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"error on page" without details? RRS feed

  • Question


  • Hello - when I click a button on the ribbon, the form is displaying "error on page" in the status bar at the bottom.  It seems like CRM usually displays a popup with error details. How can I get CRM to popup the error details, or what else can I do to get a handle to the error details, since they're not being displayed? 
    Thursday, August 8, 2013 7:20 PM

All replies

  • Turn on CRM tracing and see if you can see what is going wrong. If nothing is getting there (or you are in an environment where you can't use CRM Tracing), try using Fiddler to see what requests are being made.

    Thursday, August 8, 2013 7:41 PM
  • Hi,

    Can you elaborate if it is a custom button on the CRM ribbon or is it happening for CRM default buttons.

    Incase it is happening only for a custom button then you need to go to the JS file and its function which is being called from the button.

    For this you may verify the customization xml file. 

    Thanks,


    Anubhav Bajpai

    Friday, August 9, 2013 6:34 AM
  • Hi,

    Please check the Javascript library functions that are being called from button.

    Might be some syntax error. Please handle the error by putting Try and catch block then you will come to knwo the exact issue. Try to degug the javascript to understand the exact issue in code.

    Hope this helps!

    Saturday, August 10, 2013 6:31 AM
  • Hi,

    Normally you get a popup saying "something bad happened, do you want to send this to Microsoft" (roughly that at least). On that popup you have an option to show what is sent to Microsoft, that message could  help to track the source.

    Regards


    Rickard Norström Developer CRM-Konsulterna
    http://www.crmkonsulterna.se
    Swedish Dynamics CRM Forum: http://www.crmforum.se
    My Blog: http://rickardnorstrom.blogspot.se

    Monday, August 12, 2013 8:47 AM