locked
Genuine Advantage - Registration Failure Issue RRS feed

  • Question

  • Ive just built a System (Qualified Tech) for a friend and went and purchased all the parts and a Genuine Copy of Windows Xp Pro from a "reputable dealer" here in my local City in Australia. Then after the build I load up the system calling my friend to let them know their computer is almost ready to find.. I recieve a message saying its NOT a Genuine Copy???? So I make my way to the forums and read up on issues surrounding this and do whats asked prior to posting..

     I noted after doing this report that the "Product Key" that is showing in this report does not even "match" the "Product Key" I recieved on my "genuine copy" and that my  Validation Status: Geographically blocked PID ?

    What gives... I see im not the only person experiencing this problem, Is Microsoft going to release a patch to fix this problem or are we all to suffer in silence, ive done EVERYTHING that has been mentioned in your forums to try and resolve this and still not working.

    Is this issue going to be resolved ?  I have not seen any real solutions yet ?

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23893
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {9DB785D6-D811-471A-8359-5DDEADB8B07B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9DB785D6-D811-471A-8359-5DDEADB8B07B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23893</PID><PIDType>1</PIDType><SID>S-1-5-21-583907252-842925246-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0210   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090122000000.000000+000</Date></BIOS><HWID>CB5E3BB701848072</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 136D0:ASUSTeK Computer Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Sunday, July 12, 2009 12:47 PM

Answers

  • Hello Davinskicode,

    Did the the Windows XP Pro OEM licesning kit you purchased install the copy fo XP Pro on which the mgadiag utility was run and  which generated the report above?

    Does the Product Key (PK) on the licensing kit's Certificate of Authnticity (CoA) match the partial PK shown above in the report, 2487J-KWKMF-RPWBY?

    If it does not, please run the PK Updater Utility http://go.microsoft.com/fwlink/?linkid=45668, then if the PK is successfully changes, restart the computer, then rerun the mgadiag utility and post a fresh report in a response.

    If the PK on the CoA matches 2487J-KWKMF-RPWBY, then insert the CD that came with the licensing kit into the computer, navigate to the setupp.ini file located in the \i386 folder, open the setupp.ini file for editing, then copy and paste the second section of the file ("PID") into your response.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, July 13, 2009 3:35 PM

All replies

  • Oh and its Windows XP Professional OEM Software

    There is a "Proof Of Licence" number which I am not sure why it even exists, cause we cant seem to use it to backup our product key as genuine ...... so seems rather useless.

    After reading another topic its not looking GOOD!

    How can a registered Business be selling counterfeits? Surely they wouldnt be stupid enough to do so when their business is relying on good service and this dealer has been around a LONG time?
    Sunday, July 12, 2009 1:00 PM
  • Anyone home? Its been 20 hours :\
    Monday, July 13, 2009 9:13 AM
  • Hello Davinskicode,

    Did the the Windows XP Pro OEM licesning kit you purchased install the copy fo XP Pro on which the mgadiag utility was run and  which generated the report above?

    Does the Product Key (PK) on the licensing kit's Certificate of Authnticity (CoA) match the partial PK shown above in the report, 2487J-KWKMF-RPWBY?

    If it does not, please run the PK Updater Utility http://go.microsoft.com/fwlink/?linkid=45668, then if the PK is successfully changes, restart the computer, then rerun the mgadiag utility and post a fresh report in a response.

    If the PK on the CoA matches 2487J-KWKMF-RPWBY, then insert the CD that came with the licensing kit into the computer, navigate to the setupp.ini file located in the \i386 folder, open the setupp.ini file for editing, then copy and paste the second section of the file ("PID") into your response.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, July 13, 2009 3:35 PM