Windows 7 is not genuine?? I bought the upgrade license from the Microsoft Store

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  And what did the store say when you asked them about this? 

  There was a recent error on the Microsoft servers concerning this very thing and the advisory read:

  Contact the Microsoft Store where you opened your account.  Several users are reporting that the Microsoft Store had a problem this week causing this sort of non-genuine notice.  They report that the Microsoft Store is resolving the issue.  In the US call 866-530-6364.

  ---

  Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

  • Marked as answer by Darin Smith MS Thursday, September 22, 2011 8:13 PM
  • Unmarked as answer by Darin Smith MS Thursday, September 22, 2011 8:13 PM
  • Proposed as answer by Darin Smith MS Thursday, September 22, 2011 8:13 PM

  Wednesday, September 21, 2011 12:25 AM

  Answerer
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  Thanks for the info.  I did call the number you listed and got help.  After verifying the purchase they gave me a new activation number which I input and rebooted and verified that I had written down the correct numbers and input and rebooted and on and on at least 4 times, but still no luck.  At this point I was disconnected (my bad or theirs, who knows) and figured I would wait a day and see if it was any better.  Tried the new activation last night and still no go.  Have meetings in the evening the next couple of days so I will ring them back over the weeked and see if we can get it resolved.  Many thanks for your post.  It certainly pointed me in the right direction.

  Thursday, September 22, 2011 12:28 PM
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  "NorthCoastIT" wrote in message news:6d9d1150-d92b-4d29-bbb2-05cc085683e3...

  Thanks for the info.  I did call the number you listed and got help.  After verifying the purchase they gave me a new activation number which I input and rebooted and verified that I had written down the correct numbers and input and rebooted and on and on at least 4 times, but still no luck.  At this point I was disconnected (my bad or theirs, who knows) and figured I would wait a day and see if it was any better.  Tried the new activation last night and still no go.  Have meetings in the evening the next couple of days so I will ring them back over the weeked and see if we can get it resolved.  Many thanks for your post.  It certainly pointed me in the right direction.

   

   

  Please post a new MGADiag report so that we can see what’s going on.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, September 22, 2011 1:01 PM

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  Here is the latest info.  Thanks for your help.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a2
  Windows Product Key: *****-*****-CMJXQ-87DYW-6TV69
  Windows Product Key Hash: uKKV4P3iVE1cq2OdnRjCsuxdUV4=
  Windows Product ID: 00359-113-9093957-85474
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {E27764AB-8B62-48AE-9B1D-E9B358BE3115}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.110622-1506
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office XP Professional - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{E27764AB-8B62-48AE-9B1D-E9B358BE3115}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6TV69</PKey><PID>00359-113-9093957-85474</PID><PIDType>5</PIDType><SID>S-1-5-21-209869615-2504823572-2820495621</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro   1000 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>2.6.3    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071207000000.000000+000</Date></BIOS><HWID>C3683107018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>BA654DE4C4D0380</Val><Hash>1fQzL7ghu9jlzrzPsybMAoPr8cQ=</Hash><Pid>54186-640-0577925-17492</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00170-113-909395-00-1033-7601.0000-2642011
  Installation ID: 006433516251942560410940405772070365161252069011256650
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 6TV69
  License Status: Notification
  Notification Reason: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 4
  Trusted time: 9/24/2011 8:58:51 AM

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 9:2:2011 11:09
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:

  
  HWID Data-->
  HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJTG3ZyFvAa4kTJXkKY64YpC6NAA6fC4zPM=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   PTLTD     APIC 
    FACP   ATI     Bowfin 
    MCFG   PTLTD     MCFG 
    TCPA   AMD            
    SSDT   PTLTD   POWERNOW
    SLIC   DELL    M08   

   

  Saturday, September 24, 2011 1:13 PM
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  "NorthCoastIT" wrote in message news:3b82f68e-05b4-4685-ae79-110838ced0b4...

  Here is the latest info.  Thanks for your help.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a2
  Windows Product Key: *****-*****-CMJXQ-87DYW-6TV69
  Windows Product Key Hash: uKKV4P3iVE1cq2OdnRjCsuxdUV4=
  Windows Product ID: 00359-113-9093957-85474
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010300.1.0.003

  Other data-->
  SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro   1000 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>2.6.3    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071207000000.000000+000</Date></BIOS

   

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Partial Product Key: 6TV69
  License Status: Notification
  Notification Reason: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 4
  Trusted time: 9/24/2011 8:58:51 AM

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 9:2:2011 11:09
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:

   

  Your Product Key is showing as being blocked (again!)

  Please try validation at www.microsoft.com/genuine/validate – what response do you  get?

   

  The WAT error should (I think) have been cleared when you changed the Key – so there may be a problem with the licensing store, since the date there is before the change.

