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Win-XP Pro Dell ReInstallation on Non-Dell System RRS feed

  • Question

  • I have a "small embedded single-board-computer non-Internet connected system" that I need to run Win-XP on. My company purchased a "ReInstallation for a Dell PC" version of Win-XP. I assume it was all they could find (?). In any event, the installation went without problems and the system seems to be running fine, HOWEVER I cannot activate this copy. The telephone system says the "installation ID cannot be found"...I've entered it multiple times and know it to be correct. I've run the genuine diagnostics (results below) app. Is there a fundamental problem with using this "Dell PC reInstallation" that prevents the Installation ID from being found/valid? Thanks for the help and advice.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {799EADE0-5D37-4C27-B9DE-7A5B87227E6B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: Not Activated

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings:
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{799EADE0-5D37-4C27-B9DE-7A5B87227E6B}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1275210071-1606980848-1202660629</SID><SYSTEM><Manufacturer>WSI___</Manufacturer><Model>CS5536__</Model></SYSTEM><BIOS><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2E0230070184A064</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

     

    Tuesday, November 30, 2010 1:40 PM

Answers

  • Hello DKawa,

    The mgadiag report confirms that there is a Dell OEM XP Pro license installed on this computer.

    Unfortunately, doing such an installation violates the End User Licensing Agreement (EULA) for OEM software, which is only permitted to be installed on the Dell computer that originally shipped with this installation of XP Pro.  Installing this license on any other computer is a violation.

    This installation is blocked from activating or validating on anything except a Dell computer.

    Your company will need to purchase a genuine full retail or systembuilder/OEM license for XP in order to install and activate it on this system while maintaining compliance with the EULA.  Unfortunately, since Microsoft has stopped manufacturing XP and since XP is two operating systems behind, it's getting harder and harder to locate surplus copies that are Genuine product.

    • Marked as answer by Darin Smith MS Wednesday, December 1, 2010 10:03 PM
    Tuesday, November 30, 2010 3:04 PM
  • I have a "small embedded single-board-computer non-Internet connected system" that I need to run Win-XP on. My company purchased a "ReInstallation for a Dell PC" version of Win-XP. I assume it was all they could find (?). In any event, the installation went without problems and the system seems to be running fine, HOWEVER I cannot activate this copy. The telephone system says the "installation ID cannot be found"...I've entered it multiple times and know it to be correct. I've run the genuine diagnostics (results below) app. Is there a fundamental problem with using this "Dell PC reInstallation" that prevents the Installation ID from being found/valid? Thanks for the help and advice.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {799EADE0-5D37-4C27-B9DE-7A5B87227E6B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: Not Activated

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings:
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{799EADE0-5D37-4C27 -B9DE-7A5B87227E6B}</UGUID><Version>1.9.0027.0</Version> ;<OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32& lt;/Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey> ;<PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDTy pe><SID>S-1-5-21-1275210071-1606980848-1202660629</SID>< ;SYSTEM><Manufacturer>WSI___</Manufacturer><Model>CS 5536__</Model></SYSTEM><BIOS><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2E0230070184A064</HWID& gt;<UserLCID>0409</UserLCID><SystemLCID>0409</System LCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID>& lt;stat>3</stat><msppid></msppid><name></na me><model></model></SBID><OEM/><GANotificat ion/></MachineData><Software><Office><Result>1 09</Result><Products/><Applications/></Office>< ;/Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

     


    Your company has purchased a Dell recovery CD that will never work with the computer you have attempted to install it onto.  The reason is the product install disk is "programmed" to only recognize the bios in a Dell branded motherboard to self activate.  The product key on the label is also keyed to a Dell motherboard.
     
    You need to find a generic OEM version of XP Professional from a reliable source (and they are really getting scarce now.)
    • Marked as answer by Darin Smith MS Wednesday, December 1, 2010 10:03 PM
    Tuesday, November 30, 2010 3:05 PM

All replies

  • Hello DKawa,

    The mgadiag report confirms that there is a Dell OEM XP Pro license installed on this computer.

    Unfortunately, doing such an installation violates the End User Licensing Agreement (EULA) for OEM software, which is only permitted to be installed on the Dell computer that originally shipped with this installation of XP Pro.  Installing this license on any other computer is a violation.

    This installation is blocked from activating or validating on anything except a Dell computer.

    Your company will need to purchase a genuine full retail or systembuilder/OEM license for XP in order to install and activate it on this system while maintaining compliance with the EULA.  Unfortunately, since Microsoft has stopped manufacturing XP and since XP is two operating systems behind, it's getting harder and harder to locate surplus copies that are Genuine product.

    • Marked as answer by Darin Smith MS Wednesday, December 1, 2010 10:03 PM
    Tuesday, November 30, 2010 3:04 PM
  • I have a "small embedded single-board-computer non-Internet connected system" that I need to run Win-XP on. My company purchased a "ReInstallation for a Dell PC" version of Win-XP. I assume it was all they could find (?). In any event, the installation went without problems and the system seems to be running fine, HOWEVER I cannot activate this copy. The telephone system says the "installation ID cannot be found"...I've entered it multiple times and know it to be correct. I've run the genuine diagnostics (results below) app. Is there a fundamental problem with using this "Dell PC reInstallation" that prevents the Installation ID from being found/valid? Thanks for the help and advice.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {799EADE0-5D37-4C27-B9DE-7A5B87227E6B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: Not Activated

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings:
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{799EADE0-5D37-4C27 -B9DE-7A5B87227E6B}</UGUID><Version>1.9.0027.0</Version> ;<OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32& lt;/Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey> ;<PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDTy pe><SID>S-1-5-21-1275210071-1606980848-1202660629</SID>< ;SYSTEM><Manufacturer>WSI___</Manufacturer><Model>CS 5536__</Model></SYSTEM><BIOS><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2E0230070184A064</HWID& gt;<UserLCID>0409</UserLCID><SystemLCID>0409</System LCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID>& lt;stat>3</stat><msppid></msppid><name></na me><model></model></SBID><OEM/><GANotificat ion/></MachineData><Software><Office><Result>1 09</Result><Products/><Applications/></Office>< ;/Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

     


    Your company has purchased a Dell recovery CD that will never work with the computer you have attempted to install it onto.  The reason is the product install disk is "programmed" to only recognize the bios in a Dell branded motherboard to self activate.  The product key on the label is also keyed to a Dell motherboard.
     
    You need to find a generic OEM version of XP Professional from a reliable source (and they are really getting scarce now.)
    • Marked as answer by Darin Smith MS Wednesday, December 1, 2010 10:03 PM
    Tuesday, November 30, 2010 3:05 PM
  • Thanks for confirming what I expected. My purchasing dept are idiots!

    DKawa

    Tuesday, November 30, 2010 3:08 PM
  • Don't be hard on them.  This is a complicated matter that has tripped up many.  There are many copies of Dell Reinstallation disks on sale at eBay, whose sellers assure shoppers that "it will install on any PC".  What they don't say is that you can't *activate* the installation unless you're (re)installing on a Dell machine.
    Tuesday, November 30, 2010 5:22 PM