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This copy of windows (Vista) is not genuine RRS feed

  • Question

  • Here are the details,  validation problems started today after successful Vista installation and validation last week, even had the validation logo under "Welcome Center"

    I installed the following apps today and that's when the problems started Adobe Reader 8 for Vista and MS Digital Image Suit Edition 2006

    I have removed MS Digital Image Suit, still validation problems.....even get "Windows Vista (TM) Build 6000 This copy of Windows is not genuine" on my desktop - bottom left had corner?  

    Any help appriciated

    Regards

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-PMBTW-3MHQX-879JX
    Windows Product Key Hash: 19nStlG8z+5aay8TKCALbrB9IDI=
    Windows Product ID: 89578-OEM-7304106-17851
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: 2d330286-221c-4a76-bcbb-040084e4b531
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.20.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>2d330286-221c-4a76-bcbb-040084e4b531</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-879JX</PKey><PID>89578-OEM-7304106-17851</PID><PIDType>3</PIDType><SID>S-1-5-21-347027936-3166045264-2244610704</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7204</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20051007000000.000000+000</Date></BIOS><HWID>D0323507018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17456</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Tuesday, February 20, 2007 5:21 PM

Answers

  • John:

     

    Your copy of Office XP is NOT GENUINE. I would recommend **uninstalling** the current copy you're using before any further issues occur. The current copy is a volume license that belongs to a large tech corporation based in the United States.

     

    -phil

    Wednesday, February 21, 2007 7:42 PM

All replies

  • Hi JohnBog,

    Can you tell me what error you get when click "Validate Windows" here: www.microsoft.com/genuine

    The error code will be gray and in brackets at the end of the message and it'll be of the form 0x00000000.

    Thanks!

    Wednesday, February 21, 2007 2:30 AM
  • Hi MS,

    Thanks for the followup it's appreciated.

    I decided to re-install Vista, no issues with the reinstall. I then went through phone activation this was successfully completed as was the validation process. I'm still at a loss as to what the problems were as I previously had the software activated/validated.

    I will install my applications 1 per day and monitor any validation issues, hopefully it won't raise it's ugly head again. Any problems will be report back to this group.

    Regards.......john  

    Wednesday, February 21, 2007 11:51 AM
  • John:

     

    Your copy of Office XP is NOT GENUINE. I would recommend **uninstalling** the current copy you're using before any further issues occur. The current copy is a volume license that belongs to a large tech corporation based in the United States.

     

    -phil

    Wednesday, February 21, 2007 7:42 PM
  • Thanks Phil, I work for this corporation, based in the UK

    john

    Wednesday, February 21, 2007 9:29 PM
  • Could you please provide me with either the name of your corporation or its License Agreement Number for the copy of Office XP (Volume) that is being used?

     

    It is currently blocked and I want to work with your management to ensure the correct licensing is being followed within the company.

     

    -phil

    Wednesday, February 21, 2007 10:02 PM