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Error C0000218 led to invalidation error 0x80070426 RRS feed

  • Question

  •  

    I recievied a BSOD with error code C0000218 upon booting my computer, the reccomended fix I found online was to run windows recovery install, which I did. This fixed the issue, however upon rebooting my computer kindly informed me that I was a victim of fraud and that my completely genuine copy of windows Vista Buisiness had failed to pass the Genuine Validation. The validation site is giving me code 0x80070426 after searching this forum on that code, I have attempted to restart the validation service (running "net start slsvc" from an elevated command prompt and recieved the message  "The Software Licensing service is starting.   The Software Licensing service was started successfully.") I determined that I don't have any of the software listed as being incompatible installed. I have run disk cleanup, and I have rebooted several times.

     

    Please tell me how to re-validate my copy of windows.

     

    Code 0x80070426

    Diagnostic:

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0x80070426) / (N/A, hr = 0x80070426)
    Windows Product Key: *****-*****-GWHYP-8W7JD-TB2V8
    Windows Product Key Hash: 5PvplXEtl8Hr7sswBq7RMK7l+e8=
    Windows Product ID: 89584-009-9211951-71025
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: {9B3FCC56-2B09-4B28-BF82-9AEA77596A63}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80070426) / 0x0 / (N/A, hr = 0x80070426)
    WGA Version: Registered, 1.7.59.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~2\MOZILLA.ORG\SEAMON~1\SEAMON~1.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9B3FCC56-2B09-4B28-BF82-9AEA77596A63}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TB2V8</PKey><PID>89584-009-9211951-71025</PID><PIDType>5</PIDType><SID>S-1-5-21-3877071392-1446438031-2777581703</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080010 </Version><SMBIOSVersion major="2" minor="3"/><Date>20060908000000.000000+000</Date></BIOS><HWID>67333507018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>9C53CA7F124E5E0</Val><Hash>px0neNH6ElD9qKYxzbp9u4ZV8A0=</Hash><Pid>72085-752-3787962-55229</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, September 26, 2007 12:59 AM

Answers

  • Hi tjwasik,

     

      Even though you appeared to have restarted the Software Licensing Service, the error code [0x80070426] is directly related to the Software Licensing Service being stopped. At this point, I suggest creating a (No Charge) WGA Service Request at http://go.microsoft.com/fwlink/?linkid=52029 to further troubleshoot the issue.

     

    I am very sorry I couldn't be more help, but I do request that after you create your Service Request, that you post the Confermation Number in this thread, so I may monitor the issue.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Monday, October 1, 2007 10:43 PM

All replies

  •  

    Hi tjwasik,

     

      I'm at a loss, your Diagnostic looks good, you followed the "net start slsvc" processes correctly and successfully, you do not appear to have any incompatable programs installed and your product key is Genuine.

     

    Would you (one last time, just for confirmation) go to http://www.microsoft.com/genuine/ and click the "Validate Windows" button.  If this does not resolve the problem, reboot and then describe (in this post) the popup screen (if any) that first comes up when you login to Vista(include the title and as much text as possable).

     

    Also, just to confirm that Vista is not asking you to Re-Activate for some reason. Non-activated Vista is technically not genuine till activated.

     


    Thank you,
    Darin Smith
    WGA Forum Manager

    Thursday, September 27, 2007 8:00 PM
  •  

    Ok for confirmation I went to the genuine site again, and it still shows as not genuine, with the same error code, 0x80070426

    I rebooted and still can't validate, the pop-up doesn't show up imediately on reboot, it randomly shows up after the computer has been running for a while, and returns after a seamingly random time after i close it.

     

    the title of the pop-up is "Optional update delivery is not working" and the text says:

    "You may be a victim of software counterfeiting.

    To use all Microsoft Windows features, such as all updates from Windows Update; get the latest update; and recieve product support, your copy of Microsoft Windows must be validated as genuine.

    Go online and resolve now"

     

    The last line is a link that links to here: http://www.microsoft.com/genuine/downloads/validate.aspx?&PartnerID=302

     

    I haven't seen anything that seems to indicate that I need to Re-Activate, So unless the indicator to reactivate is really burried and hidden and subtle I don't think that's the problem.

    Saturday, September 29, 2007 3:24 AM
  • Hi tjwasik,

     

      Even though you appeared to have restarted the Software Licensing Service, the error code [0x80070426] is directly related to the Software Licensing Service being stopped. At this point, I suggest creating a (No Charge) WGA Service Request at http://go.microsoft.com/fwlink/?linkid=52029 to further troubleshoot the issue.

     

    I am very sorry I couldn't be more help, but I do request that after you create your Service Request, that you post the Confermation Number in this thread, so I may monitor the issue.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Monday, October 1, 2007 10:43 PM
  • Thank you for the help. I have opened a service request, confirmation number 1045947611

    Tuesday, October 2, 2007 3:45 AM