Reinstall of W7 after W10 failure - non-genuine error message RRS feed

  • Question

  • I recently installed Windows 10 in my Dell Laptop; there was no driver available for the screen so I reinstalled Windows 7 from scratch. However, I am getting continuous 'non-genuine- error messages.

    - The laptop is a Dell Studio 1737 which originally came with Vista.

    - I upgraded to Windows 7 using a purchased download copy and it worked fine for a couple of years before attempting the Windows 10 upgrade.

    Monday, June 20, 2016 1:02 AM


  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, June 20, 2016 10:13 AM