Answered by:
0x8004fe21 error

Question
-
Hi
Since I bought the noteboook in May I keep getting a pop up MS Activation Technologies saying not genuine windows. When i follow the instructions to update i get installation failure 0x800b0100. Also error when downloading KB947821 to try and resolve the issue.
I phoned Samsung for assistance and they want to do a system restore.
Is there a less drastic solution to this problem? Diagnostic info is below
Karen
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
Windows Product ID: 00359-OEM-8992687-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6ABF0588-4A59-40CA-B889-F043B7EB3347}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Karen\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6ABF0588-4A59-40CA-B889-F043B7EB3347}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3229218069-4286818700-2186583130</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>300E4A/300E5A/300E7A</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>02QA</Version><SMBIOSVersion major="2" minor="6"/><Date>20111111000000.000000+000</Date></BIOS><HWID>37813A07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800015-02-1033-7601.0000-2842011
Installation ID: 017334028144525996368152472914944011671562379902609461
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2BT4J
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 05/11/2012 13:03:47
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000003EFFF
Event Time Stamp: 11:4:2012 11:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\wat\watadminsvc.exe
Tampered File: %systemroot%\system32\wat\watweb.dll
Tampered File: %systemroot%\system32\wat\npwatweb.dll
Tampered File: %systemroot%\system32\wat\watux.exe
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
Tampered File: %systemroot%\system32\drivers\spldr.sys
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEA6GEuXBLoBPX+A95QDCpKvtBlLh7qly5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC SECCSD LH43STAR
FACP SECCSD LH43STAR
HPET SECCSD LH43STAR
MCFG SECCSD LH43STAR
SLIC SECCSD LH43STAR
SSDT SECCSD PtidDevc
ASF! SECCSD LH43STAR
SSDT SECCSD PtidDevc
SSDT SECCSD PtidDevc
UEFI SECCSD LH43STAR
UEFI SECCSD LH43STAR
UEFI SECCSD LH43STAR
Monday, November 5, 2012 2:44 PM
Answers
-
No change :(
We'll try re-registering some of the involved dll files now....
Open an elevated Command Prompt, and run the following commands, then reboot and run another MGADiag report.
net stop wuauserv regsvr32 wuapi.dll /s regsvr32 wups.dll /s regsvr32 wuaueng.dll /s regsvr32 wucltui.dll /s regsvr32 wuweb.dll /s regsvr32 msxml.dll /s regsvr32 msxml2.dll /s regsvr32 msxml3.dll /s regsvr32 urlmon.dll /s regsvr32 softpub.dll /s regsvr32 initpki.dll /s regsvr32 mssip32.dll /s regsvr32 wintrust.dll /s regsvr32 dssenh.dll /s regsvr32 rsaenh.dll /s regsvr32 gpkcsp.dll /s regsvr32 sccbase.dll /s regsvr32 slbcsp.dll /s regsvr32 cryptdlg.dll /s regsvr32 jscript.dll /s net start wuauserv
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Wednesday, November 7, 2012 7:44 AM
- Marked as answer by Noel D PatonModerator Wednesday, November 14, 2012 11:36 AM
Tuesday, November 6, 2012 12:05 PMModerator
All replies
-
Open an Elevated Command Prompt, and run teh following commands
NET STOP CRYPTSVC
esentutl /p %systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
NET START CRYPTSVC
- post the results
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Monday, November 5, 2012 5:38 PMModerator -
Hi
Before i run this command it would be appreciated if I understood what this command does ?
Karen
Monday, November 5, 2012 7:06 PM -
It forces the system to rebuild the database of licensing details - beyond that, I have no specifics.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Monday, November 5, 2012 8:45 PMModerator -
Hi Noel
thanks for the info. Here are the results of the command
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>NET STOP CRYPTSVC
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.
C:\windows\system32>esentutl /p %systemroot%\System32\catroot2\{F750E6C3-38EE-11
D1-85E5-00C04FC295EE}\catdb
Extensible Storage Engine Utilities for Microsoft(R) Windows(R)
Version 6.1
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating REPAIR mode...
Database: C:\windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC2
95EE}\catdb
Temp. Database: TEMPREPAIR4208.EDB
Checking database integrity.
Scanning Status (% complete)
0 10 20 30 40 50 60 70 80 90 100
|----|----|----|----|----|----|----|----|----|----|
...................................................
Integrity check successful.
Note:
It is recommended that you immediately perform a full backup
of this database. If you restore a backup made before the
repair, the database will be rolled back to the state
it was in at the time of that backup.
Operation completed successfully in 16.99 seconds.
C:\windows\system32>NET START CRYPTSVC
The Cryptographic Services service is starting.
The Cryptographic Services service was started successfully.
