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Problem with Vista Home Premium activation. RRS feed

  • Question

  •  

    Hello.

     

    Today I upgraded my BIOS and my motherboard drivers (newest nForce drivers for 6150 chipset) and suddenly my vista requires activation again. Its been working almost flawlessly for months. I uninstalled the chipset drivers and installed an older version and even uninstalled my Spyware Doctor (even though its the newest version and should not have the reported flaw), but nothing worked.

     

    Now the funny part is that if I go and validate on the Microsoft website (http://www.microsoft.com/genuine), then it passes. I am at a loss to what to do. The diagonistic tool even says that the validation is genuine...

     

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-KG7KV-PX4C9-HJVQ2
    Windows Product Key Hash: lsWPMlUHSIQ/pADYceUuP1S9jzs=
    Windows Product ID: 89578-OEM-7304106-48693
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {08A68B0E-66E9-4E2A-94CC-17E760A69DA0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: 0x0
    Commit: N/A, hr = 0xc004f012
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0xc004f012
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{08A68B0E-66E9-4E2A-94CC-17E760A69DA0}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HJVQ2</PKey><PID>89578-OEM-7304106-48693</PID><PIDType>3</PIDType><SID>S-1-5-21-2947388156-524757917-2957604383</SID><SYSTEM><Manufacturer>WinFast</Manufacturer><Model>C51GM03</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060628000000.000000+000</Date></BIOS><HWID>E1333507018400F6</HWID><UserLCID>0406</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Peder Svane
    Tuesday, October 9, 2007 10:37 PM

Answers

  • Hi PeteEU,

     

      Vista is NOT saying you are Non-Genuine, The bios update can change the Hardware ID enough that Vista thinks a new motherboard was installed. In this kind of scenario, Vista will request that you re-Activate. You did not need to uninstall anything. Activating is not a major problem and will only take a few moments of your time.

     

      The easy way to Activate is: Click the Start button, and type in slui.exe 4 in the search field and then press the Enter key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Tuesday, October 9, 2007 11:08 PM