Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Unexpected Restart - can't see the error message RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I recently had to rebuild by system disk as it failed; data was still in good shape and servers seems to be running well with one exception.

    I added back the application handbrake as I often convert DVD so I can watch them on my iphone. Before the rebuild I was able to run handbrake without issue on the server, now it gets so far through the process and the server just shuts down and restarts.

    It looks like an error flashes on the screen just before it shuts down but not long enough to read and there are no event logs that appear to give a clue to what is going on. There is an event in the log after it restarts stating the shutdown was unexpected and then log entries seem consistent with server startup.

    Has anyone experienced anything similar?

    Does anyone know of a tool that might help me capture the error message before the server shuts down?

    Is there any kind of health check tool I can run on the WHS to see if there are any issues left over from the server system disk rebuild?

    Thanks
    Ian
    Monday, November 30, 2009 1:59 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Possibly your server is bluescreening.

    • Log in to your server.
    • Right click My Computer.
    • Select Properties.
    • Select the Advanced tab.
    • Click the Settings button under Startup and Recovery.
    • Remove the check mark next to Automatically restart.
    • Confirm your way back out.

    The next time this happens, your server should stop on the blue screen, so you'll be able to see the exact stop error that's causing your problem.

    I'm not on the WHS team, I just post a lot. :)
    Monday, November 30, 2009 2:22 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
    I tried this and no blue screen, the system still restarted. Almost like the power was turned off for a split secon, I have it on a UPS maybe o should try taking that out of the loop - I wonder if the server is doing something that is over loading it.

    Ian
    Monday, November 30, 2009 5:45 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Not that simple - UPS not connected and still the same result, about 8% into the conversion to mp4 and the server reboots.
    Monday, November 30, 2009 6:14 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    If sounds like a hardware issue of some sort. Power supply? Temperature? Bad stick of RAM? It's kinda hard to say for sure. Is your power supply old? Possibly insufficient for your current power needs? Have you tested your RAM? Have you tested your hard drives using chkdsk?
    I'm not on the WHS team, I just post a lot. :)
    Monday, November 30, 2009 6:19 PM
    Moderator