C:\windows\system32>Tuesday, November 6, 2012 11:22 AM -
I've just run the diag tool again ...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
Windows Product ID: 00359-OEM-8992687-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6ABF0588-4A59-40CA-B889-F043B7EB3347}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Karen\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6ABF0588-4A59-40CA-B889-F043B7EB3347}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3229218069-4286818700-2186583130</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>300E4A/300E5A/300E7A</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>02QA</Version><SMBIOSVersion major="2" minor="6"/><Date>20111111000000.000000+000</Date></BIOS><HWID>37813A07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800015-02-1033-7601.0000-2842011
Installation ID: 017334028144525996368152472914944011671562379902609461
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2BT4J
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 06/11/2012 11:37:23
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000003EFFF
Event Time Stamp: 11:4:2012 11:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\wat\watadminsvc.exe
Tampered File: %systemroot%\system32\wat\watweb.dll
Tampered File: %systemroot%\system32\wat\npwatweb.dll
Tampered File: %systemroot%\system32\wat\watux.exe
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
Tampered File: %systemroot%\system32\drivers\spldr.sys
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEA6GEuXBLoBPX+A95QDCpKvtBlLh7qly5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC SECCSD LH43STAR
FACP SECCSD LH43STAR
HPET SECCSD LH43STAR
MCFG SECCSD LH43STAR
SLIC SECCSD LH43STAR
SSDT SECCSD PtidDevc
ASF! SECCSD LH43STAR
SSDT SECCSD PtidDevc
SSDT SECCSD PtidDevc
UEFI SECCSD LH43STAR
UEFI SECCSD LH43STAR
UEFI SECCSD LH43STAR
Tuesday, November 6, 2012 11:56 AM -
No change :(
We'll try re-registering some of the involved dll files now....
Open an elevated Command Prompt, and run the following commands, then reboot and run another MGADiag report.
net stop wuauserv regsvr32 wuapi.dll /s regsvr32 wups.dll /s regsvr32 wuaueng.dll /s regsvr32 wucltui.dll /s regsvr32 wuweb.dll /s regsvr32 msxml.dll /s regsvr32 msxml2.dll /s regsvr32 msxml3.dll /s regsvr32 urlmon.dll /s regsvr32 softpub.dll /s regsvr32 initpki.dll /s regsvr32 mssip32.dll /s regsvr32 wintrust.dll /s regsvr32 dssenh.dll /s regsvr32 rsaenh.dll /s regsvr32 gpkcsp.dll /s regsvr32 sccbase.dll /s regsvr32 slbcsp.dll /s regsvr32 cryptdlg.dll /s regsvr32 jscript.dll /s net start wuauserv
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Wednesday, November 7, 2012 7:44 AM
- Marked as answer by Noel D PatonModerator Wednesday, November 14, 2012 11:36 AM
Tuesday, November 6, 2012 12:05 PMModerator -
Before i reboot here's the result of the above commands:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.
C:\windows\system32>regsvr32 wuapi.dll /s
C:\windows\system32>regsvr32 wups.dll /s
C:\windows\system32>regsvr32 wuaueng.dll /s
C:\windows\system32>regsvr32 wucltui.dll /s
C:\windows\system32>regsvr32 wuweb.dll /s
C:\windows\system32>regsvr32 msxml.dll /s
C:\windows\system32>regsvr32 msxml2.dll /s
C:\windows\system32>regsvr32 msxml3.dll /s
C:\windows\system32>regsvr32 urlmon.dll /s
C:\windows\system32>regsvr32 softpub.dll /s
C:\windows\system32>regsvr32 initpki.dll /s
C:\windows\system32>regsvr32 mssip32.dll /s
C:\windows\system32>regsvr32 wintrust.dll /s
C:\windows\system32>regsvr32 dssenh.dll /s
C:\windows\system32>regsvr32 rsaenh.dll /s
C:\windows\system32>regsvr32 gpkcsp.dll /s
C:\windows\system32>regsvr32 sccbase.dll /s
C:\windows\system32>regsvr32 slbcsp.dll /s
C:\windows\system32>regsvr32 cryptdlg.dll /s
C:\windows\system32>regsvr32 jscript.dll /s
C:\windows\system32>net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.
C:\windows\system32>
Tuesday, November 6, 2012 3:59 PM -
Hi
Now restarted laptop and here are results of diag. Am i right in thinking problem is resolved?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
Windows Product ID: 00359-OEM-8992687-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6ABF0588-4A59-40CA-B889-F043B7EB3347}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Karen\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6ABF0588-4A59-40CA-B889-F043B7EB3347}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3229218069-4286818700-2186583130</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>300E4A/300E5A/300E7A</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>02QA</Version><SMBIOSVersion major="2" minor="6"/><Date>20111111000000.000000+000</Date></BIOS><HWID>37813A07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800015-02-1033-7601.0000-2842011
Installation ID: 017334028144525996368152472914944011671562379902609461
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2BT4J
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 06/11/2012 16:07:22
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:4:2012 11:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEA6GEuXBLoBPX+A95QDCpKvtBlLh7qly5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC SECCSD LH43STAR
FACP SECCSD LH43STAR
HPET SECCSD LH43STAR
MCFG SECCSD LH43STAR
SLIC SECCSD LH43STAR
SSDT SECCSD PtidDevc
ASF! SECCSD LH43STAR
SSDT SECCSD PtidDevc
SSDT SECCSD PtidDevc
UEFI SECCSD LH43STAR
UEFI SECCSD LH43STAR
UEFI SECCSD LH43STAR
Tuesday, November 6, 2012 4:10 PM -
WTG! - I wasn't actually expecting that to work! :)
Yep - all looks fine now.
Good luck
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Wednesday, November 7, 2012 7:44 AMModerator