Answered by:
How create a reports or views thats show account without offers?

Question
-
Hi, I have question. In my CRM 2011 On-line i have accounts. For some of this accounts I have created a offers and join them to the accounts. But I don't know how to display the rest of the accounts without offers using reports. I have try wich view to.
anybody know what should i do?
Monday, May 30, 2011 1:55 PM
Answers
-
One of the limitations of Advanced find queries (and fetch queries in general) is you cannot ask to display a list of records with no child records e.g. all Accounts without Opportunities. I'm guessing this is the problem you are facing.
A codeless way around the issue is to add a flag to the account record called, for example, 'with offers' and have a workflow automatically tick the box when an offer record is created or when the link to the parent account is populated. This isn't completely bulletproof in the cases of offers migrating between accounts or being deleted but may be good enough. If you need something more robust you will have to resort to a plugin to populate the field.
Leon Tribe
Want to hear me talk about all things CRM? Check out my blog
http://leontribe.blogspot.com/
or hear me tweet http://www.twitter.com/leontribe
Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe- Proposed as answer by Leon TribeMVP Tuesday, May 31, 2011 4:50 AM
- Marked as answer by Krzysztof_Skrzypinski Tuesday, May 31, 2011 5:47 AM
Tuesday, May 31, 2011 4:50 AM
All replies
-
Hi,
Could you pelase explain what are offers? you mean account that are not excluded from offer Campaign or is it a custom entity?
For learn about Advance Find you can reffer the following Urls:
http://rc.crm.dynamics.com/rc/regcont/en_us/op/articles/advancedfind_resources.aspx
http://www.youtube.com/watch?v=aMam_-BKUpY
Thank You,
Jehanzeb Javeed,
http://worldofdynamics.blogspot.com
Linked-In Profile |CodePlex Profile
If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".Monday, May 30, 2011 2:10 PM -
One of the limitations of Advanced find queries (and fetch queries in general) is you cannot ask to display a list of records with no child records e.g. all Accounts without Opportunities. I'm guessing this is the problem you are facing.
A codeless way around the issue is to add a flag to the account record called, for example, 'with offers' and have a workflow automatically tick the box when an offer record is created or when the link to the parent account is populated. This isn't completely bulletproof in the cases of offers migrating between accounts or being deleted but may be good enough. If you need something more robust you will have to resort to a plugin to populate the field.
Leon Tribe
Want to hear me talk about all things CRM? Check out my blog
http://leontribe.blogspot.com/
or hear me tweet http://www.twitter.com/leontribe
Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe- Proposed as answer by Leon TribeMVP Tuesday, May 31, 2011 4:50 AM
- Marked as answer by Krzysztof_Skrzypinski Tuesday, May 31, 2011 5:47 AM
Tuesday, May 31, 2011 4:50 AM -
Exactly Leon Tribe. Like You say Accounts without Opportunities.
Thanks for Yours Answer's. That all I need (I hope so :)).
Tuesday, May 31, 2011 5:47 AM