Answered by:
Window7 counterfiet after purchasing computer from dell

Question
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070424
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {2652A9A8-C31F-4B21-A57E-75A75B2C01C3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_ldr.110408-1635
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2652A9A8-C31F-4B21-A57E-75A75B2C01C3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1045424986-1880173975-2160442412</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron M5030</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="6"/><Date>20100910000000.000000+000</Date></BIOS><HWID>ADB53F07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070424' to display the error text.
Error: 0x80070424Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:3:2011 13:13
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070424
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAABAAAAAwABAAEAeqgE43hGVPlKa/4djlNQFK6ayH3kMRh5OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
SSDT AMD POWERNOW
OSFR DELL M08Monday, July 4, 2011 8:44 PM
Answers
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"ginah1288" wrote in message news:a2b67955-482b-4095-beb5-033b3e0b6ece...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070424
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070424' to display the error text.
Error: 0x80070424
Hi, Gina :)Someone (or something) has uninstalled your Software Protection Service!This is easy enought to fix - but there may be other problems afterwards, so do come back with the new MGADiag report afterwards. Have you been using Registry Cleaners or Optimisers?Open a Notepad window, and make sure that Notepad is configured NOT to wrap! (click on View - UNcheck 'Wrap') then copy the code between the ****'s (including the blank lines) to Notepad. - Save it as SPPSC.TXTMake sure that there are only 4 lines of code, separated by a blank line, and then re-save it.****************************************************
sc create sppsvc binPath= C:\Windows\System32\sppsvc.exe DisplayName= "Software Protection" depend= Rpcss start= delayed-auto obj= "NT AUTHORITY\NetworkService" password= ""sc privs sppsvc SeAuditPrivilege/SeChangeNotifyPrivilege/SeCreateGlobalPrivilege/SeImpersonatePrivilegesc sdset sppsvc D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLOCRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)sc sidtype sppsvc UNRESTRICTED****************************************************
Open an Elevated Command Prompt window - click on the Start button, and in the Search box, type CMD. wait for the system to find the one file, then right-click on that and select Run as Administrator. Accept the UAC prompt if you get oneRight-click on the C:\ icon (top left of the window) and select Edit... >PasteYou should get Success responses after each line of codewhen complete, reboot
test the outcome (MGADiag should now report properly on the state of the license)Post back with a new MGADiag report, and we'll see if that's fixed everything.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Tuesday, July 5, 2011 10:01 PM
- Marked as answer by Darin Smith MS Friday, July 8, 2011 8:04 PM
Tuesday, July 5, 2011 5:23 AMModerator