  Recreate the Licensing Store
  1) Click Start button.
  2) Type: CMD.exe into the 'Search programs and files' field
  3) Right-Click on CMD.exe and select Run as Administrator
  4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
  Note: the Software Protection service may not be running, this is ok.
  5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
  6) Type: rename tokens.dat tokens.bar
  7) Type: cd %windir%\system32
  8) Type: net start sppsvc
  9) Type: slui.exe
  10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
  
  Reboot and Post back with a new MGADiag report
  
  

   

   

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, September 24, 2011 2:42 PM

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  Here is the new MGADiag report. I did confirm that a new tokens.dat file was created.  The reactivation was not successful.

  Thanks again for your help.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a2
  Windows Product Key: *****-*****-CMJXQ-87DYW-6TV69
  Windows Product Key Hash: uKKV4P3iVE1cq2OdnRjCsuxdUV4=
  Windows Product ID: 00359-113-9093957-85824
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {E27764AB-8B62-48AE-9B1D-E9B358BE3115}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.110622-1506
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office XP Professional - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{E27764AB-8B62-48AE-9B1D-E9B358BE3115}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6TV69</PKey><PID>00359-113-9093957-85824</PID><PIDType>5</PIDType><SID>S-1-5-21-209869615-2504823572-2820495621</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro   1000 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>2.6.3    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071207000000.000000+000</Date></BIOS><HWID>C3683107018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>BA654DE4C4D0380</Val><Hash>1fQzL7ghu9jlzrzPsybMAoPr8cQ=</Hash><Pid>54186-640-0577925-17492</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00170-113-909395-00-1033-7601.0000-2682011
  Installation ID: 006433516251942560410940405772070365161252069011256650
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 6TV69
  License Status: Notification
  Notification Reason: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 4
  Trusted time: 9/25/2011 8:13:14 AM

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 9:2:2011 11:09
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:

  
  HWID Data-->
  HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJTG3ZyFvAa4kTJXkKY64YpC6NAA6fC4zPM=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   PTLTD     APIC 
    FACP   ATI     Bowfin 
    MCFG   PTLTD     MCFG 
    TCPA   AMD            
    SSDT   PTLTD   POWERNOW
    SLIC   DELL    M08   

   

   

  Sunday, September 25, 2011 12:23 PM
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  "NorthCoastIT" wrote in message news:451225bd-d76d-41d4-8c28-276a05ce2bd3...

  Here is the new MGADiag report. I did confirm that a new tokens.dat file was created.  The reactivation was not successful.

  Thanks again for your help.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a2
  Windows Product Key: *****-*****-CMJXQ-87DYW-6TV69
  Windows Product Key Hash: uKKV4P3iVE1cq2OdnRjCsuxdUV4=
  Windows Product ID: 00359-113-9093957-85824
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  

  Other data-->
  SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro   1000 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>2.6.3    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071207000000.000000+000</Date></BIOS

   

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Partial Product Key: 6TV69
  License Status: Notification
  Notification Reason: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 4
  Trusted time: 9/25/2011 8:13:14 AM

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 9:2:2011 11:09
  

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  
    SLIC   DELL    M08  

   

   

  Darin will be able to research the actual Keys in use here when he gets back to the office on Monday – since this Key was apparently given you by MS Activation Support, there is no reason it should not be genuine (but stranger things have happened)

  If you have an incident number from your discussions with them, please post it so that he can chase it through the internal systems.

  He may advise simply that you contact support again, or (assuming you have an incident number, and gave the needed details), he may be able to get them to phone you.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, September 25, 2011 12:57 PM

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  Hi Noel-

  I intended to call and try to get the incident number, but I noticed on my note of the key they gave me that two letters had been crossed out and another written above.  I decided to play and find out if that was the problem all along.  The one letter was a Z and it was rejected outright.  The other letter went in but when I sent the key it came back with the message that the key could not be correct, so I went back and entered the other letter which meant the key entered was the same one that I had tried  numerous times before, this time however it worked and the license is now authenticated.  One of those mysteries of the universe.  Thanks for your help, much appreciated.

   

  Paul

  • Marked as answer by Darin Smith MS Monday, September 26, 2011 10:07 PM

  Monday, September 26, 2011 1:10 AM
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  "NorthCoastIT" wrote in message news:1e8c4fc8-d37d-4f36-9845-50b1e3033137...

  Hi Noel-

  I intended to call and try to get the incident number, but I noticed on my note of the key they gave me that two letters had been crossed out and another written above.  I decided to play and find out if that was the problem all along.  The one letter was a Z and it was rejected outright.  The other letter went in but when I sent the key it came back with the message that the key could not be correct, so I went back and entered the other letter which meant the key entered was the same one that I had tried  numerous times before, this time however it worked and the license is now authenticated.  One of those mysteries of the universe.  Thanks for your help, much appreciated.

   

  Paul

  Well done!

