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    The product key (located on the bottom of this laptop) we are entering to use Word is coming back invalid. What other product key do we need and where do we find it? Windows7 2007 was pre-installed on this laptop when we purchsed it from Tesco. We have used up the grace period and now cannot use Microsoft Word.

    Could you please help us.

     

    Friday, September 23, 2011 6:43 PM

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    "MsJMTaylor" wrote in message news:a2d7e071-f482-49cb-b3ce-50ff38e14f0a...

    The product key (located on the bottom of this laptop) we are entering to use Word is coming back invalid. What other product key do we need and where do we find it? Windows7 2007 was pre-installed on this laptop when we purchsed it from Tesco. We have used up the grace period and now cannot use Microsoft Word.

    Could you please help us.

     

    The Product Key on the case of the computer is for Windows, not any version or component of Office.
    If you want to activate Office, you have to follow the instructions, and purchase a license to be able to use it.
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, September 23, 2011 9:17 PM
    Friday, September 23, 2011 8:43 PM
    Moderator