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WGA message triigered by wrong date won't go away after fixing date RRS feed

  • Question

  • On booting up today, I got a WGA error "The Windows validation process could not be completed

    because the computer’s system date and time may not be set correctly." and indeed the date had set

    itself sometime into the far future.  I fixed the date & rebooted.  The WGA message appeared again,

    I checked the date both at BIOS and Windows levels (it's OK), I went to the Microsoft Genuine

    Advantage Diagnostic Site: the page "Microsoft Genuine Advantage Diagnostic Results" was all passes; the

    next page quickly skips to "Thank you for validating your copy of Microsoft Windows". 

     

    Installing WGA Notifications Update Manually at http://go.microsoft.com/fwlink/?linkid=69498
     gives a pass.

     

    Any advice would be welcome. 


    The diagnostics tool at http://go.microsoft.com/fwlink/?linkid=52012 gives


    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-KCPY3-YVHJM-XBGGD
    Windows Product Key Hash: LkLVE9/MhsId3Q/cpiJFdeZLb8Y=
    Windows Product ID: 55274-640-1548012-23872
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: dcc5b05d-ad6d-4b89-be60-0c950ef618b1
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>dcc5b05d-ad6d-4b89-be60-0c950ef618b1</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-XBGGD</PKey><PID>55274-640-1548012-23872</PID><PIDType>1</PIDType><SID>S-1-5-21-1801674531-507921405-854245398</SID><SYSTEM><Manufacturer>ECS                             </Manufacturer><Model>K7S5A                           </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.        </Manufacturer><Version>07.00T                          </Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>4C5D33FF0184A059</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>7110FA24C50AB96</Val><Hash>uAj0BPTTEsyYuRHHZMa8Urghcbo=</Hash><Pid>54185-640-1776115-17663</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, June 3, 2007 10:04 AM

Answers

  • StephenB,

     

    Log onto the computer using a Computer Administrator-level account.  Then, please click Start>Run, then type wgatray.exe /b, then click OK or press Enter.

     

    Restart the computer, logon, and check for WGA Notifications messages.

     

    Post back to let us know if it worked for you!

    Sunday, June 3, 2007 11:47 AM
  • It worked beautifully.   Thanks.

     

    Stephen

    Sunday, June 3, 2007 1:36 PM
  • StephenB,

     

    You're welcome!

    Sunday, June 3, 2007 3:34 PM

All replies

  • StephenB,

     

    Log onto the computer using a Computer Administrator-level account.  Then, please click Start>Run, then type wgatray.exe /b, then click OK or press Enter.

     

    Restart the computer, logon, and check for WGA Notifications messages.

     

    Post back to let us know if it worked for you!

    Sunday, June 3, 2007 11:47 AM
  • It worked beautifully.   Thanks.

     

    Stephen

    Sunday, June 3, 2007 1:36 PM
  • StephenB,

     

    You're welcome!

    Sunday, June 3, 2007 3:34 PM
  • wow nice, that fix worked for me too, thanks!

     

    Wednesday, December 12, 2007 1:55 PM