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Unable to Change Domain Logon Name error in CRM 2011 RRS feed

  • Question

  • Hi All

    I am getting error as "Unable to Change Domain Logon Name" error in CRM 2011 on update of user record.

    Wednesday, October 7, 2015 12:54 PM

All replies

  • DO you know if when CRM was installed, the autogroupmanagement setting was set to off?

    You can also check in the registry at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM\AutoGroupManagementOff

    If this is set to 1, then you have to membership of AD security groups.

    But you say you are getting the error on update of user record, what sort of update are you making?

    Wednesday, October 7, 2015 4:45 PM
    Moderator
  • on Update of the user , a plugin is triggering.Getting error as "Access is denied " in the log file.
    • Edited by manasat Monday, October 12, 2015 10:13 AM
    Monday, October 12, 2015 10:12 AM
  • Is the update performed by someone editing the user record and are they getting the error or is the error related to what the plugin is doing?

    Tuesday, October 13, 2015 11:07 PM
    Moderator
  • yes..the update is by editing a field and on saving the plugin is firing on the user form.
    • Edited by manasat Thursday, October 29, 2015 9:13 AM -
    Thursday, October 29, 2015 9:12 AM