  Please post another MGADiag report so that we can check that all is now OK.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, September 26, 2011 8:10 AM

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  Hi Noel-

  He is the latest post.   Everything still seems  good.  Thanks

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

   

  Validation Code: 0

  Cached Online Validation Code: 0x0

  Windows Product Key: *****-*****-CMJXQ-87DYW-6TV69

  Windows Product Key Hash: uKKV4P3iVE1cq2OdnRjCsuxdUV4=

  Windows Product ID: 00359-113-9093957-85824

  Windows Product ID Type: 5

  Windows License Type: Retail

  Windows OS version: 6.1.7601.2.00010300.1.0.003

  ID: {E27764AB-8B62-48AE-9B1D-E9B358BE3115}(3)

  Is Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/A, hr = 0x80070002

  Signed By: N/A, hr = 0x80070002

  Product Name: Windows 7 Home Premium

  Architecture: 0x00000000

  Build lab: 7601.win7sp1_gdr.110622-1506

  TTS Error: 

  Validation Diagnostic: 

  Resolution Status: N/A

   

  Vista WgaER Data-->

  ThreatID(s): N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

   

  Windows XP Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  File Exists: No

  Version: N/A, hr = 0x80070002

  WgaTray.exe Signed By: N/A, hr = 0x80070002

  WgaLogon.dll Signed By: N/A, hr = 0x80070002

   

  OGA Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

  OGAExec.exe Signed By: N/A, hr = 0x80070002

  OGAAddin.dll Signed By: N/A, hr = 0x80070002

   

  OGA Data-->

  Office Status: 100 Genuine

  Microsoft Office XP Professional - 100 Genuine

  OGA Version: N/A, 0x80070002

  Signed By: N/A, hr = 0x80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

   

  Browser Data-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

  Download signed ActiveX controls: Prompt

  Download unsigned ActiveX controls: Disabled

  Run ActiveX controls and plug-ins: Allowed

  Initialize and script ActiveX controls not marked as safe: Disabled

  Allow scripting of Internet Explorer Webbrowser control: Disabled

  Active scripting: Allowed

  Script ActiveX controls marked as safe for scripting: Allowed

   

  File Scan Data-->

   

  Other data-->

  Office Details: <GenuineResults><MachineData><UGUID>{E27764AB-8B62-48AE-9B1D-E9B358BE3115}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6TV69</PKey><PID>00359-113-9093957-85824</PID><PIDType>5</PIDType><SID>S-1-5-21-209869615-2504823572-2820495621</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro   1000 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>2.6.3    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071207000000.000000+000</Date></BIOS><HWID>C3683107018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>BA654DE4C4D0380</Val><Hash>1fQzL7ghu9jlzrzPsybMAoPr8cQ=</Hash><Pid>54186-640-0577925-17492</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>  

   

  Spsys.log Content: 0x80070002

   

  Licensing Data-->

  Software licensing service version: 6.1.7601.17514

   

  Name: Windows(R) 7, HomePremium edition

  Description: Windows Operating System - Windows(R) 7, RETAIL channel

  Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad

  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00359-00170-113-909395-00-1033-7601.0000-2682011

  Installation ID: 006433516251942560410940405772070365161252069011256650

  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial Product Key: 6TV69

  License Status: Licensed

  Remaining Windows rearm count: 4

  Trusted time: 9/26/2011 6:49:06 PM

   

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: 0x00000000

  HealthStatus: 0x0000000000000000

  Event Time Stamp: 9:25:2011 08:44

  ActiveX: Registered, Version: 7.1.7600.16395

  Admin Service: Registered, Version: 7.1.7600.16395

  HealthStatus Bitmask Output:

   

   

  HWID Data-->

  HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJTG3ZyFvAa4kTJXkKY64YpC6NAA6fC4zPM=

   

  OEM Activation 1.0 Data-->

  N/A

   

  OEM Activation 2.0 Data-->

  BIOS valid for OA 2.0: yes

  Windows marker version: 0x0

  OEMID and OEMTableID Consistent: yes

  BIOS Information: 

    ACPI Table Name OEMID Value OEMTableID Value

    APIC PTLTD APIC  

    FACP ATI   Bowfin  

    MCFG PTLTD  MCFG  

    TCPA AMD          

    SSDT PTLTD POWERNOW

    SLIC DELL   M08    

   

   

   

  Monday, September 26, 2011 10:53 PM
• 

  

  0

  Sign in to vote

  "NorthCoastIT" wrote in message news:b51389dd-a2db-4908-b706-74144c416d1b...

  Hi Noel-

  He is the latest post.   Everything still seems  good.  Thanks

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

   

  Validation Code: 0

  Cached Online Validation Code: 0x0

  Windows Product Key: *****-*****-CMJXQ-87DYW-6TV69

  Windows Product Key Hash: uKKV4P3iVE1cq2OdnRjCsuxdUV4=

  Windows Product ID: 00359-113-9093957-85824

  Windows Product ID Type: 5

  Windows License Type: Retail

  Windows OS version: 6.1.7601.2.00010300.1.0.003

   

   

  Looks good to me!

  Good Luck.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, September 27, 2011 10:30 AM

  Moderator