I clicked on an opportunity to review a new phot upgrade. i wondered why I was asked for a new user name and passowrd, but complied. Sufddonely I was transferred over to the New Windows Live, with no way to access my MSN account or information. I seem to have ost everything! Can anything be done to transfer my data to the new account? Help refused to help--said I had to enter a product name. But I can find no product name for the basic Windows Live, just new produscts for security, etc. JJ