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    I recently had to send my computer back to the manufacturer because the memory was defective.  They fixed the issue and reloaded vista for me.  I attempted to upgrade to vista ultimate, however, for some reason it would not let me.  I had to reload home basic from the original disk and now my product key is invalid.  By the way, my original product key does not match the one the diagnostic shows.  Is there a way to activate without having to buy another product key?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-HM8FM-TCFCW-3V4VD
    Windows Product Key Hash: kLMTrgMvB3cY0p8EpJZJEhD+FV4=
    Windows Product ID: 89581-008-0000025-71833
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {BBDAA258-AB8D-4624-9694-50C961E44017}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BBDAA258-AB8D-4624-9694-50C961E44017}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3V4VD</PKey><PID>89581-008-0000025-71833</PID><PIDType>5</PIDType><SID>S-1-5-21-173151694-4001663855-2460646123</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7309</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V9.5</Version><SMBIOSVersion major="2" minor="5"/><Date>20090409000000.000000+000</Date></BIOS><HWID>40313507018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>96E1E27A33EEF0E</Val><Hash>hiNo0LeWeIeiDAr30lhNeLgXQQY=</Hash><Pid>81602-903-2529253-68668</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 95c6e80a-0ff8-4bd0-95f2-c4a39b79d09e
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89581-00142-008-000002-00-1033-6001.0000-0952010
    Installation ID: 020854636555788805196763587456351310140644743176755723
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 3V4VD
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEA6GGm4QxLAjVkEZIAptt6Y/L05p6eaKxWGHk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            040909        APIC1129
      FACP            040909        FACP1129
      MCFG            040909        OEMMCFG
      WDRT            040909        NV-WDRT
      OEMB            040909        OEMB1129


     

    Monday, June 7, 2010 4:34 AM

Answers

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    "mikroham" wrote in message news:a37e6ea1-56ee-4396-aff8-b52adf079826...

    I recently had to send my computer back to the manufacturer because the memory was defective.  They fixed the issue and reloaded vista for me.  I attempted to upgrade to vista ultimate, however, for some reason it would not let me.  I had to reload home basic from the original disk and now my product key is invalid.  By the way, my original product key does not match the one the diagnostic shows.  Is there a way to activate without having to buy another product key?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-HM8FM-TCFCW-3V4VD
    Windows Product Key Hash: kLMTrgMvB3cY0p8EpJZJEhD+FV4=
    Windows Product ID: 89581-008-0000025-71833
    Windows Product ID Type: 5

     


    A couple of points are worth noting here:-
    1) If you 'reloaded' windows using the Manufacturer's disk, then it will have used the OEM SLP Key from the manufacturer, rather than your Key - this is quite normal
    2) the key on the sticky label is your own personal COA SLP Key - for use if for some reason the manufacturer's key becomes invalid, such as updating the BIOS to one that doesn't have the appropriate code 
     
    The key you have used for this install appears to be a Retail key - not the OEM or COA SLP Key for a manufacturer's install.
    Did you perhaps use a friend's disk to do the install? - or your own retail disk?
    If you did, then that's your problem.
    You need to reinstall from the Manufacturer's disks (or any OEM copy of Vista), and then Upgrade with your Ultimate.
     
    HTH

    --
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 7, 2010 8:56 AM
    Moderator