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WLW Shows Splash Screen and Immediately Crashes

Question
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Hello,I am on Windows XP. My WLW shows just the splash screen, and then immediately crashes. I have tried to reinstall multiple times, but no success. Could you help me with this, please. My log file is attached here:Thursday, March 4, 2010 7:27 AM
All replies
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IshanB,
The problem seems to be based on issues with reading an XML file; I don't know which file though [...] One of the developers might be able to understand or explain this...
From the file, there's the extract of this error:
weblogUpdates.ping <param /> Save Few Bucks <param /> http://savefewbucks.blogspot.com ","" WindowsLiveWriter,1356,None,00184,08-Apr-2009 02:15:18.703,"Exception parsing XML-RPC response: WindowsLive.Writer.CoreServices.XmlRpcClientInvalidResponseException: Invalid response document returned from XmlRpc server ---> System.Xml.XmlException: Root element is missing. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.LoadXml(String xml) at WindowsLive.Writer.CoreServices.XmlRpcMethodResponse..ctor(String responseText) --- End of inner exception stack trace --- at WindowsLive.Writer.CoreServices.XmlRpcMethodResponse..ctor(String responseText) at WindowsLive.Writer.CoreServices.XmlRpcClient.CallMethod(String methodName, XmlRpcValue[] parameters) ","" WindowsLiveWriter,1356,None,00185,08-Apr-2009 02:15:40.125,"XML-RPC request: http://api.feedster.com/ping.php
I did some research on this, if this issue just started happening, it might be a corrupt XML file. Looking through some news forums, it's pointing to an XML file; if an XML file has invalid chars in the beginning of the file, will produce this error, BUT it could be a bad or old XML parser...
BUT if it was working fine, and then just stopped, I’d say a bad [corrupt ] XML file.
OR/AND download the latest XML parser from Microsoft.
I’d set a RESTORE POINT first.
My guess would be install 'MSXML 4.0 Service Pack 3 (Microsoft XML Core Services)' and download it here...
http://www.microsoft.com/downloads/details.aspx?FamilyID=7f6c0cb4-7a5e-4790-a7cf-9e139e6819c0&displaylang=en
Install and reboot.
Note: I don't know that this will help you, just trying to offer something...
Hope this helps.
Thanks,
L. Henry Jr.
http://www.lehsys.com
Friday, March 5, 2010 12:26 AM -
hello L. Henry,Thanks a lot for your help. I tried reinstalling the MSXML, but it didn't help.However, from the error, I can see name of my very old blog in there. I had uninstalled WLW multiple times, and I was not expecting that it would still have my old settings, but it seems I was never able to do a clean uninstall.Could you tell me how can I completely uninstall WLW, so that it does not accesses any old XML file or setting, please. If the problem is with some existing XML file, that might probably fix it.I really appreciate your help.Thanks,IshanFriday, March 5, 2010 6:19 AM
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IshanB,
I’d make the suggestion you try REVO UNINSTALLER ; it'll un-install the program, folders and registry entries. With any luck, that will get you where you need to be.
If your interested in your previous posts/drafts; I’d back those up before trying to eradicate the Windows Live Writer program from your system. They're in the documents folder.
Just trying to help...
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Later,
LEHenryJr.
Friday, March 5, 2010 8:40 PM -
Hello LEHenry: I tried this as well, but no luck. Not sure what is going on.Could some developer of WLW help me, please.Saturday, March 6, 2010 6:07 PM
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IshanB, there may be an XML file on your machine left from your old Windows Live Writer install that is causing this crash. Try the following:
Go to Start > Run and type "cmd.exe"
A command line window will come up.
Type: cd %appdata%
Hit Enter.
Type: rd /s /q "Windows Live Writer"
Hit Enter.
Try opening up Writer again and see if this resolves your issue.
Windows Live Writer DeveloperFriday, March 12, 2010 9:00 PM -
@WDuff
But if he does that, won't he lose all his settings?
Couldn't you just remove the one file? Assuming it's one file...
I appreciate it...
Friday, March 12, 2010 9:15 PM -
@Will:
Thanks for the response. I tried this, but this also did not solve the issue.
After running this command, i tried running this: "%USERPROFILE%\Local Settings\Application Data\Windows Live Writer\"
I was expecting that this will not show any application data folders now. But this command showed me application data folder. Then I manually deleted the content of the folder, uninstalled WLW, and reinstalled. Again same error.
At this time, Application Folder is completely blank, and I don't even know where to get the latest log file from.
Please help.
(Is it possible to run WLW from USB stick? That can be a potential solution for me).
Wednesday, March 24, 2010 5:57 AM -
Yes it can...
http://www.techlifeweb.com/2008/11/08/windows-live-writer-portable-version-3/
Happy blogging!
Hope this helps.
Wednesday, March 24, 2010 11:41 AM -
Hello lehenryjr:
Thanks again for your help. I tried this, but this also gave me same problem! (I have just one Windows PC, so had to copy the files from that only. I guess the problem got carried over to USB drive as well)
Thursday, March 25, 2010 6:52 AM