Change CRM for Outlook authenticated user RRS feed

  • Question

  • Hi All,

    I was wondering if it is possible to change the user used in CRM for OUlook for an on premise installation? We have CRM for Outlook pointing at a CRM 2011 On premise installation. By default, the 'Change' button is disabled (as i guess it is using Windows Authentication) - is it possible to change this?

    Thanks in advance.

    Monday, March 30, 2015 1:40 PM

All replies

  • You can use Shift+Right click to run as a different user to have a try.

    Friday, April 10, 2015 6:16 AM
  • Hi,

    in Outlook go to CRMmenu, then click Sign out.

    When you sign in again, it will ask you for ceredentials.


    Monday, April 13, 2015 11:22 AM