2/17/2009 1:44:45 AM}[Sai Praveen] searchjob.cpp(189): CSearchJob::RefreshFromServer() 0x80072F78
    2936.3560{2/17/2009 1:44:45 AM}[Sai Praveen] searchjob.cpp(77): CSearchJob::Run() 0x80072F78
    2936.3560{2/17/2009 1:44:45 AM}[Sai Praveen] jobs.cpp(100): CJobs::Run() 0x80072F78 Job failed
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] jobs.h(97): CJob::End() 0x80072F78
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] updatesearcher.cpp(109): CUpdateSearcher::EndSearch() 0x80072F78
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] updatesearcher.cpp(130): CUpdateSearcher::Search() 0x80072F78
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] packages.cpp(476): CPackages::LoadUpdates() 0x80072F78
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] manager.cpp(260): CManager::UpdateScan() 0x80072F78
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] manager.cpp(803): CManager::Install() 0x80072F78
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] package.cpp(614): CPackage::Pend() PendUser   Update=[Live Mesh: Windows Bootstrap x86 v0.9.3424.14]
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] manager.cpp(403): CManager::UpdateApply() There are 1 updates in queues
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] package.cpp(713): CPackage::Apply() Uninstall   Update=[Live Mesh: Windows Bootstrap x86 v0.9.3424.14]
    2936.1968{2/17/2009 1:44:45 AM}[Sai Praveen] logfile.cpp(184): CLogFile::CopyToTemp() Copied 'Servicing.log' to TEMP
    2936.1968{2/17/2009 1:44:46 AM}[Sai Praveen] path.cpp(1097): CPathEx::Delete() Moved 'C:\Users\Sai Praveen\AppData\Local\Microsoft\Live Mesh\Bin\Servicing\0.9.3424.14\MoeUA.dll' to TEMP
    2936.1968{2/17/2009 1:44:46 AM}[Sai Praveen] package.cpp(803): CPackage::Apply() Uninstalled Update=[Live Mesh: Windows Bootstrap x86 v0.9.3424.14]
    2936.1968{2/17/2009 1:44:46 AM}[Sai Praveen] path.cpp(1068): CPathEx::Delete() 0x80070091
    2936.1968{2/17/2009 1:44:46 AM}[Sai Praveen] path.cpp(1110): CPathEx::Delete() 0x80070091 Delete('C:\Users\Sai Praveen\AppData\Local\Temp\Live Mesh')
    2936.1968{2/17/2009 1:44:46 AM}[Sai Praveen] logfile.cpp(184): CLogFile::CopyToTemp() Copied 'Servicing.log' to TEMP
    2936.1968{2/17/2009 1:44:46 AM}[Sai Praveen] path.cpp(1068): CPathEx::Delete() 0x80070091
    2936.1968{2/17/2009 1:44:46 AM}[Sai Praveen] path.cpp(1110): CPathEx::Delete() 0x80070091 Delete('C:\Users\Sai Praveen\AppData\Local\Temp\Live Mesh')
    Monday, February 16, 2009 8:29 PM
  • Hi Praver,

    If you haven't already, please submit this as a bug on Microsoft Connect (instructions here) and then post your Connect ID back here so that it can be tracked / verified.

    Thanks!

    Oren
    Tuesday, February 17, 2009 12:37 AM